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Cisco Unity Connection 8 Voicemail User Guide

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    							CHAPTER 20
Managing the Size of Your Mailbox
•AboutMailboxSize,page83
•ReasonsYourMailboxMayFillUpQuickly,page83
About Mailbox Size
AfullmailboxcanaffectthespeedatwhichCiscoUnityConnectionprocessesyourmessages.Whenyou
signinbyphone,Connectionnotifiesyouwhenyourmailboxis:
•Almostfull.
•Fullandyoucannolongersendnewmessages.
•Fullandyoucannolongersendorreceivenewmessages.
YourConnectionadministratorsetsthestoragelimitsforyourmailbox.Exceedingthoselimitscanprevent
youfromsendingandreceivingmessages.
Broadcastmessagesarenotincludedinyourtotalmailboxsize.Note
Reasons Your Mailbox May Fill Up Quickly
IfyoufeelthatyourCiscoUnityConnectionmailboxfillsupmorequicklythanyouexpect,thereasonslisted
belowmayexplainwhy.(YourConnectionadministratorspecifiesthesizeofyourmailbox.)
Message-retentionpolicymaynotbeenforced
Bydefault,Connectiondoesnotautomaticallydeletemessagesoncetheyreachacertainage.Thismeansthat
unlessyourConnectionadministratorsetupthesystemtoenforceamessage-retentionpolicy,youare
responsibleformanagingthesizeofyourmailboxbyperiodicallyreviewingyoursavedmessagesandeither
moving,archiving,ordeletingthempermanently.
IfConnectionissetuptoenforceamessage-retentionpolicy,askyourConnectionadministratorhowlong
thesystemstoresyourmessagesbeforepermanentlydeletingthem.Youcanthenplantoarchiveormove
User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)    
    OL-21232-0183
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    							importantmessagesaheadoftime.Connectiondoesnotindicatewhenamessage-retentionpolicyisenforced,
nordoesitwarnyoubeforemessagearepermanentlydeletedasaresultofsuchapolicy.
Nondeliveryreceiptsareincludedintotalmailboxsize
Whenyoureceivenondeliveryreceipts(NDRs)formessagesthatyousend,yourmailboxcanquicklyincrease
insize—especiallywhenoriginalmessagesincludedlargeattachments.
Totalmessagesizeincludesoriginalwhenmessagesareforwarded
Youmayreceivemessagesthathavebeenforwardedmanytimesover,whichincreasesmessagesize.The
originalmessageplusallrecordedintroductionsthatwereaddedduringforwardingequalthetotalmessage
size.Asaresult,yourmailboxcanexceeditslimit,eventhoughyoumayhaverelativelyfewmessagesstored
init.
Totalmessagesizeincludesattachments
Youmayreceivemessagesthatcontainattachedfilessuchasspreadsheets,documents,faxes,andpictures.
Themessageplusallattachedfilesequalthetotalmessagesize.Asaresult,yourmailboxcanexceeditslimit,
eventhoughyoumayhaverelativelyfewmessagesstoredinit.
   User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
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Managing the Size of Your Mailbox
Reasons Your Mailbox May Fill Up Quickly
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    							CHAPTER 21
Cisco Unity Connection Phone Menus and Voice
Commands
•AboutthePhoneMenuandVoiceCommandTables,page85
•PhoneMenusfortheStandardConversation,page85
•PhoneMenusfortheClassicConversation,page90
•PhoneMenusforOptionalConversation1,page94
•PhoneMenusforAlternateKeypadMappingN,page98
•PhoneMenusforAlternateKeypadMappingX,page101
•PhoneMenusforAlternateKeypadMappingS,page103
•VoiceCommands,page106
About the Phone Menu and Voice Command Tables
Thetablesbelowshowthemostfrequentlyusedmenus,shortcuts,andvoicecommandsformanagingyour
messagesandpreferencesbyphoneforthedifferentversionsoftheCiscoUnityConnectionconversation.
AskyourConnectionadministratorwhichconversationversionyouaresetuptouse.
Phone Menus for the Standard Conversation
•MainMenuandShortcuts(StandardConversation),page86
•SendaMessageMenuandShortcuts(StandardConversation),page87
•DuringMessageMenuandShortcuts(StandardConversation),page87
•AfterMessageMenuandShortcuts(StandardConversation),page89
•RecordingMenu(StandardConversation),page90
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    							Main Menu and Shortcuts (Standard Conversation)
RevisedNovember16,2010
WhilelisteningtotheMainmenu,press:
Key(s)Action
1Hearnewmessages
2Sendamessage
31Reviewsavedmessages
32Reviewdeletedmessages
(Notavailableonsomesystems)
4Changesetupoptions
41Changegreetings
412Turnalternategreetingonoroff
413Editothergreetings
421Changemessagenotification
422Changefaxdelivery
(Notavailableonsomesystems)
423Selectfullorbriefmenus
431ChangePIN
432Changerecordedname
44Changecalltransfer
51FindmessagesfromaConnectionuser
(Notavailableonsomesystems)
52Findmessagesfromalloutsidecallers
(Notavailableonsomesystems)
53Findmessagesfromanoutsidecaller
(Notavailableonsomesystems)
6Hearmeetings
(Notavailableonsomesystems)
7Hearexternalmessages
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
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    							Key(s)Action
(Notavailableonsomesystems)
9Switchbetweenusingthephonekeypadandusingvoicecommands(Connection
8.5andlater)
(Notavailableonsomesystems)
Send a Message Menu and Shortcuts (Standard Conversation)
Afterrecordingandaddressingamessage,press:
Key(s)Action
#Sendmessage
91Addname
1Markmessageurgent
2Requestreturnreceipt
3Markmessageprivate
4Setfuturedelivery
5Reviewrecording
6Rerecord
7Addtothemessage
93Markmessagesecure
During Message Menu and Shortcuts (Standard Conversation)
Whilelisteningtoamessage,press:
Key(s)Action
1Restartmessage
12Playmessagebynumber
14Playpreviousmessage
16Playnextmessage
2Save
3Delete
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
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    							Key(s)Action
4Reply
42Replytoall
44Returncalltosender
5Forwardmessage
64Slowplayback
66Fastplayback
65Changevolume
(Notavailableonsomesystems)
63Resetvolumetodefaultlevel
(Notavailableonsomesystems)
7Rewindmessage
8Pauseorresume
9Fast-forward
#Fast-forwardtoend
17Playfirstmessage
19Playlastmessage
18Toggleurgentstatuson/off
#2Skipmessage,saveorrestoreassaved
(Notavailableonsomesystems)
6Skipmessage,saveorrestoreasnew
(Notavailableonsomesystems)
##Skipmessage,saveasis
68Sendfaxtofaxmachineforprinting
(Notavailableonsomesystems)
15Playmessageproperties
*Cancelorbackup
0Help
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
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    							After Message Menu and Shortcuts (Standard Conversation)
Afterlisteningtoamessage,press:
Key(s)Action
1Replaymessage
12Playmessagebynumber
14Playpreviousmessage
16Playnextmessage
17Playfirstmessage
19Playlastmessage
18Toggleurgentstatuson/off
2Saveorrestoreassaved
(Notavailableonsomesystems)
3Delete
4Reply
42Replytoall
44Callthesender
(Notavailableonsomesystems)
5Forwardmessage
6Saveorrestoreasnew
(Notavailableonsomesystems)
7Rewind
68Sendfaxtofaxmachineforprinting
(Notavailableonsomesystems)
15Playmessageproperties
#Saveasis
*Cancelorbackup
0Help
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Standard Conversation
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    							Recording Menu (Standard Conversation)
Usethefollowingkeyswhileyourecordmessages,names,andgreetings:
Key(s)Action
8Pauseorresume
#Endarecording
Phone Menus for the Classic Conversation
•MainMenuandShortcuts(ClassicConversation),page90
•SendaMessageMenuandShortcuts(ClassicConversation),page91
•DuringMessageMenuandShortcuts(ClassicConversation),page92
•AfterMessageMenuandShortcuts(ClassicConversation),page93
•RecordingMenu(ClassicConversation),page94
Main Menu and Shortcuts (Classic Conversation)
RevisedNovember16,2010
WhilelisteningtotheMainmenu,press:
Key(s)Action
1Hearnewmessages
2Sendamessage
31Reviewsavedmessages
32Reviewdeletedmessages
(Notavailableonsomesystems)
4Changesetupoptions
41Changegreetings
412Turnalternategreetingonoroff
413Editothergreetings
421Changemessagenotification
422Changefaxdelivery
(Notavailableonsomesystems)
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
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    							Key(s)Action
423Selectfullorbriefmenus
431ChangePIN
432Changerecordedname
44Changecalltransfer
51FindmessagesfromaConnectionuser
(Notavailableonsomesystems)
52Findmessagesfromalloutsidecallers
(Notavailableonsomesystems)
53Findmessagesfromanoutsidecaller
(Notavailableonsomesystems)
6Hearmeetings
(Notavailableonsomesystems)
7Hearexternalmessages
(Notavailableonsomesystems)
9Switchbetweenusingthephonekeypadandusingvoicecommands(Connection
8.5andlater)
(Notavailableonsomesystems)
Send a Message Menu and Shortcuts (Classic Conversation)
Afterrecordingandaddressingamessage,press:
Key(s)Action
#Sendmessage
91Addname
1Markmessageurgent
2Requestreturnreceipt
3Markmessageprivate
4Setfuturedelivery
5Reviewrecording
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
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    							Key(s)Action
6Rerecord
7Addtothemessage
93Markmessagesecure
During Message Menu and Shortcuts (Classic Conversation)
Whilelisteningtoamessage,press:
Key(s)Action
1Restartmessage
12Playmessagebynumber
14Playpreviousmessage
16Playnextmessage
2Save
3Delete
4Slowplayback
5Changevolume
(Notavailableonsomesystems)
6Fastplayback
7Rewindmessage
8Pauseorresume
9Fast-forward
#Fast-forwardtoend
#2Restoreassaved
(Notavailableonsomesystems)
#4Reply
#42Replytoall
#5Forwardmessage
#6Saveorrestoreasnew
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
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