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Comdial Dxp Plus Instructions Manual

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Page 541

2.5.4 Parking Calls
A current call can be placed in one of nine “park orbits” within the system. This allows the call to be
answered from any station if the person at that station knows the orbit code to dial in order to retrieve the
call.
·To place a call in a park orbit (while connected to the call),
1. pressParkto activate the Park Orbits window,
2. if necessary, move the cursor to select an available park orbit for the call,
3. pressEnter(Make a paging announcement, if necessary, to tell the called...

Page 542

2.5.6 Transferring Calls
You may transfer a current call to any intercom within the system.
·To transfer a current call,
1. while on the call, pressTransand dial intercom number using the dial pad, or type in the name of
the station user receiving the call and pressEnter. (Once you type in the first initial of the name,
the system will display all of the names beginning with that letter—in case you are unsure of a
name’s spelling),
2. for anunscreened transfer, pressReleaseto complete the transfer after...

Page 543

2.5.7 Using The Pager—Tracker
TheTrackerpaging system allows you to send either an alphanumeric or numeric (depending upon the
pager) message to a pocket-pager assigned to a DXP extension.  TheTrackoption on the Intercom-status
window only appears if that intercom number hasTrackerenabled.
·To send a message through Tracker using the Intercom-status window,
1. use the arrow keys or the mouse to move the cursor to the intercom designation (name or number)
on the screen list,
2. pressEnterto access the...

Page 544

EscHelp
MuteHeadsetI.D. Split
ParkBothRetrieve TrackerSerial ConfOverflowPage
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Page 545

2.6 Making Calls
2.6.1 Making Intercom Calls
·To call another station,
1. pressIntercom,
2. dial intercom number,
—OR—
position cursor on desired intercom number in Intercom window,
3. pressEntertwice,
—OR—
use the mouse to select the intercom number from the Intercom window,
5. click the left mouse button twice.
2.6.2 Making Outside Calls
·To make an outside call,
1. pressLine,
2. dial number from dial pad.
GCA 70-230 PC Attendants Console Users Guide
24Handling Calls 

Page 546

2.6.3 Creating Conference Calls
From the PC Attendant console, you may initiate a conference call for up to five parties if you are using
the DXP, or up to seven parties if you are using the DXPPlus(the call can consist of any combination of
outside and inside numbers, or can consist of inside numbers only).
·To create a conference call,
1. while on current call, pressConf,
2. dial intercom call (intercom tone is automatic) or pressLinefor outside call,
3. dial telephone number or intercom number from...

Page 547

2.7 Using The Pull-Down Menus
TheTotal ControlPC Attendant console is equipped with on-screen pull-down menus that allow you to
perform a variety of system operations and programming functions. The menus are as follows (in order
from left to right in the top bar of the main screen):
—Speed Dials
—Directory
—Options
—Programming
—Quit
·To access the pull-down menus,
1. pressAltand the first letter of the menu name simultaneously (e.g. pressAlt-Pfor the
Programming menu),
—OR—
2. pressEscto move the cursor...

Page 548

EscHelp
MuteHeadsetI.D. Split
ParkBothRetrieve TrackerSerial ConfOverflowPage
LineTA P
Intercom
NJI *
8
BHU &
7
VGY ^
6
CFT %
5
XDR $
4
ZSE #
3
AW @
2
Q !
1
Silent
MKO (
9

:
:
+
=
?
/


_
-
PickMessagePrint
ScreenPause
Scroll
Lock
Page
Down Page
Up Home Insert
Delete
EndHold
A
n
s
w
e
r Num
Lock
#*
SysReq
Volume
DownVolume
Up
CtrlShift Ta b
Shift Caps Lock
Enter Backspace
Ctrl AltAlt
Break
QZ
GHI
PRS
OPERATOR
ABC
JKL
TUVDEF
MNO
WXY
Transfer
R
e
l
e
a
s
e
Num Caps Scroll
Lock
LockLock
1
4
7
02
5
83
6...

Page 549

2.7.1 Using The Pull-Down Menu Features
Speed Dials
You can use the Speed Dials pull-down menu to view and/or dial one of 200 pre-programmed DXP
system speed dial numbers.
Directory
Selecting the Directory pull-down menu activates a window that contains lines and columns for you to
enter the appropriate intercom names and numbers for your system (see 3.1.4 “Directory—Creating And
Editing” ) . The Directory pull-down menu can be used to dial an intercom number—simply position the
cursor on the desired...

Page 550

Programming
The Programming menu allows you to access programming functions that set the System’s
parameters. The options include the following:
—Set Date/Time
—Set Volume
—Speed Dials
—Line Greetings
—Other Greetings
—Text Messaging
—Keyboard Macros
—Tracker
NOTE:  Please refer to the Setting System Parameters chapter of this guide for information on how to use the
features in the Programming menu.
Quit
SelectingExit PC Attendantallows you to exit the PC Attendant system so that DXP system
programming...
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