Comdial Dxp Plus Instructions Manual
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EscHelp MuteHeadsetI.D. Split ParkBothRetrieveSerial ConfOverflowPage LineTA P Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume DownVolume Up CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRS OPERATOR ABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next...
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3.6 Mute By using the Mute feature, you can block transmission of your voice to the distant party. ·For example, if someone comes into your office to talk to you and you do not want to interrupt the distant party, pressMute(Mute feature is highlighted in the features bar at the bottom of your main screen). ·To cancel the Mute feature and return to your conversation with the distant party, pressMuteto disengage the feature. GCA 70-230 PC Attendants Console Users Guide 52 Using PC Attendants Specialized...
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3.7 Overflow Peak calling periods can make it harder for a single attendant to handle every call that needs service. You can cause all incoming calls to ring at an overflow attendant’s stationandat your station. The calls will still be queued in the system according to their priority, and calls will recall to the attendant’s station where they were originally answered. ·To share incoming calls with an overflow attendant, pressOverflow. The “Overflow” indicator at the bottom of the main screen will be...
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TrackerEscHelp MuteHeadsetI.D. Split ParkBothRetrieveSerial ConfOverflowPage LineTA P Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume DownVolume Up CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRS OPERATOR ABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6...
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3.9 Pick
You may pick up any call that is ringing at another telephone in your system.
·To pick up a call,
1. pressPick,
2. dial number of ringing station (you will then be connected to that call).
(Performing a Direct Station Selection [DSS] on a ringing station will also allow you to pick up a call.)
3.10 Serial
Sometimes a current call will need to be transferred to more than one intercom in a particular sequence
(this is called a serial transfer).
·To complete a serial transfer,
1. while on the call,...](http://img.usermanuals.tech/thumb/1250/84970/w300_comdial-dxp-plus-general-description_d-575.png "Page 576
3.9 Pick
You may pick up any call that is ringing at another telephone in your system.
·To pick up a call,
1. pressPick,
2. dial number of ringing station (you will then be connected to that call).
(Performing a Direct Station Selection [DSS] on a ringing station will also allow you to pick up a call.)
3.10 Serial
Sometimes a current call will need to be transferred to more than one intercom in a particular sequence
(this is called a serial transfer).
·To complete a serial transfer,
1. while on the call,...")
3.9 Pick You may pick up any call that is ringing at another telephone in your system. ·To pick up a call, 1. pressPick, 2. dial number of ringing station (you will then be connected to that call). (Performing a Direct Station Selection [DSS] on a ringing station will also allow you to pick up a call.) 3.10 Serial Sometimes a current call will need to be transferred to more than one intercom in a particular sequence (this is called a serial transfer). ·To complete a serial transfer, 1. while on the call,...
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3.11 Silent A busy Attendant’s console will ring often with incoming calls, sometimes during an active call. This constant ringing can be irritating to both you and the person with whom you are speaking. ·To silence the ringer at the PC Attendant console for the duration of the currently ringing call, press Silent. The ringer will remain silent until the next call rings at the PC Attendant console. 3.12 Split You can alternately connect the PC Attendant console to the last call placed on hold and a...
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3.13 Alternate Calls that normally ring at the PC Attendant console can be directed to an alternate attendant’s station (the alternate station need not be a PC Attendant station). ·To transfer all call activity to an alternate attendant, 1. activate the Options menu, 2. pressALT-Oand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Options,” and pressEnter, 3. move the cursor to highlight “Alternate,” 4. pressEnter. Calls will ring at the...
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TrackerEscHelp MuteHeadsetI.D. Split ParkBothRetrieveSerial ConfOverflowPage Line TAP Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume Volume CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRSABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next Screen 2nd...
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3.14 Directory You have the ability to create a directory of the station names within your system so that you may, for example, use the dial-by-name feature (see section titled “Intercom—Using The Intercom Key To Dial By Name Or Dial By Number” in this chapter). For your own purposes, it is convenient to have a complete and up-to-date list of all intercom numbers and their user’s names appear on your PC Attendant’s screen with the touch of a button. Before you create such a directory, it is a good idea...