Canon Ir 1600 User Guide

							6-11Clearing Paper Jams
Troubleshooting
6
Clearing Paper Jams in the Stack Bypass
If a paper jam occurs in the stack bypass, the following display appears. Follow the procedure 
below to remove the jammed paper.
1Remove all paper from the stack bypass.
2Remove any jammed paper.
If you cannot remove the jammed paper, follow the procedure described in “Clearing Paper Jams in the 
Left Cover and the Fixing Unit,” on p. 6-4.
REC. PAPER JAM
 
						

							6-12When the Copied Output Using the Feeder Becomes Dirty
Troubleshooting
6
When the Copied Output Using the Feeder 
Becomes Dirty
When scanning the original using the feeder, some streaked lines which do not exist on the original 
may appear on the output.
If such lines appear, the original scanning area of the feeder may be dirty.
Follow the procedure described below to clean the original scanning area of the feeder.
IMPORTANT
•If the feeder scanning area is dirty, it may result in blemished print output.
1Open the feeder.
The world’s coral reefs, where 
brilliantly colored fish and a 
myriad of other tropical creatures 
come together. Aptly nicknamed 
“Tropical Forests under the sea”, 
these spots of breathtaking 
beauty serve as home to 
countless varieties of life, and to 
us of the land, this alluring, 
dream-like world forms a tropical 
paradise filled with romance.
RESORT  PLANRESORT  PLAN
The world’s coral reefs, where 
brilliantly colored fish and a 
myriad of other tropical creatures 
come together. Aptly nicknamed 
“Tropical Forests under the sea”, 
these spots of breathtaking 
beauty serve as home to 
countless varieties of life, and to 
us of the land, this alluring, 
dream-like world forms a tropical 
paradise filled with romance.
 
						

							6-13When the Copied Output Using the Feeder Becomes Dirty
Troubleshooting
6
2Clean the feeder scanning area with a cloth dampened with water.
3Close the feeder.
Scanning area
 
						

							6-14When a Error Code Between E500 and E585 Is Displayed
Troubleshooting
6
When a Error Code Between E500 and E585 
Is Displayed
When the following error codes are displayed, be sure to turn the main power off and turn it on 
again. If the same error code is displayed after performing the operation described above, consult 
your Canon service representative. If the service personnel instructs you to set the Staple Shift on/
off, follow the procedure below to perform the setting.
•E500
•E514
•E530
•E531
•E537
•E551
•E577
•E580
•E585
NOTE
•This setting is available only when the Finisher-L1 is attached.•The default setting is .
1Press  (Additional Functions).
The Additional Functions menu appears and the indicator   blinks.
2Press   or   to select , and press  .
When you press  , the  menu appears.
REGISTRATION/SETTING
5.ADJUST/CLEAN
 
						

							6-15When a Error Code Between E500 and E585 Is Displayed
Troubleshooting
6
3Press   or   to select , and press  .
When you press  , the  menu appears.
4Press   or   to select  or , and press  .
5Press   (Stop) to return to the standby mode.
ADJUST/CLEAN
2.USE STAPLE/SHIFT
USE STAPLE/SHIFT
ON
 
						

							6-16List of Error Messages
Troubleshooting
6
List of Error Messages
Self-diagnostic Display
The machine is equipped with the self-diagnostic function.
Self-diagnostic (error) messages appear on the display when:
•printing cannot be performed because of an operational error.
•you need to make a judgement or take some action during scanning or printing.
CHECK DOCUMENT
Cause A paper jam may have occurred in the feeder.
Remedy Remove the jammed document.
CHECK PRINTER
Cause The machine is detecting an error in the printer area.
Remedy Please contact your local authorized Canon dealer.
CHECK STAPLER
Cause A paper jam may have occurred in the Finisher-L1.
Remedy Check if a paper jam has occurred.
CHECK PRINTER COVER
Cause One or more covers are open.
Remedy Close all the covers.
DOCUMENT TOO LONG
Cause You have tried to copy an original that is too long using the feeder.
Remedy Scan it on the platen glass.
 
						

							6-17List of Error Messages
Troubleshooting
6
INCORRECT PAPER SIZE
Cause It is possible that the paper size detected automatically by the paper drawer does not 
match the actual paper size. Another possibility is that the paper size selected for the 
stack bypass in the  menu does not match the paper size 
actually set on the stack bypass.
Remedy Make sure the actual paper size matches the selected paper size. Set the correct 
paper size and open the front cover, then close it.
LOAD STAPLES
Cause There are few staples remaining in the staple cartridge.
Remedy Replace the staple cartridge.
MEMORY FULL
Cause The machines memory is full of scanned documents.
Remedy Divide the original into some stacks and scan them one by one.
NO APPROPRIATE SIZE
Cause Although  is selected when copying, appropriate-sized paper is not 
set in the paper drawer nor on the stack bypass.
Remedy Select the paper size, or set the copy ratio.
If you press   (Start) while this message is displayed, the paper with the least margin 
is selected automatically and printing starts.
OPEN THE FRONT COVER
Cause A paper jam has occurred.
Remedy Open the front cover, and follow the procedure described on the label inside the cover 
to remove the jammed paper.
OUTPUT TRAY FULL
Cause Prints from the previous job remain in the output tray.
Remedy Remove the prints from the output trays.
 
						

							Troubleshooting
6
6-18List of Error Messages
PLEASE WAIT
Cause This message is displayed when the main power is turned on. Also, when the machine 
is not ready to print, this display appears.
Remedy Wait until the message disappears.
PRINT LIMIT REACHED
Cause The machine is set to restrict the printing.
Remedy Enter the Department ID Management menu in the System Settings menu, open the 
 menu and change the maximum number of pages that can be 
printed.
REC. PAPER JAM
Cause  An original jam or paper jam has occurred, preventing you from making prints.
Remedy Remove paper from the machine following the guidance. If you open a cover during 
printing, this message also appears. In such a case, open the cover again and check 
if there is any jammed paper. If you find any, remove it, and close the cover. Then the 
message disappears.
REMOVE DOC. ON GLASS
Cause The original remains on the platen glass.
Remedy Remove the original from the platen glass, and operate the machine again.
STOP KEY PRESSED/PRESS OK KEY
Cause  (Stop) has been pressed while scanning the original using the feeder.
Remedy Press  , and set the original again.
SYSTEM ERROR/E100
Cause 1 Drum cartridge has not been installed.
Remedy 1 Install the drum cartridge in the machine. Then turn off the main power, wait for more 
than 10 seconds, and turn it on again.
Cause 2 A malfunction has occurred in the machine.
Remedy 2 Please contact your local authorized Canon dealer.
 
						

							6-19List of Error Messages
Troubleshooting
6
SUPPLY REC. PAPER
Cause  The paper drawer is out of paper, or not inserted correctly.
Remedy Insert the paper drawer as far as it will go or load paper.
TONER EMPTY
Cause The toner cartridge has run out of toner.
Remedy Replace the toner cartridge.
WASTE TONER FULL/REPLACE THE DRUM
Cause The drum cartridge is filled with waste toner.
Remedy Replace the drum cartridge.
 
						

							6-20Service Call Message
Troubleshooting
6
Service Call Message
If a malfunction occurs to the machine, service call messages appear on the display.
WARNING
•Do not insert or unplug the power plug with wet hands, as this may result in electrical shock.
CAUTION
•Always grasp the plug portion when unplugging the power plug. Pulling on the power cord may expose or 
snap the core wire, or otherwise damage the power cord. If the cord is damaged, this could cause an electricity 
leak and result in a fire or electrical shock.
IMPORTANT
•If you turn off the main power when there is any stored job, its data will be deleted.•If  appears on the display, refer to the list of error messages on p. 6-18.
Calling Your Local Authorized Canon Dealer
If a malfunction occurs to the machine, service call messages appear on the display. Follow the 
procedure described below to solve the problem.
EXXX
1Turn off the main power, wait for more than 10 seconds, then turn it on again.
ON
OFF