Canon printer PIXMA iP110 User Manual
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Cannot Detect the Printer When Setting up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer. Cannot Detect the Printer during Wireless LAN Setup: Check 1 Important
Cannot Detect the Printer during Wireless LAN Setup: Check 1Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers. If you can view web pages after configuring the computer and network device, try to set up the network communication from the beginning. If you can view web pages: Go to check 2. Cannot Detect the Printer during Wireless LAN Setup: Check 2 422
Cannot Detect the Printer during Wireless LAN Setup: Check 2Does the firewall function of your security software or operation system for computer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the printer and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer. If the firewall function interferes with setting up:
Cannot Detect the Printer during Wireless LAN Setup: Check 3Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the printer are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.424
The Printer Cannot Be Detected in the Wireless LAN Check1 Make sure that the printer is turned on. Check2 Make sure that the Wi-Fi lamp is lit on the printer. If the Wi-Fi lamp is off, the wireless LAN is disabled. To enable wireless LAN, press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 10 times. Wireless LAN is enabled and the Wi-Fi lamp is lit. Check3 When the printer is connected to the computer temporarily using a USB cable, make sure that the USB cable is connected properly. When you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool through USB connection, make sure that the printer is connected to the computer with a USB cable securely. Connecting the Printer to the Computer Using a USB Cable Check4 Make sure that the printer setup is completed. If not, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Check5 When using IJ Network Tool, click Update to search for the printer again. Canon IJ Network Tool Screen Check6 When searching for a printer over a network, make sure that the printer is associated with the port. When No Driver is displayed under Name in IJ Network Tool, there is no association. Select Associate Port on the Settings menu, then associate the port with the printer. When the Printer Driver Is Not Associated with a Port Check7 Make sure that the network settings in the printer are identical with those of the access point. Refer to the instruction manual provided with the access point or contact its manufacturer to check the access point settings, and then modify the printer settings. How to Set an Encryption Key Check8 Make sure that there is no obstruction. Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices. Check9 Make sure that the printer is not placed far away from the access point. The access point is located indoors within the effective range for wireless communication. Locate the printer within 164 ft. / 50 m from the access point. Check10 Make sure that there is no source of radio wave interference in your vicinity. 425
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,the device may cause interference. Place the wireless station as far away from the interference source as possible. Check11 Make sure that the network settings of the computer are correct. Make sure that the computer can communicate with the access point over the wireless LAN. Check12 Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver. Check13 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default. Check14 When using a router, connect the printer and computer to the LAN side (same network segment). If the problem is not resolved, perform setup again with the Setup CD-ROM or perform it according to the instructions on our website. 426
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default 427
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption KeyCannot Connect with an Access Point to Which a WEP or WPA/WPA2 KeyIs Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer. Make sure that the computer and the access point can communicate with each other. After that, set up the printer to match the settings of the access point using IJ Network Tool. How to Set an Encryption Key For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer. Make sure that the computer and the access point can communicate with each other. After that, set up the printer to match the settings of the access point using IJ Network Tool.
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network" Is DisplayedThe Enter Password Screen Is Displayed During SetupThe following screen is displayed if an administrator password is set to the printer which has already been set up to use via a network. Enter the administrator password you have set. Note
The Administrator Password Set to the Printer Was ForgottenInitialize the printer settings. Initializing the Printer Settings After initializing the printer settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. 430