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Comdial Dxp Plus Instructions Manual

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Page 551

2.8 Setting The System Parameters
2.8.1 The Programming Menu
The system parameters on the following pages are set through the options on the Programming pull-down
menu. Be sure to use only the number keys above the letter keys on the keyboard for programming; the
dial pad numbers on the right side of the keyboard are for dialing only.
·To access the Programming pull-down menu,
1. pressALT-Pand pressEnter,
—OR—
pressEsc,
2. using the arrow keys, position the cursor on “Programming” in the menu bar,
3....

Page 552

2.8.2 Setting The Date And Time
The current date and time appear in the Current Call window when the main screen is displayed.
·To change the date and time,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the menu bar from the main screen, position the cursor on
“Programming,” and pressEnter,
3. move the cursor to highlight  “Set Date and Time,”
4. pressEnter(a small Date and Time window will appear),
5. type in the new date,
6. pressEnterto...

Page 553

2.8.3 Setting The Volume
The PC Attendant’s handset and headset have a single volume control with seven separate levels that can
be adjusted through the Programming menu option “Set Volume.” As well, the ringer volume at the PC
Attendant console can be adjusted separately through this menu option.
·To change the handset/headset or ringer volume,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the menu bar from the main screen, position the...

Page 554

Page 555

2.8.4 System Speed-Dial Directory—Editing and Creating
System speed dials (the DXP system provides 200 such numbers, the DXPPlusallows for 500) allow you
and the other users in your system to make outside calls without dialing an entire telephone number. The
Speed Dials option on the Programming pull-down menu allows you to program or edit speed dial
numbers. If your system has software release 7A or later, you must enter your station 10 password to edit
speed dial numbers. This is not required on...

Page 556

2.8.5 Line Greetings
As an attendant, you may be called on to answer lines for many different departments or divisions within
the same company, or you may need to answer telephones for more than one company.  When call traffic
is heavy, it’s not always easy to remember what you are supposed to say when answering a particular line
(for example, “ABC Marketing” may be the required greeting on one line, and “ABC Company—How
may I direct your call?” may be required on another).
Line greetings are designed to...

Page 557

2.8.6 Other Greetings
When a system has DID (Direct Inward Dialing) lines, those lines can be set by your installer to ring
directly at the PC Attendant. If the DID lines come to the PC, you can set different greetings for each
DID line.
·To program greetings for DID lines,
1. activate the Programming pull-down menu,
2. pressALT-Pand pressEnter,
—OR—
pressEscto move the cursor into the menu bar from the main screen, position the cursor on
“Programming,” and pressEnter,
3. move the cursor to highlight...

Page 558

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Page 559

2.8.7 Keyboard Macros
The Macro Programming menu allows you to program up to 10 custom key–sequences (each containing
up to 20 entries) that you can then play back with single–key access. You can set a keyboard macro to
perform any one of several functions, (ALT 1 = Hold, ALT 2 = Tap, ALT 3 = Transfer, for example). If
you insert more than 20 entries, the system will automatically drop the last event (number 20) when you
insert the new one.
·To program a keyboard macro,
1. activate the Programming...

Page 560

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