ATT System 25 Reference Manual
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PARTS INFORMATION COMCODE PECDESCRIPTIONAPPARATUS CODE 527840102 2614-100AT&T STARLAN NETWORK Network Access Unit (NAU) 845412956 No PECCPU/MEM* Interconnect Cable 845416379 P/O 6250-031 Fans (2) P/O 62501 845416635 P/O 6250-031 Address Plug* P/O 62501 845875772 P/O 6250-031 SLAC Graphics* P/O 62525A Overlays (2)WP90677 L1 * Not Available. 7-15
REFERENCE DOCUMENTATION Basic Manuals Software Packages Integrated Solution Documents Descriptions of Basic Manuals8-1 8-1 8-2 8-2 -i-
REFERENCE DOCUMENTATION REFERENCE DOCUMENTATION System 25 is supported by a complete set of basic and supplementary documentation and optional software.This section provides a brief summary of the available material for Release 3 (R3). Basic Manuals l An Introduction to System 25 l R3 Administration Manual l R3 Implementation Manual l Installation and Maintenance Manual l R3 Reference Manual l R3 Terminal Operations Manual l User Guides Data Features User Guide Direct Trunk Attendant Console User Guide Multiline Terminal User Guide Single-Line Terminal User Guide Switched Loop Attendant Console User Guide l Remote Access Wallet Card 555-540-021 555-540-500 555-540-650 555-540-103 555-540-200 555-540-710 555-540-704 555-540-701 555-540-703 555-540-702 555-540-706 555-540-717 Software Packages To expand System 25’s communications and networking capabilities, AT&T offers the following optional software packages: l R3 Advanced Administration Software Package (MS-DOS) l R3 Advanced Administration Software Package (UNIX) l Call Management System (Includes next four documents) Call Management System Agent Card Call Management System Installation & Startup Guide Call Management System Planning Guide Call Management System System Manual l Communications Access Manager Software Package l STARLAN NETWORK ACCESS Software Package PEC 1203-030, Release 3 PEC 1203-031, Release 3 PEC 1207-030 PEC 1020-S91 PEC 1020-S90 8-1
REFERENCE DOCUMENTATION Integrated l Integrated l Integrated l Integrated l AT&T Call Solution Documents Solution User Guide 555-540-715 Solution Instructor’s Guide555-540-717 Solution Student Guide 555-540-718 Accounting System Reports Guide 775-413 Descriptions of Basic Manuals An Introduction to System 25 Provides a summary of System 25 features, services, and equipment in an attractive full- color format with many pictures.The emphasis is on how System 25 helps solve information management, productivity, and cost control problems. Administration Manual Provides the information necessary to initialize a system and to perform on-going system administration.Explains the operation of the System Administration Terminal, the Digital Tape Unit, and the commands that allow the System Administrator to make changes and additions. Implementation Manual Describes how to plan the operating configuration of the system. Explains how to determine customer needs and how to convert these needs into a system configuration plan. This plan is recorded on accompanying forms that are used in Manual to initialize the system. The Implementation packaged together in the Administration Records Binder Installation And Maintenance Manualconjunction with the Administration Manual and associated forms are Provides step-by-step procedures for installing System 25 and associated equipment and procedures for isolating and clearing customer affecting faults. Includes procedures for testing equipment and trunks and for making additions and changes to the system. 8-2
REFERENCE DOCUMENTATION Reference Manual The principal technical reference for users of System 25. It provides reference material for sales support, system configuration and operation and for the system technician. It contains a comprehensive description of the system, emphasizing features, components and overall capabilities and capacities. Terminal Operations Manual Designed to help the System Administrator better understand System 25 voice terminal and data terminal operation.This manual contains the operating procedures provided in the various User Guides and provides additional explanatory material as well. User Guides (700 Series) Contain step-by-step operating procedures for System 25 attendants and users of voice and data terminals. 8-3
GLOSSARY GLOSSARY This section provides explanations for acronyms and definitions of terms used in this manual. ADU: (Asynchronous Data Unit) ARS: (Automatic Route Selection) ASCII: (American Standard Code for Information Exchange) Administer To access and change the parameters associated with the services or features of the system. Analog Data Endpoint Data endpoints with customer provided built-in or stand-alone modems. They do not require the use of data modules (asynchronous data units) and are addressed similar to any voice terminal by PDC. These end-points connect to tip/ring type circuit pack ports. Analog Voice Terminals Voice terminals served by a single-line tip and ring circuit (2500 series and 7101A voice terminals or industry standard Dual Tone Multifrequency equivalent). Appearance See Call Appearance. Asynchronous Data Transmission A scheme for transmitting data where each character is preceded by a start bit and followed by a stop bit, thus permitting data elements to occur at irregular intervals. This type transmission is advantageous when transmission is not regular (characters typed at a keyboard). Asynchronous Data Unit (ADU) A data communications equipment (DCE) type device between RS-232C equipment and the digital switch via Pack (TN-726). that allows direct connection ports on the Data Line Circuit 9-1
GLOSSARY Attendant The operator of the attendant console. Attendant Console l Direct Trunk or Switched Loop Attendant Console: An electronic call- handling position with pushbutton control. Used by attendants to answer and place calls and to manage and monitor some system operations. l Direct Extension Selector Console: Provides the attendant with a visual indication of the active or idle status of extension numbers assigned in the system. Also allows the attendant to extend calls to system users by operation of appropriate Hundreds Group Select buttons and associated Direct Extension Selection (DXS) buttons. Auxiliary Equipment l Dictation Equipment l Delay Announcement Devices l External Alerting Devices (external alerts) l Music-On-Hold Equipment l Paging Equipment Auxiliary Trunk A trunk circuit used to connect auxiliary equipment to the switch, for example, music or dictation equipment. B8ZS (Bipolar 8 Zero Suppression) Bipolar 8 Zero Suppression (B8ZS) line coding format monitors the transmit bit stream for a string of eight zeros. It uses a bipolar violation scheme to meet the ones-density requirement.B8ZS is required for transmitting unrestricted digital data. BLF: (Busy Lamp Field) BPS: (Bits Per Second) Bit (Binary Digit) One unit of information in binary notation (having two possible states or values, zero or one). 9-2
GLOSSARY Bridge (Bridging) The sharing of the same extension or line by two or more voice terminals. Buffer A circuit or component that isolates one electrical circuit from another. Typically, a buffer holds data from one circuit or process until another circuit or process is ready to accept the data. Bus A multi-conductor electrical path used to transfer information over a common connection from any of several sources to any of several destinations. Bus, Time Division Multiplex See Time Division Multiplex Bus. CAM: (Communications Access Manager) CAS: (Call Accounting System) CMS: (Call Management System) CCS (Hundred Call Seconds) A traffic-measuring unit that expresses the load of one or more traffic-handling devices. A device used for 1 hour without interruption generates 36 CCS which equals 1 erlang (see Erlang). Call Appearance, Voice Terminal A button (for example, System Access, Bridged Access, Loop, DSS, Flex DSS, or Auto Intercom) used to place outgoing calls, receive incoming calls, or hold calls. Two LEDs next to the button show the status of the call appearance or status of the call. Central Office (CO) The location housing telephone switching equipment that provides local telephone service and access to toll facilities for long-distance calling. Central Office Exchanges The first three digits of a 7-digit public network telephone number. These codes are numbered from 200 through 999 and are sometimes referred to as NNXs. 9-3
GLOSSARY Central Office Trunk A telecommunications channel that provides access from the system to the public network through the local central office. Channel A communications path for transmitting voice and data. Class of Service (COS) Parameters used to define voice terminal, data, Remote Access, and trunk port capabilities and restrictions. Common Channel Signaling Common channel signaling is an out-of-band signaling format intended to be a substitute for conventional robbed bit signaling in DS1 level signals. Common Control Switching Arrangement (CCSA) A private telecommunications network using dedicated trunks and a shared switching center for interconnecting company locations. Confirmation Tone Three short bursts of tone followed by silence; indicates that the feature activated, deactivated, or canceled has been accepted. Console See Attendant Console. Coverage Call A call that is redirected from the called party’s personal dial code to an alternate answering position when certain criteria are met. Coverage Path The order in which calls are redirected to alternate answering positions. Coverage Point The attendant positions (as a group), Direct Group Call (DGC) group, Coverage Receiver Group, or a voice terminal extension designated as an alternate answering position in a coverage path. 9-4
GLOSSARY Covering User The person at an alternate answering position who answers a redirected call (the coverage receiver). D4 Framing D4 is the most prevalent framing format found in the T1 environment and is supported by the D4 series channel banks. DACS: (Digital Access and Cross-Connect) DCE: (Data Communications Equipment) DDC: (Data Dial Code) DDD: (Direct Distance Dialing) DID: (Direct Inward Dialing) DGC: (Direct Group Calling) DMI-BOS (Digital Multiplexed Interface-Bit Oriented Signaling) See Common Channel Signaling. DSn Generally, Digital Signal (DS) level n refers to the logical organization or division of the bandwidth available on T carriers. DS0 is a single 64 kbps channel. Twenty-four DS0 channels combine to form a DS1 channel. Four DS1 channels combine to form a DS2 channel. Twenty-eight DS1 channels combine to form a DS3 channel. DTAC: (Direct Trunk Attendant Console) DTE: (Data Terminal Equipment) DTU: (Digital Tape Unit) DTMF: (Dual Tone Multifrequency) DXS: (Direct Extension Selector) Data Channel A communications path between two points used to transmit digital signals. Data Communications Equipment (DCE) Refers to a specific RS-232C interface connector configuration. DCE devices are designed to interface directly (pin-for-pin) to Data Terminal Equipment (DTE). The transmit and receive pins are reversed from that of a DTE interface. A modem is an example of a DCE device. November 1995 9-5