Blackberry Porsche Design P 9983 Smartphone 10 3 1 User Guide

							Switching
from
a
device
running
BlackBerry
7
If youhre transferring data from a BlackBerry device running a version of BlackBerry 7, the following data 
transfer methods are available to you.
tUse BlackBerry Link on your computer
tDownload and use the Device Switch app
tUse a media card
tAdd email accounts to your new device
Using
your
BlackBerry
ID
to
switch
devices
When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry 
ID
 username and password. Iths important to use the same BlackBerry ID that you used on your previous 
device, since many of your apps and settings are associated with your 
BlackBerry ID.
For instance, when you use your existing BlackBerry ID on your new device, you can reinstall apps that 
you downloaded on your previous device from the 
BlackBerry World storefront, if a version of that app 
exists for your new device.
Find
your
BlackBerry
ID
on
your
old
device
If you previously created a BlackBerry ID and are switching to a new BlackBerry device, iths important to 
sign in using your existing 
BlackBerry ID, because many of your apps and settings are associated with it.
1.On the home screen of your old device, click Options.
2.Depending on your device, do one of the following:
tClick Third
Party
Applications > BlackBerry
ID.
tClick Device > BlackBerry
ID.
tClick BlackBerry
ID.
Switching
from
a
BlackBerry
10
device
If youhre transferring data from a BlackBerry 10 device to a new BlackBerry 10 device, the following data 
transfer methods are available to you.
tDownload and use the Device Switch app
tUse BlackBerry Link on your computer
tUse a SIM card
tAdd email accounts to your new device
Switching
from
an
iPhone
or
Android
device
If you switch from an iPhone or Android device to a BlackBerry 10 device, you can use the Device 
Switch app to transfer your data. You can transfer your contacts, calendar entries, pictures, music, and 
Setup and basicsUser Guide31 
						

							videos. When you finish setting up your BlackBerry device, you can add all of your email accounts and 
sync the contact and calendar info to your new device.
Transfer
data
using
the
Device
Switch
app
You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 
7.1, a device running the 
BlackBerry 10 OS, a device running iOS 6 and later, or a device running 
Android 2.3 and later to your new BlackBerry 10 device.
In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi 
network.
Note:
Some corporate Wi-Fi networks block the Device Switch app from working. Iths recommended 
that you use a personal Wi-Fi network when transferring data using the Device Switch app.
1.On your BlackBerry 10 device, go to BlackBerry
App
World and download the Device Switch app.
2.Connect both of your devices to the same Wi-Fi network.
3.To transfer your data, complete instructions on the screen.
Note:
Only data saved locally on your device storage space is transferred. Any data that is wirelessly 
backed up or synchronized with an online account isnht transferred to your new device. To transfer data 
synchronized with an online account, add the account to your device. Also, any information saved to 
your media card isnht transferred when you use the Device Switch app.
Transfer
data
to
a
new
device
using
BlackBerry
Link
on
a
computer
You can use BlackBerry Link to transfer data and settings, such as phone history, media files, browser 
bookmarks, and more to your new 
BlackBerry 10 device. BlackBerry Link is designed to move the data 
in your personal space but not the data in your work space.
BlackBerry Link supports all software versions except BlackBerry Device Software 4.x and earlier.
Only the data saved locally in your device storage space is transferred. Any data that is wirelessly 
backed up or synchronized with an online account isnht transferred to your new device.
1.On your computer, download and install BlackBerry Link from www.blackberry.com/
BlackBerryLink
.
2.Open BlackBerry Link.
3.Connect your current BlackBerry device to your computer using a USB cable.
4.Complete the instructions on the screen.
5.When prompted, connect your new BlackBerry 10 device to your computer using a USB cable.
6.Complete the instructions on the screen.
Setup and basicsUser Guide32 
						

							Transfer
data
using
a
media
card
This data transfer option is available if youhre switching from a BlackBerry device running a version of 
BlackBerry 7.
When you switch to a new BlackBerry 10 device using a media card, you can move alarm settings, BBM 
contacts, BlackBerry Browser bookmarks, text messages (SMS and MMS), phone history, and wireless 
connection profiles. This feature is designed to move the data in your personal space but not the data in 
your work space.
Only the data saved locally in your device storage space is transferred. Any data that is wirelessly 
backed up or synchronized with an online account isnht transferred to your new device.
1.On your previous device, click Setup > Device
Switch.
2.Click Using
a
Media
Card > Save
Data.
3.Complete the instructions on the screen.
4.When the backup is complete, remove the media card from your previous device and insert it into 
your 
BlackBerry 10 device.
5.On your BlackBerry 10 device, on the home screen, tap  > .
6.Complete the instructions on the screen.
Transfer
contact
info
using
a
SIM
card
Your BlackBerry 10 device uses a micro SIM card. As such, this data transfer method is only available if 
youhre switching from another 
BlackBerry 10 device that uses a micro SIM card.
1.On your previous device, tap Contacts.
2.Swipe down from the top of the screen.
3.Tap .
4.Under SIM
Card, tap Copy
Contacts
from
Device
to
SIM
Card.
5.When your contacts are copied to your SIM card, remove the SIM card and insert it into your new 
device.
6.On your new device, tap Contacts.
7.Swipe down from the top of the screen.
8.Tap .
9.Under SIM
Card, tap Import
Contacts
from
SIM
Card.
Note:
If you have BlackBerry Balance installed on your device, contact information saved in your work 
space may not be copied to your SIM card.
Setup and basicsUser Guide33 
						

							Add
an
email
account
to
your
new
device
To transfer calendar and contact information that is associated with an email account, add that email account to your new 
BlackBerry 10 device.
1.On the home screen of your new device, swipe down from the top of the screen.
2.Tap  Settings.
3.Tap Accounts.
4.Tap Email,
Calendar
and
Contacts.
5.Enter the email address for the account that you want to add.
6.Tap Next.
7.Enter the email account password.
8.Tap Next.
After you add the email account, any calendar and contact information associated with that account is 
accessible on your new 
BlackBerry 10 device.
After
you
switch
devices
After you finish switching to your new BlackBerry 10 device, if you used a media card in your old device, 
move it to your new device. Also, consider doing the following:
tSecurity wipe your previous device to delete all of your data.
tDownload apps from the BlackBerry World storefront.
tExplore the Help app on your new device and discover tips and tricks.
For information about returning your previous BlackBerry device for recycling and safe disposal, visit 
www.blackberry.com/recycling. The recycling and trade-up program is only available in certain areas.
Add
accounts
to
your
new
device
After you transfer data from your previous device, you can add your social networking accounts to your 
new 
BlackBerry 10 device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings.
3.Tap Accounts.
4.Tap Facebook, Twitter, LinkedIn, or Evernote.
5.Enter your account information.
6.If necessary, change any sync settings.
7.Tap Done. If necessary, tap Authorize.
Setup and basicsUser Guide34 
						

							Deleting
the
data
on
your
BlackBerry
device
After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your 
previous 
BlackBerry device. A security wipe is designed to permanently delete your data so it canht be 
recovered. This includes email accounts, downloaded apps, media files, documents, browser 
bookmarks, and settings.
When the security wipe is complete, your device turns off automatically. To turn on your device, press 
the Power/Lock key.
Wipe
the
data
on
devices
running
BlackBerry
7
or
later
1.On the home screen of your previous device, click the Options app.
2.Click Security > Security
Wipe.
3.Select all of the items that you want to delete.
4.Type blackbHrry.
5.Tap Wipe
Data.
Wipe
the
data
on
devices
running
BlackBerry
10
OS
1.On your previous device, swipe down from the top of the screen.
2.Tap  Settings.
3.Tap Security
and
Privacy > Security
Wipe.
4.Type blackbHrry.
5.Tap Delete
Data.
If youhre planning to give away or recycle your device, remember to also remove your SIM card and 
media card.
Download
your
apps
from
BlackBerry
World
You can reinstall apps and games that you buy as many times as you need to on the same BlackBerry 
device, and on up to four additional devices, without having to pay for the items again.
1.On your new BlackBerry 10 device, tap the BlackBerry
World icon.
2.Enter your BlackBerry ID username and password.
3.Tap .
4.Tap My
World > My
Apps

Games.
5.Tap Available.
tTo reinstall one app or game, tap  next to the app or game that you want to install.
tTo reinstall multiple apps and games, at the bottom of the screen, tap  > . Tap the apps and 
games that you want to reinstall. Tap 
.
Setup and basicsUser Guide35 
						

							Troubleshooting:
Device
Switch
I
canht
switch
my
SIM
card
to
my
new
BlackBerry
10
device
Your BlackBerry device uses a micro SIM card. To get a micro SIM card for your new device, contact 
your service provider.
Some
of
the
data
from
my
previous
device
isnht
on
my
new
device
The type of device you transferred data from and the version of device software on your previous device 
determines what data can be transferred to your new device. For a list of the type of data that is 
transferred, visit 
www.blackberry.com/deviceswitch.
Try any of the following:
tCheck that your personal email accounts have been set up. Email accounts arenht transferred and 
need to be set up in the 
BlackBerry Hub on the device.
tCheck that your work email accounts have been set up. For a Microsoft Exchange ActiveSync email 
account on a 
BlackBerry Enterprise Server, contact your administrator for the information required to 
activate the account.
tLook for memos and tasks in the BlackBerry Remember app.
tTransfer apps by downloading them from the BlackBerry World storefront.
I
canht
transfer
items
using
my
media
card
Try any of the following:
tBack up items from your media card to another source, such as your BlackBerry device built-in 
media storage or your desktop computer. Format your media card or purchase a new media card. 
Save the items that you backed up to the media card and then try transferring the items again.
tUse BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, 
on your computer, visit 
www.blackberry.com/BlackBerryLink and select the Windows or Mac 
option.
BlackBerry
ID
A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you 
create a 
BlackBerry ID, you can use your email address and password to log in to any BlackBerry 
product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded 
from the 
BlackBerry World storefront and download the apps when you switch devices. You should sign 
in with the same 
BlackBerry ID on all of your BlackBerry devices.
If you previously created a BlackBerry ID, you must use it when you set up your new device instead of 
creating a new 
BlackBerry ID. You can log in to both a tablet and smartphone using the same 
BlackBerry ID.
Setup and basicsUser Guide36 
						

							Set
up
a
new
BlackBerry
ID
Tip:
Iths important to choose a password that you can remember. For your BlackBerry ID username, be 
sure to use an email address that you use frequently. Recovery details can be sent to the email address 
that you use as your 
BlackBerry ID username if you forget your BlackBerry ID password. The email 
address that you use as a 
BlackBerry ID username doesnht have to be associated with your BlackBerry 
device.
1.To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry
ID

screen, tap Create
New.
2.Complete the instructions on the screen.
Confirm
your
BlackBerry
ID
username
When you create a BlackBerry ID, you receive an email message that allows you to confirm the email 
address that you use as your 
BlackBerry ID. If you forget your BlackBerry ID password, you can reset it 
easily if you confirmed the email address that you use as your 
BlackBerry ID username.
If you didnht confirm the email address that you use as your BlackBerry ID username when you created 
your 
BlackBerry ID, you can receive a new confirmation email message.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
ID.
3.Tap Confirm. An email message is sent to the email address that you use as your BlackBerry ID.
4.Open the email message and follow the instructions on the screen.
Change
your
BlackBerry
ID
password
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
ID.
3.Tap Change
Password.
Change
your
BlackBerry
ID
information
You can change your username, screen name, first name, or last name.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
ID.
3.Tap .
Setup and basicsUser Guide37 
						

							Using
your
BlackBerry
ID
to
switch
devices
Using
your
BlackBerry
ID
on
a
new
device
When you switch to a new BlackBerry device, during setup, you will be prompted to enter your 
BlackBerry ID username and password. Iths important to use the same BlackBerry ID that you used on 
your previous device, since many of your apps and settings are associated with your 
BlackBerry ID.
For instance, when you use your existing BlackBerry ID on your new device, you can reinstall apps that 
you downloaded on your previous device from the 
BlackBerry World storefront, if a version of that app 
exists for your new device.
Find
your
BlackBerry
ID
on
your
old
device
If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, iths 
important to sign in using your existing 
BlackBerry ID, as many of your apps and settings are associated 
with it.
1.On the home screen of your old device, click Options.
2.Depending on your device, do one of the following:
tClick Third
Party
Applications > BlackBerry
ID.
tClick Device > BlackBerry
ID.
tClick BlackBerry
ID.
How
do
I
reset
my
lost
or
forgotten
BlackBerry
ID
password?
You can have the instructions about resetting your BlackBerry ID password sent to the email address 
that you use as your 
BlackBerry ID username. For security reasons, your BlackBerry ID password canht 
be reset for you.
Do one of the following:
tTo reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset
your

password
. Complete the instructions on the screen.
tTo reset your password on your BlackBerry device, when you are prompted to sign in with your 
BlackBerry ID, click Forgot
Password. Answer your security question and complete the instructions 
on the screen.
Once you have completed the steps above, you will receive a password reset email. If you complete the 
steps to reset your password on a computer, the password reset email can only be viewed on a 
computer and isnht delivered to your device. If you follow the steps to reset your password on your 
device, the password reset email will be delivered to your device. Complete the instructions in the email 
to reset your 
BlackBerry ID password.
Setup and basicsUser Guide38 
						

							Phone
and
voice
Phone
While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a 
conference call by making another call. You can also open the dial pad, make notes while on a call, and  move a call to 
BBM Video.
Phone
icons
Incoming
calls
IconDescriptionTo answer a call, touch and hold the circle and slide your finger to the left.To decline a call, touch and hold the circle and slide your finger to the right.Send a message with the Reply Now feature.Silence the ring tone.
During
a
call
IconDescriptionTurn on the speakerphoneMute a callTake notes during a callStart a conference callShow the dial padMerge calls to start a conference callPhone and voiceUser Guide39 
						

							IconDescriptionSplit a conference call into multiple callsMove a call to BBM Video
Making
and
receiving
calls
Make
a
call
1.In the Phone app, tap .
2.Dial a number.
3.Tap Call.
Tip:
To make a call on the home screen, type a contact name or phone number. Tap Call
 or 
Call
.
Call
a
recent
number
or
speed
dial
contact
1.In the Phone app, tap .
2.Tap a name, number, or speed dial contact.
Tip:
To send a text message to a recent number, beside the number, tap  > .
To call a contact from your keyboard speed dial list, on the home screen, press and hold the key that 
you associated with the contact.
Call
someone
from
your
contact
list
1.In the Phone app, tap .
2.Tap a contact.
3.If you have multiple phone numbers for a contact, tap the number that you want to call. For example, 
tap 
Home or Mobile.
Answer
or
decline
a
call
Do one of the following:
tTo answer a call, touch and hold the circle in the middle of the screen and slide your finger to the left. 
Release your finger when the circle covers 
.
tTo decline a call, touch and hold the circle in the middle of the screen and slide your finger to the 
right. Release your finger when the circle covers 
.
Use
Reply
Now
to
send
a
message
to
a
caller
You never have to excuse yourself from a meeting or conversation to answer the phone again. With the 
Reply Now feature, you can send a caller a brief message instead of answering an incoming call. By 
Phone and voiceUser Guide40