Comdial Dxp Plus Instructions Manual

5.0 Programming For The PC Attendant Position
Use the following procedures to program the DXPPlussystem to operate with the PC attendant position. Follow
these procedures in the order that this manual presents them as they provide a logical progression of the
programming.
5.1 Enabling The PC Attendant Position
Description:Each PC attendant position requires a station port, two line ports, a serial data port, and a line
group for operation. You must identify these items through this programming action for...

5.2 Programming A Hunt List For PC Attendant Use
Description:Assign eight intercom numbers to an intercom hunt list for the PC attendant position’s use.
The assigned numbers must include the personal intercom number of the PC attendant position
(the number for the station location that the PC attendant position occupies) and seven group
intercom numbers that are set aside for its exclusive use (group intercom numbers range from
3101–3292, 4110–4292, 5000–5023) . When you assign group intercom numbers to...

5.3 Assigning Lines For PC Attendant Use
Description:Choose several lines that the PC attendant position can use for call origination; assign them to
line group 16; assign line group 16 to a particular class of service; and assign that particular
class of service to the PC attendant position. The line key on the keyboard is fixed to select line
group 16. You must assign lines to line group 16 before the attendant can select a line for use.
Programming:1. Press CONTROL T for main menu.
2. From main menu,...

5.4 Assigning The PC Attendant Position Text Messaging Buttons
Description:Use this programming procedure to assign special text messaging functions to system
telephone buttons. User’s can press these buttons to access the text messaging feature provided
by the PC attendant position.  Program the telephone to provide the following button functions:
Text Message button for the user to press to step forward through the fields of a message that
shows in the telephone’s display window,
Print button for the...

5.5 Mapping PC Attendant Position Function Keys
Description:The DXPPlusadds programmable function keys to the PC Attendant Position. The
programmable features are in addition to the fixed features currently provided by function keys
F1 through F12. You can assign a different feature to each function key.
Programming:1. Press CONTROL T for main menu,
2. From main menu, select stations and press ENTER,
3. From stations, select PC attendant and press ENTER,
4. Type attendant number (1–4) and press ENTER,
5....

5.5.1 Listing The Function Key Mnemonics
ACCT (account code button): allows users to enter an account code
ALTRN (alternate attendant button): places station in alternate attendant mode
ANSWER (answer button): answers a ringing call
APAGE (auxiliary page button): allows auxiliary page operation (model 8024S and 7700S–rev I and later)
ARD (automatic redial button): redials last dialed number 10 times with one minute off time
ARECD (auxiliary record button): allows auxiliary record operation (model 8024S...

5.6 Programming The PC Attendant Position’s Serial Data Port
The PC attendant position’s baud rate defaults to 9600 baud. To match this parameter, program the data
parameters for the serial data port that you use for the PC attendant position to have the following values: 9600
baud, 8 data bits, 1 stop bit and CTS/RTS flow control.
As you can see from the following chart, the maximum baud rate that you can assign to a serial data port varies
depending upon where you locate the DXOPT–COM card. If you...

5.6.1 Matching Serial Data Port Numbers To Installation Locations
Description:You must take this programming action to match the data port number of serial data ports
11–18 with the installation location that you choose for the DXOPT–COM cards.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select systems and press ENTER.
3. From system menu, select system parameters and press ENTER.
4. From system parameters menu, type item number for feature and press ENTER.
5. Press SPACE bar for...

Total Control
PC Attendant’s Console
User’s Guide
For The DXP and DXPPlus
Digital Communications System
EscHelp
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ParkBothRetrieve TrackerSerial ConfOverflowPage
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ScreenPause
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Up Home Insert
Delete
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Volume
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Attention
Comdial makes every effort to design the features in our communications systems to
be fully interactive. Under certain conditions, some features may be incompatible with
each other and will not work simultaneously. Comdial assumes no responsibility for
problems caused by incompatible features.
The possible combinations of accessories and features are far too numerous for us to
document in this manual. Furthermore, Comdial Corporation cannot guarantee that
features will operate as described in...