Blackberry Porsche Design P 9983 Smartphone 10 3 1 User Guide

							Change
the
notification
settings
for
Level
1
alerts
You can create custom notifications for important messages. Level 1 notifications override the notification settings set for all profiles.
Note:
To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you 
need to first add a rule. In the 
BlackBerry Hub, tap  > . Tap Priority Hub > . Enter the rule details 
and select the 
Enable
Level
1
Alert check box.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Notifications.
3.At the bottom of the screen, tap Level
1
Settings.
4.Do any of the following:
tTurn on the Sound, LED, or Instant
Previews switch.
tChange the Ringtone or Vibrate settings.
View
and
respond
to
Instant
Previews
You can use the Instant Previews feature to view previews of incoming email messages, BBM 
messages, text messages (SMS and MMS), and more from any application on your BlackBerry device.
When a preview appears at the top of the screen, do one of the following:
tTo view the message in the BlackBerry Hub, tap the preview.
tTo dismiss the preview, tap .
tTo ignore the preview, wait a few seconds until it disappears.
tTo reply to a BBM message or text message without leaving the app that youhre currently in, tap .
Turn
off
Instant
Previews
For some notification profiles, by default, the Instant Previews feature is turned on.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Notifications.
3.Tap a notification profile.
4.Turn off the Instant
Previews switch.
Respond
directly
to
Instant
Previews
You can use the Instant Previews feature to reply to your BBM messages and text messages (SMS and 
MMS) without leaving the app that youhre currently in.
While youhre responding to a preview, incoming messages outside of the current conversation arenht 
displayed as 
Instant Previews notifications.
1.To respond to Instant Previews, tap .
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							2.Press any key on the keyboard.
3.Type your message.
4.Press .
About
Lock
Screen
Notifications
You can use the Lock Screen Notifications feature to view the first few lines of your most recent email 
messages, 
BBM messages, text messages, and more on your BlackBerry device without having to 
unlock it.
Turn
off
Lock
Screen
Notifications
By default, Lock Screen notifications are turned on.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Lock
Screen.
3.Turn off the Lock
Screen
Notifications switch.
View
Lock
Screen
Notifications
1.To unlock your BlackBerry device, swipe up from the bottom of the screen to the middle of the 
screen.
2.To view the Lock Screen Notifications, tap the notification icon.
Tip:
To collapse the Lock Screen Notifications view so that only the notification icons are visible, swipe 
left or tap an icon.
Set
your
screen
to
turn
on
for
new
notifications
You can set your BlackBerry device to turn on when you receive notifications.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy >
Lock
Screen.
3.Turn on the Turn
on
Screen
for
New
Notifications switch.
Set
Lock
Screen
Notifications
to
only
display
the
sender
info
You can set your BlackBerry device to only display the sender information in Lock Screen Notifications 
and to hide the subject and message content.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Lock
Screen.
3.Turn on the Show
Sender
Only switch.
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							Troubleshooting:
Notifications
and
ringtones
If the notifications and ringtones on your BlackBerry device arenht functioning in the way that you expect 
them to, consult the following troubleshooting topics.
My
device
doesnht
ring
or
vibrate
when
I
receive
a
call
or
message
Try the following actions:
tOn the home screen, swipe down from the top of the screen. Verify that the Do
Not
Disturb profile 
isnht the active profile.
tIf you created a custom notification for a contact, verify that the Sound and the Vibration settings are 
turned on for the contact.
tIf you created app-specific notifications, in the app settings in the active profile, verify that the Sound

and the Vibrate settings are turned on.
My
device
doesnht
display
Instant
Previews
If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are 
associated with your work space arenht displayed as 
Instant Previews.
My
device
doesnht
display
Lock
Screen
Notifications
If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are 
associated with your work space arenht displayed as 
Lock Screen Notifications when your work space is 
locked.
Voicemail
Depending on your service provider, there are two different types of voicemail available on your 
BlackBerry device: standard voicemail and a visual voicemail service.
With standard voicemail, you can set up your voicemail access number and password, so you can 
quickly call in to your voicemail service from the Calls screen in the Phone app.
If you subscribe to a visual voicemail service, you can view a list of your voicemail messages, play your 
voicemail messages, and change various voicemail settings from your 
BlackBerry device, without having 
to call in to your voicemail service. Depending on the features your service provider supports, your  voicemail messages can be automatically downloaded to your device and you can pause, fast-forward, 
or rewind the voicemail message as you listen to it. You can also forward a voicemail message, send a 
reply to the person who left you a voicemail message, or delete a voicemail message from within the 
Phone app or the 
BlackBerry Hub.
Your service provider might automatically delete messages after a certain period of time. If you donht 
want a message to get automatically deleted, you can save it to your device.
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							Depending on your country or region, a visual voicemail service might not be available. You need to 
subscribe to a visual voicemail service to access the features. Contact your service provider to 
subscribe.
Set
up
your
voicemail
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > Voicemail.
3.Type your voicemail access number and password.
After you have set up your voicemail, you can call your voicemail service from the Calls screen in the 
Phone app.
Tip:
If you donht know your voicemail access number or password, contact your wireless service 
provider.
Using
a
visual
voicemail
service
Listen
to
a
visual
voicemail
message
1.In the BlackBerry Hub or Phone app, tap a voicemail message.
2.Tap .
Forward
a
visual
voicemail
message
1.In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.Tap .
Save
a
visual
voicemail
message
Your service providerhs voicemail system might automatically delete messages after a certain period of 
time. If you donht want a message to get automatically deleted, you can save it to your device.
1.In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2.Tap Save.
Change
your
visual
voicemail
greeting
Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. 
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap .
3.Tap  > Change
Voicemail
Greeting.
4.In the Greeting drop-down list, do one of the following:
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							tTo play your phone number as your voicemail greeting, tap Phone
Number.
tTo play your name as your voicemail greeting, tap Name.
tTo record a custom voicemail greeting, tap Personal
Message.
Change
your
visual
voicemail
password
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > .
3.Tap Change
Password.
Prevent
visual
voicemail
messages
from
downloading
while
you
are
roaming
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > .
3.Clear the International
Roaming check box.
Deactivate
visual
voicemail
on
your
device
If you deactivate your visual voicemail service on your BlackBerry device, you must contact your 
wireless service provider to reactivate it. 
Depending on your wireless service provider, this feature might 
not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap .
3.Tap  > Deactivate.
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							BlackBerry
Hub
and
email
BlackBerry
Hub
and
email
The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your 
different accounts into one convenient location. In the 
BlackBerry Hub, you can receive and respond to 
email, text messages, or 
BBM chats all in the same place. Additionally, you can see and respond to 
direct messages and notifications from your social networking accounts, glance at your upcoming 
events, and more.
Staying
connected
with
the
BlackBerry
Hub
Email
You can add practically any existing email account to your device
						

							Keyboard
shortcuts:
BlackBerry
Hub
In
the
list
of
messages
ActionShortcutCompose a messagePress CSearch the BlackBerry HubPress SGo to the next unread message in the listPress UMove to the top of your list of messages and 
notificationsPress TMove to the bottom of your list of messages and 
notificationsPress B
In
a
message
ActionShortcutReply to a messagePress RReply all to a messagePress LForward a messagePress FFlag a messagePress WFile a messagePress I
Setting
up
and
managing
accounts
You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or 
even an 
Evernote account to your device.
Set
up
email
or
other
types
of
accounts
on
your
device
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
3.If you already added an account to your device, tap  to add another account.
Add
an
email
account
1.On the Add
Account screen, tap Email,
Calendar
and
Contacts.
2.Enter the email address.
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							3.Tap Next.
4.Enter the password for the account.
5.Tap Next.
6.Change any additional settings (for example, the types of content to sync with your device).
7.Tap Done.
Add
a
social
networking
or
Evernote
account
You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an 
Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember.
1.On the Add
Account screen, tap Facebook, Twitter, LinkedIn, or Evernote.
2.Enter your account information.
tIf necessary, change any sync settings.
tIf youhre adding a Facebook account, to change when youhre reminded about friendsh birthdays, in 
the 
Birthday
Reminders drop-down list, tap a reminder option.
3.Tap Done. If necessary, tap Authorize.
Setting
up
work
accounts
Add
a
work
account
supported
by
an
EMM
solution
from
BlackBerry
If your organization uses an EMM solution from BlackBerry, you can add your work account to your 
device and take advantage of features like 
BlackBerry Balance. If your organization hasnht upgraded to 
BlackBerry Enterprise Service 10 and is using BlackBerry Enterprise Server 5 or earlier, you can still add 
your work account and have it use 
Microsoft Exchange ActiveSync. For more information, contact your 
administrator.
Make sure you know the following from your administrator:
tYour username
tYour enterprise activation password
tServer name
1.On the Add
Account screen, tap  > Work
Account.
2.Enter the username, activation password, and server address for your account.
3.Tap Done.
After you add a work account, follow the prompts to set a work space password to use with BlackBerry 
Balance
 and to enter your work network password.
Add
an
email
account
supported
by
Microsoft
Exchange
ActiveSync
Make sure you know the following from your administrator or your email service provider:
tYour username and work network password
tServer address
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							When you add an email account thaths supported by Microsoft Exchange ActiveSync, the messages, 
calendar events, contacts, tasks, and notes associated with the account are synced with your 
BlackBerry device.
1.On the Add
Account screen, tap  > Microsoft
Exchange
ActiveSync.
2.Enter the username, email address, password, and server address for the account.
tTo turn off push email, turn off the Push switch. To set how frequently your device checks for new 
messages, in the 
Sync
Interval drop-down list, tap an option.
tTo use your organizationhs VPN, turn on the Use
VPN switch.
tTo change how far back in time your device syncs messages, in the Sync
Timeframe drop-down 
list, tap an option.
3.Tap Next.
Tip:
When you flag an email message in your Microsoft Exchange ActiveSync account, it is also flagged 
in the 
Remember app.
Add
an
IBM
Notes
Traveler
email
account
Make sure you know the following from your administrator or email service provider:
tYour username and work network password
tServer address
When you add an IBM Notes Traveler email account, the messages, calendar events, contacts, tasks, 
and notes associated with the account are synced with your 
BlackBerry device.
1.On the Add
Account screen, tap  > IBM
Notes
Traveler.
2.Enter the username, email address, password, and server address for the account.
tTo turn off push email, turn off the Push switch. To set how frequently your device checks for new 
messages, in the 
Sync
Interval drop-down list, tap an option.
tTo use your organizationhs VPN, turn on the Use
VPN switch.
tTo change how far back in time your device syncs messages, in the Sync
Timeframe drop-down 
list, tap an option.
3.Tap Next.
Add
an
IMAP
or
POP
email
account
Make sure you know the following information from your administrator or email service provider:
tMessaging server type (POP or IMAP)
tIncoming and outgoing messaging server address
tIncoming and outgoing messaging server port numbers
tIncoming and outgoing messaging server SSL settings
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