Blackberry Porsche Design P 9983 Smartphone 10 3 1 User Guide

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							Applications and featuresUser Guide262 
						

							Productivity
and
work
Switch
between
your
personal
space
and
work
space
When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch 
between your personal space and work space.
Tip:
To differentiate between your personal space and work space, you can set a different wallpaper for 
your personal space.
1.From the home screen, to switch between spaces, swipe down from the top of the screen. Tap 
Switch
to
Personal or Switch
to
Work.
2.From your personal space or work space, do any of the following:
tTo switch between your personal pictures and work pictures, in the Pictures app, tap . Tap 
Open
Personal
Pictures or Open
Work
Pictures.
tTo switch between your personal files and work files, in Adobe Reader, Documents To Go, or File 
Manager
, tap . Tap Personal
Space or Work
Space.
When you switch between personal files and work files, the app opens a second instance of the  application in the personal space or work space you are currently in.
About
BlackBerry
Balance
and
your
work
space
BlackBerry Balance technology helps address corporate security concerns without limiting personal use 
of your 
BlackBerry device.  If your administrator turns on BlackBerry Balance, the device data, apps, and 
network access are separated so that you have a work space and a personal space. The separate 
spaces help you avoid activities such as accidentally copying work data into a personal app, or 
displaying confidential work data during a 
BBM Video chat. If your administrator turns on BlackBerry 
Balance
, your adminstrator can also specify security policies that turn on and turn off features on your 
device. For information about the security policies set on your device, contact your administrator.
By default, your device uses the personal space. You can it use for activities such as taking pictures, 
downloading videos, playing games online, saving files to a media card, and posting on social 
networking websites.
In your work space, you can access your work email, contacts, and calendar, create work documents, 
and browse to corporate intranet sites. Your work space can include a separate version of 
BlackBerry 
World
 that contains the applications you are allowed to download and use at work. If your work space is 
protected with a password, you must unlock your work space to access your work data.
You can access both personal data and work data from certain places, such as Search. 
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							Lock
your
work
space
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal 
activity, you can lock your work space and continue to access personal files, personal apps, and 
personal data in the personal space on your device.
You might be able to use the same password for your work space password and your device password, 
depending on the rules set by your administrator.
1.If you donht have a work space password, to create one, on the home screen, swipe down from the 
top of the screen. Tap 
 Settings > BlackBerry
Balance. Turn on the Work
Password switch. Type 
a password. If you want to use the same password for your device password, turn on the 
Use
as
my

device
password
 switch.
2.On the home screen, swipe down from the top of the screen.
tTo immediately lock your work space, tap .
tTo automatically lock your work space after a set amount of time, tap  Settings > BlackBerry

Balance
. In the Lock
Work
Space
After drop-down list, select a time interval.
Take care to remember your work space password. If you forget your password, contact your 
administrator to have it reset. If you exceed the number of allowed attempts to enter your work space 
password, your work space and all of its contents are deleted.
Change
your
work
space
password
You might be able to use the same password for your work space password and your BlackBerry device 
password, depending on the rules set by your administrator.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
Balance. Do one of the following:
tTo change your work space password, tap Change
Password. Type your work space password. 
Type a new password.
tTo unlock your work space and your device using the same password, turn on the Use
as
my

device
password
 switch. Type your device password. Type your work space password.
tTo set the maximum number of times you can type you work space password incorrectly, in the 
Password
Attempt
Limit drop-down list, select a number.
Take care to remember your work space password. If you forget your password, contact your 
administrator to have it reset. If you exceed the number of allowed attempts to enter your work space 
password, your work space and all of its contents are deleted.
Delete
your
work
space
If you no longer want to associate your device with your organizationhs network, you can remove only 
your work space. The apps and files stored in your personal space are left intact.
Productivity and workUser Guide264 
						

							CAUTION:
Deleting the work space will permanently erase all of the content and files stored within it, 
such as work files, messages, pictures, and videos. To add a work account back to your device, you will 
need to contact your adminstrator.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
Balance > .
3.Type blackberry.
Tip:
If you plan to give away or recycle your device, remember to delete all of the data on your device by 
performing a security wipe, and remove your SIM card and media card.
Does
my
device
have
BlackBerry
Balance?
BlackBerry Balance is available only on BlackBerry devices associated with an Enterprise Mobility 
Management solution from 
BlackBerry.
To confirm if your device uses BlackBerry Balance, do one of the following:
tOn the home screen, swipe down from the top of the screen. If you see Switch
to
Work or Switch
to

Personal
, BlackBerry Balance is installed.
tOn the home screen, swipe down from the top of the screen. Tap  Settings > About. In the 
Category drop-down list, scroll and look for Work
Space. If you donht see that, or you see Work

Space
Only
, your device isnht set up to use BlackBerry Balance.
How
do
I
set
up
BlackBerry
Balance?
Your administrator must set up BlackBerry Balance and associate your work account with an Enterprise 
Mobility Management (EMM) solution from 
BlackBerry. After your admin sets up BlackBerry Balance, a 
work space is automatically added to your 
BlackBerry device and you are prompted to finish the 
activation.
For more information about EMM solutions from BlackBerry, visit blackberry.com/business.html and 
help.blackberry.com.
What
content
is
in
my
work
space
and
my
personal
space?
If your administrator turns on BlackBerry Balance technology, your device data, apps, and network 
access are separated so that you have a work space and a personal space on your 
BlackBerry device.
Work apps that are open appear with the  icon on the home screen.
Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 
10 OS
 might be available in your work space, personal space, or both. The following table describes the 
default behavior for most 
BlackBerry 10 OS apps. The table doesnht describe the behavior of apps that 
you purchase from 
BlackBerry World or that your administrator sends to your device.
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							DescriptionApps
and
featuresThese apps and features are available only in your 
work space and they display work data.tBlackBerry Enterprise IM
tBlackBerry Work Drives
tBlackBerry World o Work
These apps and features are available only in your 
personal space and they display personal data.
You might have access to work contacts in the 
Phone, 
BBM, and text messaging apps, 
depending on the rules set by your administrator.
tAmazon Appstore
tBBM
tBlackBerry Protect
tBlackBerry Story Maker
tBlackBerry World
tBox
tCalculator
tClock
tCompass
tDropbox
tEvernote
tFacebook
tFoursquare
tGames
tLinkedIn
tMedia card
tMusic
tPhone
tSIM card
tSmart Tags
tText messaging (SMS and MMS)
tTwitter
tVideos
tVoice dialing
tWeather
tYouTube
These apps and features are available in your work 
space and personal space. Your work data and 
personal data are displayed together.tBlackBerry Assistant
tBlackBerry Blend
Productivity and workUser Guide266 
						

							DescriptionApps
and
featurestBlackBerry Hub
tBlackBerry Remember
tCalendar
tContacts
These apps and features are available in your work 
space and personal space. Depending on which 
space you open an app in, you can access either 
your work data or personal data. You can open 
two instances of these apps at the same time.
Depending on the rules set by your administrator, 
some apps might not appear in your work space.
tAdobe Reader
tBlackBerry Browser
tBlackBerry Maps
tCamera
tDocuments To Go
tFile Manager
tPictures
tVideo camera
Can
I
use
personal
apps
on
my
workhs
network?
If your administrator turns on BlackBerry Balance technology, depending on the rules set by your 
administrator, you or your administrator can allow work apps to access your organizationhs 
Wi-Fi or VPN 
network.
On the home screen, swipe down from the top of the screen. Tap  Settings > BlackBerry
Balance. If 
the 
Allow
Personal
Apps
to
Use
Work
Networks switch is on, you can use personal apps on your 
organizationhs network.
If personal apps arenht allowed to use your organizationhs networks and if a personal network isnht 
available, personal apps that need access to the Internet might not work.
Where
is
my
picture
that
I
just
took?
If your BlackBerry device uses BlackBerry Balance technology, you have a Camera app in your personal 
space and another in your work space. Pictures and videos taken using the camera in your personal  space are stored in your personal space. All of the files saved to your media card are also stored in your 
personal space. Pictures and videos taken using the Camera app in your work space are stored in your 
work space. Attachments, including picture and video files, saved from work email messages are 
accessible only in the work space.
For example, in BBM which is a personal app, to create a profile picture, you can use a picture taken 
using the camera in your personal space or a picture that you downloaded from an email message sent 
to a personal email account. You canht use a picture taken using the camera in your work space or a 
Productivity and workUser Guide267 
						

							picture that you downloaded from an email message sent to your work account. Personal apps canht 
access pictures and documents in your work space.
Note:
In your work space, if you tap the camera icon at the bottom of the screen , the Camera app 
from your personal space opens in your work space. To open your work space camera, tap the Camera 
app icon 
 on the home screen.
What
happens
to
my
device
data
if
I
leave
my
organization?
If your administrator turns on BlackBerry Balance technology, your administrator can delete your work 
data from the work space on your 
BlackBerry device and leave your personal data and applications 
intact in the personal space. If you store personal data within work apps, for example you add a 
personal contact to the Contacts app in your work space, that personal data is deleted from your device 
when your administrator deletes your work space.
Your administrator can delete all of your device data, including your personal content. This feature helps 
to secure your device if your device was lost or stolen.
Troubleshooting:
Work
space
and
BlackBerry
Balance
My
device
is
quarantined
If your BlackBerry device is quarantined, you receive a notification that you canht access your work 
space until you resolve the problem. When your device is quarantined, you canht access files or email 
messages on your organizationhs network from your device, but you can access files in your work space 
that are saved on your device. If your device is quarantined, your administrator might delete some or all 
the data on your device.
Note:
A device can be quarantined only if the work account on the device is associated with an 
Enterprise Mobility Management (EMM) solution from 
BlackBerry.
To remove your device from quarantine, try the following:
tIf services arenht correctly activated on the SIM card in your device, try using a different SIM card or 
changing your wireless service plan.
tIf your device is running a version the BlackBerry 10 OS that your organization doesnht support, 
contact your administrator to update to a supported version.
tIf the EMM solution from BlackBerry detects that the security of your device is compromised, contact 
your administrator for information about how to reinstall the 
BlackBerry 10 OS.
If you still canht unlock your work space, contact your administrator.
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							BlackBerry
Blend
You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your 
computer or tablet. When you use 
BlackBerry Blend, you can access your messages, files, events, and 
contacts on your computer or tablet the same way youhd use them on your device.
About
BlackBerry
Blend
You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your 
computer or tablet. When you use 
BlackBerry Blend, you can access your messages, files, and certain 
apps on your computer or tablet the same way youhd use them on your device. Discreet, on-screen 
notifications alert you to incoming messages, chats, and updates.
You can use BlackBerry Blend on a computer or tablet to:
tView and respond to some messages and chats from different accounts in the BlackBerry Hub.
tAccess your BBM chats, groups, and channels.
tAccess your text messages (SMS).
tView and update your calendar events and contacts.
tCopy and transfer files between your device and computer or tablet.
tOpen a browser with a secure connection to view private information from your organizationhs 
intranet, if your device is associated with a 
BlackBerry Enterprise Service 10.
For more information about using BlackBerry Blend on your computer or tablet, visit 
www.blackberry.com/blackberryblend.
Turn
on
mobile
network
access
for
BlackBerry
Blend
BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network , or a computer 
using a USB cable connection. To turn on the mobile network connection:
1.On your device, on the home screen, swipe down from the top of the screen.
2.Tap  Settings > Device
Connections.
3.Turn on the Use
Mobile
Network switch.
Using a mobile network connection might result in higher data charges.
Add
BlackBerry
Blend
to
Quick
Settings
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Quick
Settings.
3.Select the BlackBerry
Blend checkbox.
If you have many quick settings items, you can swipe right or left to see BlackBerry Blend.
Productivity and workUser Guide269 
						

							Disconnect
your
device
from
BlackBerry
Blend
If youhre away from your computer or tablet, and want to stop a BlackBerry Blend session, you can use 
your device to disconnect.
1.In the BlackBerry Blend app, touch and hold the computer or tablet that is connected to your device.
2.Tap Disconnect.
If you want to prevent BlackBerry Blend from connecting to your device without deleting the paired 
computer or tablet, turn off the switch next to the paired computer or tablet.
Delete
paired
computers
or
tablets
Computers and tablets that you paired with BlackBerry Blend appear in the BlackBerry Blend app on 
your device.
1.In the BlackBerry Blend app, touch and hold the paired computer or tablet.
2.Tap .
Remember
BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information 
that you want to remember. With the 
Remember app, you can sort your information as entries in folders 
or lists, categorize the entries with tags, record voice notes that are related to the entries, and add due 
dates to entries so that you donht forget to complete a task.
Collecting
and
organizing
tasks,
notes,
and
more
with
the
Remember
app
If youhre planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. 
As youhre browsing the Internet on your device, you can send trip-related websites to the folder. When 
you remember something you need to do before the trip, you can add a to-do item to the folder, and 
add a due date to the item so that you donht forget about it. Everything you need to remember about the 
trip is in one place.
The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you 
added a work email account to your device, your tasks, notes and flagged messages from your work 
account are kept in sync with the 
Remember app. If you added an Evernote account to your device, you 
can access your 
Evernote notebooks in the Remember app and sync your Remember folders to 
Evernote.
Adding
a
folder,
task
list,
or
an
entry
to
the
Remember
app
Create folders, task lists, or entries in the Remember app to help you stay organized. The more entries 
you add, the easier it is to track items on your to-do list.
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