Comdial Dxp Plus Instructions Manual

2.8.8 Enabling The Tracker Paging System
Before you can use theTrackerpaging system, you must first enable the paging feature. You can enable
the paging feature in either thelocalmode or thesystemmode. In either mode, you can create and send up
to eight default messages (see2.8.9).
In thelocalmode, you will be able to make your own intercom-pager assignments. These assignments
will not change any assignments previously programmed into the DXP system by the installer or system
programmer. To use the local...

2.8.9 Programming The Tracker Default Messages
You can set a maximum of eight defaulted messages. Each defaulted message can contain a maximum of
32 characters (any printable characters); however, some pagers only accept 20-character messages and
others only accept numeric pages.
NOTE: To use the Tracker pager, you must enable the Tracker base unit first (2.8.8).
·To program default messages,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the...

2.8.10 Programming The Tracker Pager Numbers
Assign a pager number to the specificDXPstation number. You can assign a pager number to an unused
extension number so that the user can be paged even if he or she doesn’t have a station. All extensions
default to pager number 0 and no pager type.
NOTE: To use the Tracker pager, you must enable the Tracker base unit first (2.8.8).
·To program a pager number,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the...

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Using Specialized Features
3.1BothFeature
Often, a caller will need to hold while you locate an individual. Once the person is connected to the PC
Attendant console, you can use theBothkey to establish a conference among the PC Attendant console,
the last call placed on hold, and the current call.
·To use the both feature, while on current call, pressShift/2nd FunctionandSplitsimultaneously.
The last call placed on hold is then part of the established three-way conference.
·To place both parties on hold...

3.3 I.D.
A busy PC Attendant console can receive and direct many calls in a very short period of time. Some of
the calls that are transferred or placed on hold will recall to the PC Attendant console after a period of
time if they are not answered. To help you remember an aspect of a call that recalls to your station (such
as who the call was originally for or why a person was holding), we’ve included an I.D. feature at the PC
Attendant station that lets you “tag” a call with a name or a phrase up to 14...

3.5 Message
3.5.1 Message Waiting Indicator
·To activate a message-waiting indicator at any station,
1. position cursor on intercom number to receive indicator setting,
2. press Messagekey,
3. move the cursor to “Set/Clear Callback Msg,”
4. pressEnter. The light above or next to theHOLDbutton will flutter at the selected station.
·To turn off a message-waiting indicator at the called station, repeat above procedure.
·If you call a station and hear a busy signal or receive no answer,
1. while on call,...

3.5.2 Text Messages
The PC Attendant’sMessagekey, in addition to turning on a message-waiting light at a station, will
allow you to access a “message” pop-up window to store a text message for any station.
The message can take the form of a “canned” message set by the system (e.g. “Please call,” “Will call
again,” “Wants to see you”) or a customized message (up to 8, 32-character lines for a total of 256
characters). Storing a text message for an extension automatically turns on the fluttering...

—If you chooseSAVE, the system saves the current message for the selected station. If you
repeat the procedure with another message for the same extension, the system would save
that message as message 2 (up to 100 messages per station or until disk is full).
—If you choosePRINT, the message will automatically be sent to the printer and be printed.
When a message is printed, a “Message taken by” field prints at the end of the message,
indicating the extension of the attendant station taking the message....

3.5.3 Viewing A Text Message (at the PC Attendant)
The attendant may view all of the current messages for any station at any time.
·To view text messages for an extension,
1. position the cursor on the desired extension number in the intercom window (if you are not
currently connected to that extension),
2. pressMessagekey (the message pop-up menu will appear),
3. move the cursor to select “View Text Message” (this menu option will not be accessible if no
message is saved for that extension),
4....