Canon printer PIXMA iP110 User Manual

							If an Error OccursWhen an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the  Alarm lamp flashes and a Support Code (error number) is displayed on the
computer screen. For some errors, the  POWER lamp and the  Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm LampExample of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashesCauseSupport Code2 flashesThere is no paper in the rear tray.1000The paper size in the print settings and the size of the loaded paper do not
match.2100 , 21013 flashesPaper is jammed in the paper output slot or in the rear tray.13004 flashesIf the lamp on the ink tank is flashing, ink may have run out.1600The ink tank is not installed.1660The print head lock lever is not locked or an ink tank is installed improperly.16875 flashesThe print head is not installed.1401The print head may be damaged.1403, 14057 flashesMore than one ink tanks of the same color are installed. (The lamp on the ink
tank flashes.)16818 flashesThe ink absorber is almost full.1700 , 170111 flashesAutomatic Print Head Alignment failed.2500Cannot perform printing with the current print setting.410312 flashesBattery has exhausted.1810
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							15 flashesThe ink tank cannot be recognized.1410, 141117 flashesThe ink has run out. (The lamp on the ink tank flashes.)168818 flashesThe remaining ink level cannot be correctly detected.168921 flashesThe printer cannot detect the paper size.2103
Support Code Corresponding to the Number of Alternate Flashes of the
POWER Lamp and the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashesCauseSupport Code2 flashesPrinter error has occurred.51007 flashesPrinter error has occurred.5B00 , 5B0110 flashesAn error requiring you to contact the
service center has occurred.B201 , B202 , B203, B20416 flashesA problem has occurred with the battery.A100Other cases than abovePrinter error has occurred.5200, 5400, 5700, 5C00 , 6000, 6500 , 6800,
6801 , 6900, 6901, 6902, 6910 , 6911 , 6930,
6931 , 6932, 6933, 6940, 6941 , 6942 , 6943,
6944 , 6945, 6946, 6A00 , A000
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							A Message Is DisplayedThis section describes some of the errors or messages.
Note

						

							Check2 Make sure that the printer port is configured appropriately in the printer driver.
* In the following instructions, "XXX" signifies your printer's name.1.
Log on as a user account with administrator privilege.
2.
Select items as shown below.

						

							When the printer is connected to your computer with a USB cable, make sure that the USB cable is securelyplugged in to the printer and the computer, then check the followings:
						

							Try printing again once the current job is complete.
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking forpermission to send the printer and application software usage information will be displayed every month
for about ten years.
Read the instructions on the screen and follow the procedure below.
						

							Error Message Appears on a PictBridge (Wireless LAN) CompliantDevice
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.
Note

						

							"Waste tank full"/"Ink absorber full"The ink absorber is nearly full.
Check the number of how many the  Alarm
lamp flashes and take the appropriate action
to resolve the error.
If an Error Occurs
"No ink"/"Ink cassette error"Check the number of how many the  Alarm
lamp flashes and take the appropriate action
to resolve the error.
If an Error Occurs
"Hardware Error"Check the number of how many the  Alarm
lamp flashes and take the appropriate action
to resolve the error.
If an Error Occurs
"Printer error"An error requiring servicing may have occurred.
Turn off the printer, and unplug the power
cord of the printer from the power supply.
If you use a battery, turn the printer off, then
detach the battery.
Plug the printer back in or attach the battery,
then turn the printer back on.
If the problem is not resolved, contact the
service center.
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