ATT System 25 Reference Manual
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Display Considerations The Display feature provides valuable call information with a minimum of effort on the part of the voice terminal user. Interactions The following features interact with Display Capabilities. Attendant Console, Direct Trunk: Display capabilities are not supported for this type of console. Bridging of System Access Buttons:All stations sharing a bridged appearance—that is, the principal station and the bridging station(s)—and having ringing enabled for the appearance will receive standard call information display on incoming calls. After one station answers the call, the bridging station continues to display the call information until the user receives or places another call, the original call ends, or the other station invokes Exclusion. A bridged appearance user with delayed ringing does not receive incoming call information until ringing starts. Any station having a bridged appearance can examine the active call information for the appearance by using the Inspect feature, unless Exclusion has been invoked. If a user at a principal station or a bridging station places a call on a bridged button, outgoing call information is displayed only at the calling station. Other stations sharing the appearance can use the Inspect feature to display the call information. A user having a bridged appearance can bridge onto a call being originated at a bridged station. In general, the bridging station receives the same call display as the bridged station, but only after dialing has been completed.Conference information is generated and displayed at bridged and bridging stations. When a user attempts to either bridge onto or Inspect a call, where Exclusion has been invoked by another active party on this call, the screen display shows EXCLUDED. Callback Queuing: If a user with Automatic Incoming Call ID is off-hook when a callback attempt is made, the display will not flash the callback call’s information. However, this information is accessible via the Inspection feature. Call Waiting: If a display station has Automatic Incoming Call Identification active, call waiting tone is accompanied by an incoming call message flashed on the screen. The user cannot Inspect the message again, because all buttons are busy with other calls. When the user answers a waiting call, the display updates to standard incoming call format. Conference: When a queued call is added to a conference, the associated displays are modified in only one respect; the Q symbol appears as the first character of the queued call display. When the queued facility becomes available and the call is made, “Q” is removed. 2-169
FEATURES AND SERVICES When a nondisplay station originates a trunk call, then conferences the call with an inside display station and drops off the display shows the trunk name only, not the originally-dialed digits. Message Waiting Indications:When a display set user dials #90 (or #91) followed by an extension number to light (or extinguish) a Message LED at some station, the dialed digits are displayed. A confirmation of Message LED activation or deactivation is not displayed. Remote Access:Since remote access calls are all incoming trunk calls, the display at the receiving station has the standard“reception of outside calls” format. The receiving station has no special indication that this is a remote access call. A display set user who bridges onto a Personal Line Appearance where a remote access call is active will have the display updated for conference status. Administration Requirements To implement the Display feature, the following administration items are required. l Assign display voice terminals. l Assign LOCAL, SCROLL, and INSPECT buttons on the non-SLAC sets. l Assign DIRECTORY, CALL, and NEXT buttons to all display sets, including SLACs. l For each nonattendant display station: 1. Is this a display station? (yes or no; default = no; change to “yes”). 2. Enable Automatic Incoming Call Identification? (yes or no; default = no). If this feature is desired, and Step 1 was set to “yes,” no action is necessary; if not desired, set to “no.” l Set up the system’s integrated directory, giving a Display ID for PDCs, DDCs, DGC groups, DID trunk group, other trunks, and attendant (PDC 0). Hardware Requirements To have display capability, a station must be equipped with a Model Voice Terminal or a Model 7317H01A Multiline Voice Terminal (BIS-34D).7305H04C Multiline 2-170
Distinctive Ringing Distinctive Ringing Description This feature allows users to distinguish between different types of incoming calls. The system provides the following types of ringing: l A repeated two-burst tone indicates an outside call or a call extended by the attendant. The two-burst tone pattern is: 0.4 seconds on, 0.2 seconds off, 0.6 seconds on, and 4.0 seconds off. l A repeated one-burst pattern indicates a call from an internal user. The tone is one second on and three seconds off for multiline voice terminals, and 1.2 seconds on and 4 seconds off for single-line voice terminals. l A “abbreviated alerting” signal (also called single-ring reminder) indicates to the off- hook user of a multiline voice terminal that a new call is coming into another call appearance button. This type of call rings just once, but the associated status LED continues to flash after the abbreviated alerting stops. The user may place the current call on hold and answer the incoming call if desired. l A single short beep at a voice terminal equipped with the Hands-Free Answer feature indicates that an incoming inside call has been answered by the terminal. Depending on the status of the terminal’s HFAI controls, the user can talk with the caller without lifting the handset. l Priority ringing is a repeated pattern of two short rings followed by one long ring. It indicates (1) that a data terminal has used the Third-Party Call Setup feature to originate a voice call from the voice terminal where this ringing is heard, or (2) that a queued-for facility is now available and the user can go off hook for the call to be completed. Considerations Distinctive Ringing enables a user to handle each call in an appropriate Abbreviated alerting notifies the busy called party of an incoming call distraction of continued ringing. Distinctive ringing is not available at Extended Stations; all incoming standard one-burst ringing, repeated. Interactions The following feature Coverage: Covering receiving coverage.interacts with Distinctive Ringing. stations receive distinctive ringing,depending onmanner. without the annoying calls are signaled by the origin of the call 2-171
FEATURES AND SERVICES End-To-End Signaling Description This feature allows multiline voice terminals to send touch-tone (DTMF) signals over the DDD network and allows single-line and multiline users to send touch-tones over dial pulse trunks. The 7300H series voice terminals do not generate touch-tones when a dial pad button is pressed. The End-to-End Signaling feature provides for the conversion of signals generated by these terminals to touch-tones. Dialed numbers from multiline voice terminals are toned out for a default duration of 60 ms followed by 60 ms of silence (administrable). Dialed numbers to single-line voice ports are toned out for a default duration of 60 ms followed by 60 ms of silence (administrable). When using dial pulse trunks, End-to-End signaling is invoked by dialing “#” after the last digit of the called number or waiting for about 10 seconds after dialing the last digit (see the Interdigit Timeouts feature description).All subsequent dial pad button presses generate touch-tones on the outside line. Considerations End-to-End Signaling permits stations to access network services that require touch-tone signals. Interactions The following features interact with End-To-End Signaling. Command Mode And Data Terminal Dialing: occasionally it is necessary to send additional tones to the remote endpoint after a data connection has been established. A mark character“$” is embedded in the dialing sequence to indicate to call processing that additional tones must be sent prior to insertion of a conversion resource (pooled modem) into the connection. The mark character “$” is used to indicate that all the following digits are for end-to-end signaling. This character is used to mark the boundary between the digits dialed to reach the distant endpoint and the digits used by the distant endpoint after it answers. Repertory Dialing:Repertory Dialing can be programmed on the 7300H series voice terminals. End-to-End Signaling works properly with this feature. Speed Dialing: #8 must be stored to start End-to-End Signaling Virtual Facilities: #8 must be stored to start End-to-End Signaling. 2-172
Exclusion Exclusion Description This feature allows multiline voice terminal users to keep other users with appearances of the same Personal Line from listening in on or interrupting their calls. It can also be used in a Principal Station/Bridging Station arrangement by either party to exclude other inside stations from a private call.Exclusion allows users to exclude the attendant and other stations from an existing or held call, or to drop other System 25 users from a call. The EXCLUSION button status and I-use LEDs are lighted steadily when the feature is invoked. When an excluded call is placed on hold, the EXCLUSION button’s I-use LED goes dark and the status LED winks with the LED of the held line. Exclusion can be applied to only one call at a time. Once Exclusion is invoked on a call it will remain active until the user either presses the button a second time or disconnects the call. Considerations Exclusion allows the sharing of a Personal Line or a bridged System Access (SA) appearance by several users while retaining privacy for each one. Pressing the EXCLUSION button at any time during a call, regardless of how the call was originated, drops all other inside stations and tones.An inside party can be included on a private call by pressing EXCLUSION first and then adding the inside party. Interactions The following features interact with Exclusion. Automatic Intercom:Any attempt to activate Exclusion while active on an Automatic Intercom call will drop the other party. Bridging of System Access Buttons:If a principal or bridging station presses the EXCLUSION button during a call, all other internal stations on the call will be dropped. In addition, Exclusion will prevent any other internal station from bridging onto the call. Callback Queuing: Pressing the EXCLUSION button does not drop a queued call. The EXCLUSION button’s status LED tracks the status LED of the associated call button. For example, on a callback attempt, the EXCLUSION LED will also change from winking to flashing. If the EXCLUSION button is tracking a conference on hold, it will stay winking with the rest of the conference. When the callback attempt is answered, the EXCLUSION LED lights steadily to track all the conference buttons. Conference: When Exclusion is invoked, all other inside parties will be dropped. If a private conference including inside parties is desired, the user should activate Exclusion first and then set up the conference. 2-173
FEATURES AND SERVICES Coverage: If a coverage receiver invokes Exclusion after answering a coverage call, all other terminals (including the attendant and the covered station) are excluded. The covered user cannot enter the call until Exclusion is pressed a second time by the covering user. Display: When a display station attempts to enter a personal line or bridged appearance that has the Exclusion feature in effect, EXCLUDED is displayed. Hold: A call can be placed on hold after Exclusion is invoked. The I-use LED will go dark; the status LED of the line appearance button and the Exclusion button will wink. Administration Requirements Voice Terminal Port: l Assign EXCLUSION button. 2-174
Expert Mode Expert Mode Description Expert Mode is an enhancement to the Command Mode feature that provides an alternative method of performing the full range of Command Mode functions. By eliminating the display of menus and allowing multiple commands to be entered on a single line, Expert Mode lends itself to computer-driven instructions.Individual users who are very familiar with Command Mode operations may also find it useful. When Expert Mode is activated, a system administrable prompt is displayed that can consist of up to nine characters (the quote character and RETURN are not allowed). Command: is the system default prompt.As with dialing in Command Mode, the ASCII characters backspace (BS or CTRL-H) or underscore (_) may be used to cancel a previously entered character. When in Expert Mode, each line must be terminated with a keyboard RETURN. Users of Expert Mode must follow the exact tree structure of Command Mode (both up and down the menu tree) as shown in Figure 2-62. However, instead of moving one level at a time, Expert Mode allows the user to move up or down several menu levels at once. This can be accomplished by entering, on a single command line, the capitalized letters that define the sequence of menu selections desired.For example, to change data port panty from the tree’s entry level, the user types OCPE and presses RETURN. This requests that parity be set to “even”,but does NOT enable the change. To enable this change (see Figure 2-62), the user must now type XE and press RETURN. Activating Expert Mode A user can move back and forth between Command Mode and Expert Mode by typing “!” (exclamation mark). For ports on a Data Line circuit pack (Data Line Card, DLC), either Command Mode or Expert Mode is presented at the start of a new session, depending upon the port’s setting at the termination of the previous session. Thus, if a data session ends in Expert Mode, the next session will begin in Expert Mode. However, calls from an AT&T STARLAN NETWORK to System 25 will always begin a new session in Command Mode. An alternative command, “>”,can be used to guarantee entry into Expert Mode. Conversely, guaranteed entry into Command Mode can be accomplished with the command “>!” followed by RETURN.These commands are especially useful for computer-driven DLC endpoints that might otherwise have difficulty detecting whether a new session had been started in Expert Mode or Command Mode. Making a Data Call To make a data call from the entry level (see Figure 2-62), the user enters “D” following the system prompt and then the data endpoint number. For example: Command: D9,5553822 “Command:” on the above line is the default system prompt while in Expert Mode. The user enters all data following the prompt. 2-175
FEATURES AND SERVICES If the user enters “D” and then a RETURN, the system will prompt for the data endpoint number as follows: Command: D DIAL: The user must then enter the digits required to complete the call. Activating the Third-Party Call Setup Feature The following provides an abbreviated method of using the Third-Party Call Setup feature while in the Expert Mode. A complete description of this feature is provided later in this manual. To activate the Third-Party Call Setup feature and place a call, the user enters numbers using the following format: Command: V{Destination} F {Source} The V on the above command line provides access to from the Command Mode entry level menu.The balance of the dialed number is composed of destination and source numbers, as described in the Third-Party Call Setup feature description. User Changeable Options Refer to the User Changeable Options feature (discussed later) for a detailed description of the feature. The menus selected in the following discussion are shown in Figure 2-62. To view the current Options Table (starting at the Command Mode entry level), the user simply enters “OV” following the system prompt, as follows: Command: OV To change the current Options Table (starting at the entry level), the user enters “OC” as follows: Command: OC Entering “OC” places the user at the Change Options level. At this point the user may change options by entering the appropriate letter to indicate the required option (S for Speed, P for Parity, M for Mismatch, etc.) followed by the desired setting(s). Only one Option is allowed per line. If more than one setting is selected for an Option that can only accept one setting, call processing recognizes only the last entry. 2-176
Expert Mode Examples: Command: S +1200 -300 +4800Add 1200 and 4800 baud to the available speeds, remove 300 baud Command: PEChange Parity to Even Command: MYChange Mismatch to Yes If the user enters an invalid Option or setting, the system responds with INVALID OPTION and the entry is ignored. Once all changes have been entered, the user enters XE to enable the options. Considerations Expert Mode is primarily for use by computer-driven endpoints that can store command sequences for automated use. However, a user experienced in accessing Command Mode menus may find Expert Mode to be a faster alternative when operating at slower speeds, since the time required to display each menu and to input separate commands is essentially deleted. interactions The following feature interacts with Expert Mode. Command Mode: Refer to the Command Mode feature description for a detailed description of Command Mode and of the various menu items. Administration Requirements The data port associated with a data terminal can be administered to allow the user to change options when in Command or Expert Mode. Otherwise, the user may view the current options but not change them. The default prompt for Expert Mode (Command:) maybe changed via system administration. November 19952-177
Features and Services Extended Stations Description Allows single-line voice terminals to be located at distances from 2000 to 17,500 feet from the systems cabinets. Extended stations have the same feature capability as other voice terminals. These stations count as an outside party on conference calls. Transmit and receive levels are increased at extended stations for conferencing. Considerations A single-line voice terminal must be administered as an extended station before this feature is activated. Extended stations will always receive standard (that is, single) ring for calls; System 25 will not send distinctive ringing. Interactions The following feature interacts with Extended Stations. Conference: An Extended Station counts as one of the two outside parties allowed on conference calls. Administration Requirements Single-Line Voice Terminal Port l Assign port on Analog Line (TN742 or TN746) CP. l Make This An Extended Station (yes or no; default = no). Hardware Requirements The extended Station must be a single-line voice terminal. It requires a port on a TN742 Analog Line CP. 2-178November 1995