Canon Pixma Mp830 User Guide

							QT5-0241-V04 XXXXXXXX ©CANON INC.2006 PRINTED IN THAILAND
User’s Guide
User’s Guide
 QT5-0241-V04ENG
The following ink tanks are compatible with this machine.
For details on ink tank replacement, refer to “Replacing Ink Tanks” in this guide.Office All-in-One
 
						

							Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): ____________________
Model Number (located on the front of the product): _____________________
Setup CD-ROM number (located on the CD-ROM): _____________________
Purchase Date: __________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site.  In addition, the latest 
driver downloads, answers to frequently asked questions, product information, and 
“where to buy” instructions are found here.
2. Email Tech Support —  www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support repre-
sentatives, specially trained to communicate quick, easy, and logical solutions to your 
inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period. Tele-
phone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended 
service program that provides up to three full years of service and support coverage at a 
very attractive price.  CarePAK offers toll-free Canon technical support and includes 
Canon’s superb InstantExchange product replacement program. For further information 
about extending your Canon service and support, call (1-800-385-2155), or visit our Web 
site at www.canonesp.com.  CarePAK must be purchased during your product’s war-
ranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
Ink Tanks 
PGI-5 Black 0628B002
CLI-8 Black 0620B002
CLI-8 Cyan 0621B002
CLI-8 Magenta 0622B002
CLI-8 Yellow 0623B002
Canon Specialty Papers 
Photo Paper Plus Glossy (4" x 6" / 20 sheets) 7980A007
Photo Paper Plus Glossy (4" x 6
" / 50 sheets) 7980A012
Photo Paper Plus Glossy (4" x 6" / 120 sheets) 7980A022
Photo Paper Plus Glossy (5" x 7" / 20 sheets) 7980A019
Photo Paper Plus Glossy (8.5" x 11" / 20 sheets) 7980A006
Photo Paper Plus Double Sided (5" x 7" /10 sheets) 9981A006
Photo Paper Plus Double Sided (8.5" x 11" /10 sheets) 9981A005
Photo Paper Plus Double Sided Album Kit (5" x 7") 0041B005
Photo Paper Plus Double Sided Album Kit (8.5" x 11") 0041B006
Photo Paper Plus Semi-Gloss (4" x 6" / 50 sheets) 8386A010
Photo Paper Plus Semi-Gloss (8.5" x 11" / 20 sheets) 8386A007
Photo Paper Pro for Borderless Printing (4" x 6" / 20 sheets) 1029A014
Photo Paper Pro for Borderless Printing (4" x 6" / 75 sheets) 1029A027
Photo Paper Pro (8.5" x 11" / 15 sheets) 1029A004
Photo Paper Pro (8.5" x 11" / 30 sheets) 1029A028
All occasion Photo Cards (4" x 8" / 50 sheets) 1029A055
Matte Photo Paper (8.5" x 11" / 50 sheets) 7981A004
Photo Paper Glossy (4" x 6" / 50 sheets) 0775B021
Photo Paper Glossy (4" x 6" / 100 sheets) 0775B022
Photo Paper Glossy (8.5" x 11" / 50 sheets) 0775B023
Photo Paper Glossy (8.5" x 11" / 100 sheets) 0775B024
Glossy Photo Paper Credit Card Size 9157A023
Transparencies (8.5" x 11" / 50 sheets) 1043A004
High Resolution Paper (8.5" x 11" / 100 sheets) 1033A011
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.
© 2006 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered 
trademark or trademarks in other countries. All other product and brand names are trademarks of their respective own-
ers. As an E
NERGY STA R® partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STA R®guidelines for energy efficiency. 
 
						

							Table of Contents
1
Copyright ........................................................ 3
Disclaimer ....................................................... 3
Model Name ................................................... 4
Trademarks..................................................... 4
How to Use the Documentation Provided......... 4
Safety Precautions ........................................... 5
Reading the Document ................................... 10
Symbols Used in This Guide ........................ 10Legal Limitations on Use of Your Product and 
Use of Images ................................................ 11
1 Before Printing ....................................... 12
Main Components and Their Functions ........ 12
Turning the Machine ON and OFF ............... 18
Loading Documents to Copy, Fax, or Scan .. 19
Loading Paper .............................................. 22
Changing the Print Settings .......................... 37
2 Copying ...................................................42Making Copies .............................................. 42
Changing the Copy Settings ......................... 46
Using Useful Copy Functions ....................... 47
3 Printing from a Memory Card................ 53Using the Memory Card ................................ 53
Printing Photograph ...................................... 56
Other Useful Functions ................................. 59
4 Printing Photographs Directly from a 
Compliant Device ................................... 70
Connecting to a PictBridge Compliant 
Device ........................................................... 70
Printing Photographs Directly from a 
PictBridge Compliant Device ........................ 73
Printing Photographs Directly from a Canon 
Bubble Jet Direct Compatible Digital 
Camera ......................................................... 76
5 Faxing...................................................... 79Preparing Your Machine for Fax ................... 79
Sending Faxes............................................ 106
Receiving Faxes ......................................... 118
6 Printing from Your Computer ............. 123
Printing with Windows................................. 123
Printing with Macintosh ............................... 126
7 Scanning Images.................................. 129About Scanning Images.............................. 129
Scanning Methods ...................................... 129
8 Reading from and Writing to a Memory 
Card ...................................................... 133
Setting up the Card Slot as the Memory 
Card Drive of the Computer........................ 133
9 Changing the Machine Settings ......... 134The Print Settings ....................................... 135
Fax Settings................................................ 136
Other Settings............................................. 140
Language selection .................................... 141
Reset setting............................................... 141
Save settings .............................................. 141
Load settings .............................................. 141
10 Routine Maintenance .......................... 142Replacing an Ink Tank ................................ 142
Getting the Ink Level Information................ 142
Knowing When to Replace Ink Tank .......... 143
Replacing Ink Tanks ................................... 143
Keeping the Best Printing Results .............. 147
When Printing Becomes Faint or Colors 
are Incorrect ............................................... 148
Cleaning Your Machine .............................. 154
11 Troubleshooting .................................. 159If the Power Disconnects Unexpectedly ..... 161
An Error Message is Displayed on the 
LCD ............................................................ 161
Cannot See the Display Properly on the 
LCD/Cannot See the Display on the LCD .. 166
Ink Does Not Come Out/Printing is Blurred/
Colors are Wrong/White Streaks/Straight 
Lines are Misaligned/Cannot Print to End 
of Job .......................................................... 166
Back of Paper is Smudged/Paper Does 
Not Feed Properly/Printed Surface is 
Scratched ................................................... 170
Paper Jams ................................................ 174
Document Jams.......................................... 177
Cannot Print Properly from a Photo Index 
Sheet .......................................................... 178
Cannot Print Properly from the Digital 
Camera ....................................................... 179
Cannot Install the MP Drivers ..................... 181
Cannot Connect to the Computer 
Properly ...................................................... 183
Problems Receiving Faxes ......................... 183
Problems Sending Faxes ........................... 186
Telephone Problems .................................. 187
Problems Scanning .................................... 188
An Error Message Appears on the 
Screen ........................................................ 192
If You Cannot Resolve the Problem ........... 196
 
						

							2
12 Appendix ............................................... 197Printing Area ............................................... 197
How to Read the On-screen Manuals......... 199
Uninstalling the On-screen Manuals ........... 199
Transporting Machine ................................. 200
Specifications.............................................. 201
Users in the U.S.A. ....................................... 206Pre-Installation Requirements for MP830 ... 206
Connection of the Equipment ..................... 206
In Case of Equipment Malfunction .............. 207
Rights of the Telephone Company ............. 207
FCC Notice ................................................. 207
Mercury Legislation..................................... 208
CANON U.S.A., INC. LIMITED WARRANTY 
--- (USA Only) ............................................. 209
Users in Canada ........................................... 212Pre-Installation Requirements for Canon 
Facsimile Equipment .................................. 212
Customer Technical Supports .................... 213
Users in New Zealand .................................. 214
Index ............................................................ 215
 
						

							3
Canon MP830 User’s Guide
Copyright
This manual is copyrighted by Canon Inc. with all rights reserved. 
Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without 
the prior written consent of Canon Inc.
© 2006 Canon Inc.
Disclaimer
Canon Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your 
Canon MP830 Series. All statements, technical information and recommendations in this manual 
and in any guides or related documents are believed reliable, but the accuracy and completeness 
thereof are not guaranteed or warranted, and they are not intended to be, nor should they be 
understood to be, representation or warranties concerning the products described.
Specifications are subject to change without notice.
As an ENERGY STAR
® partner, Canon U.S.A., Inc., has determined that this 
product meets the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No 
representation is made regarding the accuracy thereof.
Super G3 is a phrase used to describe the new generation of fax machines that 
use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax 
machines allow transmission time of approximately 3 seconds* per page which 
results in reduced telephone line charges.
* Approximately 3 seconds per page fax transmission time based on ITU-T No.1 
Chart (Standard Mode) at 33.6 Kbps modem speed.
The Public Switched Telephone Network currently supports fax modem speeds of 
28.8 Kbps or lower, depending on telephone line conditions. Sending and 
receiving fax machines need to conform to ITU-T V.34 guidelines.
This machine supports Exif 2.2 (also called “Exif Print”). 
Exif Print is a standard for enhancing the communication between digital cameras 
and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data 
at the time of shooting is used and optimized, yielding extremely high quality 
prints.
 
						

							4
Model Name
K10270 (PIXMA MP830)
Trademarks
z"Windows" and "Internet Explorer" are trademarks of Microsoft Corporation, registered in the 
United States and other countries.
z"Macintosh" and "Mac" are trademarks of Apple Computer, Inc., registered in the U.S. and other 
countries.
z"SmartMedia" is a trademark of Toshiba Corporation.
z"MEMORY STICK", "Memory Stick PRO", "MEMORY STICK Duo" and "Memory Stick Pro Duo" 
are trademarks of Sony Corporation.
z"xD-Picture Card" is a trademark of Fuji Photo Film Co., Ltd.
z"MultiMediaCard" is a trademark of Infineon Technologies AG.
z"SD Secure Digital memory card" and "miniSD Card" are trademarks of SD Association.
zSpecifications are subject to change without notice.
How to Use the Documentation Provided
Easy Setup Instructions
(Printed documentation)Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting 
it ready for use.
User’s Guide
(This guide)Read this guide when starting to use the machine.
After following instructions in the Easy Setup Instructions, read this 
guide for instructions on printing from your computer, direct photo 
printing from selected digital cameras, faxing, copying, and scanning.
On-screen ManualsRefer to these guides as needed for full instructions on some of the 
more advanced features.
Printer Driver Guide
Refer to this guide for full instructions on setting the printer driver.
Scan Guide
Refer to this guide for full instructions on scanning operation and 
settings.
Fax Driver Guide
Refer to this guide for full instructions on setting the fax driver.
Photo Application Guide
Refer to this guide for instructions on using various application 
software included on the Setup CD-ROM.
 
						

							5
Safety Precautions
Please read the safety warnings and cautions provided in this guide to ensure that you use your 
machine safely. Do not attempt to use the machine in any way not described in this guide. 
Warning
You may cause an electric shock/fire or damage the machine if you ignore any of these safety 
precautions.
LocationDo not place the machine close to flammable solvents such as alcohol or thinners. If flammable 
substances come into contact with electrical parts inside the machine, it may result in fire or 
electrical shock.
Power supplyNever attempt to plug or unplug the machine from the power supply when your hands are wet. 
This may result in electrical shock.
Always push the plug all the way into the power outlet. If the prongs of the power plug come into 
contact with metal objects, it may result in fire or electrical shock.
Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy 
objects on the power cord. These actions may cause electrical damage and result in fire or 
electrical shock.
Never plug the machine into a power socket that is shared with other equipment (extension lead/
cord, 2- or 3-way adapter, etc.). This may result in fire or electrical shock. 
Plug the machine into a standard 120-240 V AC, 50/60 Hz, (depending on your local electrical 
requirements), two-prong* grounded outlet. Operate the machine only from the type of power 
source indicated on the machine’s label or a fire, electrical shock, or malfunction may occur. If you 
are unsure of the type of power available, consult your local power company.
* The shape of the plug and outlet may vary depending on the country of purchase.
Do not allow the power cord to be near objects that emit heat. The outer cover of the power cord 
may melt resulting in fire or electrical shock.
Never use the machine if the power cord is bundled or knotted. Knots in the cord may result in fire 
or electrical shock. 
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug 
the machine at the power supply and contact the Canon Customer Care Center.
Using the machine in such conditions may result in fire or electrical shock. 
Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the 
plug and the power outlet. 
If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust 
collected on the plug absorbs moisture and may cause insulation failure and fire. 
MaintenanceDo not service the machine yourself except as specifically described in this guide. If further 
servicing is required, contact the Canon Customer Care Center.
When storing the machine, choose a location where the machine is not exposed to dust. Dust 
accumulation may prevent the machine from operating properly.
Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene 
or thinners. If flammable solvents come in contact with electrical components inside the machine, 
it could cause a fire or electrical shock. 
Always turn OFF the power and unplug the machine from the power outlet before cleaning the 
machine.
If you leave on or accidentally switch the machine ON while cleaning it, it may result in injury or 
damage the machine. 
 
						

							6
HandlingDo not attempt to disassemble or modify the machine. There are no user serviceable parts inside 
the machine. 
The machine contains high-voltage components. Never attempt any maintenance procedure not 
described in this guide. Incorrect maintenance procedures may damage the machine, or cause a 
fire or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water, 
liquid, or flammable substances inside the machine. If these items come into contact with high-
voltage parts inside the machine, it may result in fire or electrical shock. If these items are dropped 
or spilled in the machine, turn OFF the power and unplug the power cord immediately with dry 
hands. Then contact the Canon Customer Care Center.
Do not use flammable sprays near the machine.
This could cause a fire or electrical shock if the spray comes into contact with electrical 
components inside the machine. 
There are high-voltage components inside the machine. If you are looking inside the machine to 
clear paper jams etc., do not allow metal objects such as jewelry to come into contact with the 
inside of the machine. Contact may result in burns or electrical shock.
OthersThis product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, 
please move away from this product and consult your doctor.
When setting the machine near electric products with fluorescent lighting, separate the machine at 
least 5.9 inches (15 cm) from electric products equipped with fluorescent lighting. If you place it 
near to them, the machine may malfunction as a result of the noise emitted by the fluorescent 
lighting.
When turning OFF the power, be sure to press [ON/OFF] and confirm that the Alarm Lamp has 
shut off. If you pull the power plug out of the wall outlet while the Alarm Lamp is lit or flashing, the 
Print Head is not protected, and you may not be able to print later.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions. 
LocationDo not block or cover the ventilation port or any openings on the machine with objects, as it may 
cause the inside of machine to overheat and cause a fire. 
Place the machine on a flat, stable, vibration-free surface that is strong enough to support its 
weight. If the machine topples over, it may result in injury. (For the weight of the machine, see 
“Appendix” on page 197.)
Do not use or store the machine outdoors.
Do not install the machine near devices that contain magnets or generate magnetic fields, such as 
speakers.
To ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm) away from 
walls and other equipment. 
Do not install the machine in a location that is very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source. 
Installing in such a location may result in fire or electrical shock. 
To avoid the risk of fire or electrical shocks, install the machine in a location with an ambient 
temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90% (condensation free). 
Do not place the machine on a thick rug or carpet. 
If fibers or dust come inside the machine, it could cause a fire. 
 
						

							7
Power supplyNever remove the plug by pulling on the cord. 
Pulling on the power cord may damage the cord and cause a fire or electrical shock. 
When turning OFF the power, be sure to press [ON/OFF] or unplug the machine. 
However, if the machine is unplugged during printing, the Print Head is not protected with the cap 
that prevents the ink from drying. This may affect the print quality of the machine when printing 
later. 
During electrical storms, turn OFF the power and disconnect the power cord from the power outlet. 
Do not use an extension cord as this may result in fire or electrical shock.
Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the 
power cord if necessary. Otherwise you will be unable to disconnect the power plug in case of an 
emergency, and it may result in fire or electrical shock.
Never use a power supply source other than the one rated for the machine in the country where 
you purchased the machine as it may result in fire or electrical shock. 
The operating requirement of this machine is as follows: 
120-240 V AC, 50/60 Hz (depending on local electrical requirements)
Do not plug the machine into the same circuit as appliances such as an air conditioner, television, 
or copier. These devices generate electrical noise which may interfere with your machine’s 
operation.
Whenever you turn OFF the power and unplug the machine, wait at least five seconds before you 
plug it in again. 
Use only the power cord that came with the machine. Using a different power cord may cause 
electric leakage or damage to the machine.
Turn OFF the power and unplug the machine in the following conditions:
zWhen the power cord or plug is damaged or frayed.
zIf liquid has spilled into the machine.
zIf the machine has been exposed to rain or water.
zIf the machine does not operate normally when you have followed the instructions in the guides 
included with your machine.
zIf the machine does not operate normally when you have followed the instructions provided in 
“Troubleshooting” on page 159.
zIf the machine has been dropped or damaged.
zIf the machine exhibits a distinct change in performance, indicating a need for servicing.
Turn OFF the power and disconnect the power cord if the machine will not be used for a long 
period such as during holidays.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
 
						

							8
HandlingClose the Document Cover gently to avoid catching your 
hand. Failing to do so may result in personal injury.
Do not press down hard on the Document Cover when using 
the Platen Glass to scan thick books. This may damage the 
Platen Glass and Document Cover and/or result in personal 
injury.
Do not place the following objects on top of the machine. If such objects come into contact with 
internal electrical components, the machine may short-circuit, resulting in fire or electrical shock.
zMetal objects such as jewelry and watches
zContainers of water or other liquids such as glasses, vases, or pot plants
If water does spill inside the machine, turn OFF the power immediately by pressing [ON/OFF], and 
disconnect the power cord. Then, contact the Canon Customer Care Center.
Do not touch the high-voltage electrical parts as this may result in electrical shock. 
Do not place heavy objects on top of the machine as these may topple over and result in injury. 
When removing paper jammed in the machine, be careful not to get ink on your hands or clothing. 
If ink gets on your hands or clothing, wash them soon in running water. If you use hot water, the ink 
may adhere and become difficult to remove.
After printing, do not touch the electrical contacts of the Print Head. They will be hot and may 
result in burns or electrical shock. 
Do not subject the machine to strong physical shock or vibration. This can damage the machine’s 
components.
Before moving the machine, turn OFF the power and unplug the machine.
When moving the machine, carry the machine at both ends. 
A distinct change in performance may indicate a need for servicing.
Do not insert your hands into the machine while it is printing. 
Parts inside the machine are moving and this may result in injury. 
Do not turn the machine upside down. 
Ink may leak out and stain clothing or the surrounding area.
Adjust only those controls that are covered by the instructions in the guides since improper 
adjustment of other controls may result in damage and require extensive repair by a qualified 
technician to restore the product to normal operation. 
When storing or transporting the machine, do not tilt it, stand it on its side, or turn it upside down. 
Doing so may cause ink to leak out.