Blackberry Porsche Design P 9983 Smartphone 10 3 1 User Guide
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To stop using a password, turn off the DevicePassword switch. Relatedinformation Changeyourworkspacepassword,264 HowdoIresetmydevicepasswordifIforgetit? Your BlackBerry device password canht be recovered or changed if you donht enter your current password correctly. For security reasons, the only way that you can reset your password without knowing your current password is to delete all of your device data. You can do this by entering an incorrect device password multiple times. BlackBerry recommends that you regularly create and save a backup file on your computer. Displaytextwhenyourdeviceislocked You can display text on the screen of your BlackBerry device when the device is locked. For example, you can display a favorite quote, emergency contact information, or your own contact information so that if you lose your device, anyone who finds it can contact you. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > LockScreen. 3.In the LockScreenMessage fields, type the text. To delete the text that appears on the screen when your device is locked, delete the text in the Lock ScreenMessage fields. ProtectyourSIMcardwithaPIN You can use a SIM card PIN to prevent unauthorized use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card canht be used unless the PIN is entered correctly. You can request the PIN for your SIM card from your service provider. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > SIMCard. 3.Turn on the SIMCardPINLock switch. 4.Type the SIM card PIN that your service provider gave you. CAUTION:If you exceed the number of allowed attempts to enter the SIM card PIN, your SIM card will stop functioning. To unblock your SIM card, contact your service provider. ChangeyourSIMcardPIN 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > SIMCard. Security and backupUser Guide281
tTo change the PIN that protects your SIM card, tap ChangePIN1. tTo change the PIN that controls access to calling features such as fixed dialing, tap ChangePIN 2 . BlackBerryProtect BlackBerry Protect includes features designed to help you find your BlackBerry device and help protect your devicehs data if your device is ever lost or stolen. You can manage up to seven devices from your BlackBerry Protect account. Findingandprotectingalostdevice After you turn on BlackBerry Protect in your device settings, visit http://protect.blackberry.com and sign in with your BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a map, make it ring (even if iths in silent mode), or display a custom message on your locked device to provide instructions about how to contact you. If your device is stolen, you can remotely lock it, change the password, or delete all of the data from your device. If you add a work email account to your device, your administrator might disable BlackBerry Protect, or the ability to remotely change your password or locate your device. SetupBlackBerryProtectonyourdevice To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > BlackBerryProtect. 3.Turn on the BlackBerryProtect switch. 4.To be able to view the current location of your device on a map, tap LocationServices. Turn on the LocationServices switch. Tip:To use BlackBerry Protect features, go to http://protect.blackberry.com and sign in with your BlackBerry ID. FindmoreinformationaboutBlackBerryProtect For more information about BlackBerry Protect, visit help.blackberry.com. Troubleshooting:BlackBerryProtect IcanhtturnonBlackBerryProtect If your BlackBerry device is associated with an Enterprise Mobility Management solution from BlackBerry, this feature might be turned off by your administrator. To learn about how your device can be protected against loss or theft, contact your administrator. Security and backupUser Guide282
Securitysettings You can set and change the security settings for applications on your BlackBerry device, and set up parental controls to restrict or limit access to features and content. You can use a smart card, and import certificates from your computer to increase the security of data on your device. And if you need to permanently delete all data from your device, you can wipe it. Settingsecuritypermissionsforapps BlackBerry 10 OS includes application permissions that are designed to let you control the information and features that an application can access on your BlackBerry device. For example, you can control whether an app can access your email, contacts, pictures, or the location of your device. Keep in mind that some applications require specific permissions to work. You can also help safeguard your device by downloading apps only from trusted sources, such as the BlackBerry World storefront. When you open an app for the first time, your device might display a list of the files and features that the app wants to access. If something doesnht seem right to you, you can reject the apphs request to access an item. For example, you might download a game that requests access to your messages, which might make sense if the game includes a feature to share your game score. However, if you arenht comfortable with the game having the ability to compose and view your email messages, you can turn off access to messages or delete the app. You can view or change permissions for most apps in your device settings. For some apps, when you install the app, you are prompted to accept or decline all of the requested permissions. If you decline, the prompt will appear again the first time you open the app. You canht change the application permissions later unless you delete and reinstall the app. Changeorviewapppermissions For some apps, if you turn off permissions, the app might not work as you expect. If an app isnt working as you expect it to, consider turning on some or all of the app permissions. The Run When Minimized application permission setting lets an app continue performing tasks after you minimize the app on your BlackBerry device.To help extend the life of your battery, consider turning off the Run When Minimized permission for apps on your device. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > ApplicationPermissions. tTo view permissions for a particular app, tap an app. tTo view which apps use a particular permission, in the Permissions drop-down list, tap the permission. 3.To turn on or turn off a permission, tap the switch. 4.Restart your device for the change to take effect. Relatedinformation Security and backupUser Guide283
Turnoffyourdevice,125 AboutBlackBerryGuardian Feel safe and secure when you download apps and games from BlackBerry World with BlackBerry Guardian . BlackBerry Guardian evaluates all apps and games in BlackBerry World before theyhre made available for downloading. BlackBerry Guardian is designed to protect you from downloading apps and games that might include malicious software or privacy concerns. The BlackBerry Guardian icon in the BlackBerry World storefront indicates that the app or game has been evaluated for malicious software or privacy concerns. BlackBerry Guardian also incorporates technology from software security leader Trend Micro. BlackBerry Guardian is constantly evolving to help identify the most advanced forms of malicious software and privacy concerns. If malicious software is discovered in an app or game after iths available, the app or game is removed from BlackBerry World. Wipeyourdevicetodeleteyourdata Before you wipe your BlackBerry device, consider backing up your data on a computer. A security wipe is designed to permanently delete your data so it canht be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > SecurityWipe. 3.Type blackbHrry. 4.Tap DeleteData. When the security wipe is complete, your device is turned off automatically. To turn on your device, press the Power/Lock key. Tip:If you are planning to give away or recycle your device, remember to also remove your SIM card and media card. Relatedinformation Deleteyourworkspace,264 UsingParentalControls Parental Controls are designed to give you more control over how a BlackBerry device can be used and contacted. You can turn off access to certain apps, features, and content. You can also restrict incoming phone calls and messages to people in the Contacts app. Security and backupUser Guide284
Parental Controls settings are protected with a password, making them difficult to change or turn off without your knowledge. You can set your device so that the Parental Controls password is required to add an email or social networking account, or to purchase an app from the BlackBerry World storefront. Note:If BlackBerry Balance technology is turned on, the Parental Controls feature is not available. Restrictorlimitaccesstofeaturesandcontent 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > ParentalControls. 3.Turn on the ParentalControls switch. 4.Enter the Parental Controls password. 5.Change the options. Importacertificatefromyourcomputer 1.Do one of the following: tTo import the certificate using a USB connection, connect your BlackBerry device to your computer using a USB cable. If necessary, on your computer, enter your device password. tTo import the certificate using a Wi-Fi connection, on your device, swipe down from the top of the home screen. Tap Settings > StorageandAccess. Turn on the AccessusingWi-Fi switch. Type a storage access password. Tap IdentificationonNetwork and make note of the Username. 2.On your device, on the home screen, swipe down from the top of the screen. 3.Tap Settings > About. 4.In the Category drop-down list, tap Network. 5.In the Wi-Fi or USB section, make note of the IPv4address. 6.On your computer, navigate to and copy a certificate file. tIf your computer uses a Windows operating system, in a Run command, type the IP address in the following format: \\xxx.xxx.xxx.xxx. tIf your computer uses a Mac operating system, select Go > ConnecttoServer. Type the IP address in the following format: smb://xxx.xxx.xxx.xxx. 7.Do one of the following: tIf your computer uses a Windows operating system, open the media=downloads folder. If necessary, enter the username and storage access password. tIf your computer uses a Mac operating system, open the media/downloads folder. If necessary, enter the username and storage access password. 8.Paste the certificate into the media=downloads or media/downloads folder. 9.On your device, tap > SecurityandPrivacy > Certificates > Import. Security and backupUser Guide285
10.Follow the instructions on the screen. Aboutsmartcards You can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card certificates to send S/MIME-protected messages. Smart cards store certificates and private keys. You can import certificates from a smart card to your device by using an external smart card reader or a microSD smart card. Private key operations such as signing and decryption use the smart card. Public key operations such as verification and encryption use the public certificates on your device. Usetwo-factorauthentication Two-factor authentication lets you use a smart card and the password for your BlackBerry device or work space to unlock your device. The Smart Password Entry feature is designed to make it easier for you to enter your passwords on your device. Your device can remember the format of the password you type in a password field and, if your password is numeric, the device will automatically set the number lock so that you donht have to press the Alt key to enter your password. Also, if the password for your device or work space and the password for your smart card are the same, your device can enter the password for your smart card when you type the password for your device or work space. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > DevicePassword > AuthenticatorSettings. 3.To set your device to use a smart card to unlock your device or your work space, in the SmartCard UserAuthenticator drop-down list, tap Device or Work. 4.Do any of the following: tTo set up your device so that it is easier to enter the password for your smart card and the password for your device or work space, turn on the SmartPasswordEntry switch. tTo set your device to lock when you remove your smart card from your device or an external smart card reader, turn on the LockonCardRemoval switch. Importacertificatefromasmartcard You can import a certificate from a microSD smart card inserted in your BlackBerry device, or in an external smart card reader that is connected to your device using a USB cable, or that is paired with your device using Bluetooth technology. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > SmartCard > ImportCertificates. 3.Complete the instructions on the screen. Security and backupUser Guide286
Storeyoursmartcardpasswordonyourdevice You can set your BlackBerry device to temporarily store your smart card password, so that you donht have to enter it as often. To clear the cache, lock your device. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > SmartCard. 3.Turn on the PINCaching switch. TurnoffLEDnotificationsforasmartcard The red LED flashes when your BlackBerry device accesses data on a smart card. You can turn off this indicator. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > SecurityandPrivacy > SmartCard. 3.Turn off the LEDActivityIndicator switch. PasswordKeeper You can use the Password Keeper app to store all your passwords, usernames, and security questions in one place. If you want a password that is difficult to guess, you can also use Password Keeper to generate random passwords that contain numbers, letters, and symbols. Password Keeper is designed to encrypt your passwords to protect them. When you enter your password for the Password Keeper app, the passwords that you store in the app are decrypted so you can see them. Transferpasswordrecords To transfer password records, you must first back up the password data as part of the backup file during the device switch process, or export the password records to a backup file. If you saved the backup file to a media card, insert the media card into your new BlackBerry device. If you didnht save the backup file to a media card, you can use BlackBerry Link to transfer the records. 1.In the Password Keeper app, swipe down from the top of the screen. 2.Tap > ImportPasswords. 3.Complete the instructions on the screen. Storepasswordrecordsinthecloud If you store password records in the cloud, you donht need to transfer records when you switch BlackBerry devices. When you sign in to your new device using your BlackBerry ID and the same Security and backupUser Guide287
Password Keeper password that you used on your old device, the records appear in the Password Keeper app. 1.In the Password Keeper app, swipe down from the top of the screen. 2.Tap . 3.Turn on the CloudSynchronization switch. To delete password records stored in the cloud, tap DeleteCloudRecords. Managepasswordrecords In the Password Keeper app, do any of the following: tTo add a record, tap . Enter the required information. Tap Save. tTo edit a record, tap the record. Tap . Edit the information. Tap Save. tTo copy a record, touch and hold a record. Tap . tTo make a record a favorite, touch and hold a record. Tap . Favorites appear at the top of your password records. tTo delete a record, touch and hold a record. Tap . Tip:You can multiselect records that you want to delete by tapping . Useapasswordrecordtologintoawebsite After you set up Password Keeper to use the Password Keeper Browser, you can use a username and password from a password record to log in to a website. 1.In the Password Keeper app, swipe down from the top of the screen. 2.Tap . 3.In the Openwebsitein drop-down list, tap PasswordKeeperBrowser. 4.To use a username and password on the login page for a website, tap a password record. Tap Website. Createapasswordrecordbysharingawebaddressortext 1.Browse to a website or open an application and select the text you want to share with Password Keeper . 2.Tap > . 3.Tap PasswordKeeper. 4.Add any additional information to your new record. 5.Tap Save. Security and backupUser Guide288
ChangethePasswordKeeperpassword 1.In the Password Keeper app, swipe down from the top of the screen. 2.Tap > ChangePasswordKeeperPassword. 3.Complete the instructions on the screen. LockPasswordKeeper 1.In the Password Keeper app, swipe down from the top of the screen. 2.Do any of the following: tTo lock Password Keeper manually, tap . tTo change when Password Keeper locks automatically, tap . Turn on or turn off any of the Lock switches. SearchPasswordKeeper 1.In the Password Keeper app, tap . 2.Enter the title, username, website name, or notes you are searching for. 3.Tap the appropriate password record. You can add a new record by tapping AddtoPasswordKeeper. Createsecurityquestionsandanswers You can create and store security questions and answers in your password records so that you donht have to remember the specific questions and answers that you set up on individual websites. 1.In the Password Keeper app, add a new record or select an existing record. Tap . 2.On the Add or Edit screen, tap . 3.Select a question from the list or create a personalized question by tapping . 4.Enter your answer or tap GenerateanAnswer. 5.Tap Save. Scanpasswordsforsecurityrisks You can scan your Password Keeper passwords for weak, common, or vulnerable passwords. 1.In the Password Keeper app, tap . 2.Tap ScanNow. 3.Tap a flagged password record to learn more about the risk associated with it. To make a password more secure, change the password in Password Keeper and on the associated website. Security and backupUser Guide289
Preventpasswordandusernamecopying If you turn off the copy feature, you must enter your passwords and usernames manually. 1.In the Password Keeper app, swipe down from the top of the screen. 2.Tap . 3.Turn off the Allowclipboardcopy switch. HideorshowpasswordsinPasswordKeeper In the Password Keeper app, do any of the following: tSwipe down from the top of the screen. Tap . Turn on or turn off the Showpassword switch. tIn a password field, tap . Changethecriteriaforgeneratingpasswords When you add a password record, Password Keeper can generate a random password for you. 1.In the Password Keeper app, swipe down from the top of the screen. 2.Tap and do any of the following: tChange the Length field. tTurn on or turn off the Includeletters, Includenumbers, or Includesymbols switches. Security and backupUser Guide290