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ATT System 25 Reference Manual

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    							Figure 2-52.
    Figure 2-53.
    Figure 2-54.
    Figure 2-55.
    Figure 2-56.
    Figure 2-57.
    Figure 2-58.
    Figure 2-59.
    Figure 2-60.
    Figure 2-61.
    Figure 2-62.
    Table 2-A.
    Table 2-B.
    Table 2-C.
    Table 2-D.
    Table 2-E.
    Table 2-F.
    Table 2-G.
    Table 2-H.
    Table 2-I.
    Table 2-J.
    Table 2-K.
    Table 2-L.SMDR Output Equipment—On-Premises Direct Connections
    (Greater Than 50 Feet From System Cabinet or Not Sharing
    Same AC Outlet)                                                                         
    SMDR Output Equipment—On-Premises Switched Connections    
    SMDR Output Equipment—Off-Premises Direct Connections     
    SMDR Output Equipment—Off-Premises Switched Connections   
    Model 703 System Administration Terminal           
    SAT On-Premises Direct Connections (Sharing Same AC Outlet)    
    SAT On-Premises Direct Connections (Greater Than 50 Feet
    From System Cabinet or Not Sharing Same AC Outlet)       
    SAT On-premises Switched Connections                                 
    SAT Off-Premises Direct Connections                              
    SAT Off-Premises Switched Connections                         
    Command Mode Menu Tree                                           
    Tables
    System Features                                                                                                               
    Station Features                                                           
    Network Features                                                       
    Data Features 
    Attendant Features 
    Bridged Ringing Options 
    Partial List of Permissible Data Port (TN726) Options
    Typical Option Profiles for Data Port Endpoints 
    Call Progress Messages for Data Terminal Dialing 
    Special Descriptors 
    LED Indications 
    User Changeable Options 
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    -viii- 
    						
    							FEATURES AND SERVICES
    FEATURES AND SERVICES
    Introduction
    This section describes the System Features, Station Features, Network Features, Data
    Features, and Attendant Features of AT&T System 25. It also covers certain services that
    support and implement the features; included in this category are the digital tape unit, the
    dial plan, system administration, and system maintenance. A general discussion of data
    topics is also provided.
    The feature descriptions are arranged in alphabetical order, regardless of the feature group
    to which they belong.Information for each feature is presented under one or more of the
    following five subheadings:Description,
    Considerations, Interactions, Administration
    Requirements, and Hardware Requirements.Headings that are not applicable are omitted.
    l Description
    Defines the feature, describes what it does for the user, and how it is used.
    l Considerations
    Discusses the applications and benefits of the feature, followed by feature
    parameters and factors to be considered when the feature is used.
    l Interactions
    Lists and briefly describes other features that can affect the feature being described.
    Interacting features are those that:
    — Depend on each other—One of the features must be provided if the other
    one is.
    — Cannot coexist—One of the features cannot be provided if the other one is.
    — Affect each other—The operation of one feature modifies, or is modified by,
    the operation of the other.
    — Enhance each other—The features, in combination, provide improved service
    to the user.
    l Administration Requirements
    States whether or not administration is required and lists items requiring
    administration.
    l Hardware Requirements
    Lists any additional hardware needed to use the feature.
    2-1 
    						
    							FEATURES AND SERVICES
    Symbols Used in Illustrations
    Many feature descriptions in this section contain illustrations of equipment and connections.
    In the connection figures, modular jacks are shown as triangles; 25-pair cable connectors are
    indicated by shaded blocks.Unterminated wiring that requires cutdown or other termination
    does not have symbol designations.The 103A Connecting Block is a typical modular wall
    jack that provides cutdown connections for building (station) wiring.
    Feature Tables
    Tables 2-A through 2-E list all the features of System 25. Each feature is specified as
    Standard or Optional.
    Standard features are built into the system. They are always provided but may require
    administration to make them operational.Standard features are identified in the feature
    tables by the letter S.
    Optional features require both administration and additional equipment. Music-On-Hold is an
    example. Optional features are identified by the letter O.
    Bracketed words in the tables are the standard labels of the associated feature buttons.
    These labels are also used in the feature descriptions.
    2-2 
    						
    							FEATURES AND SERVICES
    System Features
    System features (Table 2-A) are those that affect the entire operation of the system.
    Table 2-A.
    System Features
    FEATURE NAMEFEATURE
    TYPE
    Call Accounting System (CAS)O
    Call Management System (CMS)O
    Dial PlanS
    Dictation System AccessO
    Digital Tape UnitO
    Direct Group CallingS
    Direct Group Calling Delay AnnouncementO
    End-to-End SignalingS
    Extended StationsO
    External AlertsO
    Integrated SolutionO
    Intercept Treatment With Reorder ToneS
    Interdigit TimeoutsS
    Music-On-HoldO
    Night Service (Directed and TAAS)S/O*
    Night Service Delay AnnouncementsO
    Out-Of-Building StationsO
    Paging System AccessO
    Personal Dial CodesS
    Pooled Facility-Dial AccessS
    Power Failure TransferO
    Remote Administration InterfaceO
    Remote Initialization and Maintenance Services (RIMS)S
    Station Message Detail Recording (SMDR)O
    System AdministrationO
    System MaintenanceS
    Touch-Tone and Dial Pulse ServiceS
    Voice Message SystemO
    * S/O - Standard for Directed, Optional for TAAS Night Service.
    2-3 
    						
    							FEATURES AND SERVICES
    Station Features
    The many Station Features (Table 2-B) available allow individual user needs to be met. As
    these needs change, assigned features can also be changed. Station Features provide many
    important services that help save time and make calling more convenient.
    Table 2-B. Station Features
    FEATURE NAMESINGLE-LINE
    MULTILINE TERMINALFEATUREATL CORDLESS
    TERMINAL
    BUTTON LABELTYPETELEPHONE
    Account Code Entry, Forced (FACE)XXSXAccount Code Entry, OptionalX[ACCT ENTRY]SXAutomatic Intercom[AUTO ICOM]SXBridging of System Access ButtonsXS
    Busy-to-idle ReminderXSCallback QueuingXXSCalling RestrictionsXX
    SXCall AccountabilityXX
    SX
    Call Progress TonesXXSCall WaitingX
    X
    SXConferenceX[CONFERENCE]SConference DropX[DROP]S
    Coverage-GroupX[COVER-GRP]SXCoverage-IndividualX[COVER-IND]SXDial Access to Message Waiting IndicationsXDirect Station Selection (DSS)XS[DSS] or [FLEX DSS]S
    Directory[DIRECTORY]ODisplay[SCROLL]ODistinctive RingingXXExclusionS[EXCLUSION]S
    FollowingXXSForwardingX
    X
    XSXHands-Free-Answer On Intercom (HFAI)[AUTO ANS]OHeadset Adapter AdjunctXXO
    HoldX[HOLD]SXInspection[INSPECT]OLast Number Dialed[LAST # DIALED]SXLeave Word Calling (LWC)X[LEAVE WORD]OX
    Line SelectionXLine Status And I-Use IndicationsSX
    XSXLocal Display[LOCAL]OManual Signaling[SIGNAL]S
    Messaging ServicesXXSParkXXSXPersonal Lines[PERS LINE]SXPickupXXSXPooled Facility-Button Access[FACILITY]SX
    2-4 
    						
    							FEATURES AND SERVICES
    Table 2-B.
    Station Features (Contd)
    FEATURE NAMESINGLE-LINEMULTILINE TERMINALFEATUREATL CORDLESSTERMINALBUTTON LABELTYPETELEPHONE
    ProgramXXSXRecallXXSRepertory Dialing[REP DIAL]SX
    Send All Calls[SEND ALL CALLS]SX
    Speaker (Spokesman Service)[SPEAKER]SSpeakerphone AdjunctXX
    Speed DialingOXXSX
    Station HuntinqXS
    Station-To-Station Message Waiting[MSG WAITSXTestXSX
    TransferX[TRANSFER]SX
    Trunk-To-Trunk TransferXXSX
    Network Features
    This group of features (Table 2-C) supports communications with the public network and with
    other locations in the private network of which System 25 can be a part.
    Table 2-C.Network Features
    FEATURE NAMEFEATURE
    TYPE
    Automatic Route SelectionS
    DS1 Facility InterfaceO
    Direct Inward DialingO
    Off-Premises StationsO
    Remote AccessS
    Tandem TrunkingO
    Tie TrunksO
    Trunk GroupsS
    Virtual FacilitiesS
    2-5 
    						
    							FEATURES AND SERVICES
    Data Features
    Data Features (Table 2-D) support the switched data services of the system. Data services
    provide switched connections between analog and digital data endpoints.
    Table 2-D.
    Data Features
    FEATURE NAMEMULTILINE TERMINALFEATURE
    BUTTON LABELTYPE
    Command Mode
    Communications Access Manager
    Data Call Setup
    Data Terminal Dialing
    Expert Mode
    Modem Pooling
    AT&T STARLAN NETWORK Access
    Third-Party Call Setup
    Transfer to Data
    User Changeable Options
    [DATA]
    S
    O
    S
    S
    S
    O
    O
    S
    S
    S
    2-6 
    						
    							FEATURES AND SERVICES
    Attendant Features
    Attendant Features (Table 2-E) are available to the attendant using the Direct Trunk
    Attendant Console (DTAC) or the Switched Loop Attendant Console (SLAC) and the optional
    Direct Extension Selector Console. In addition, most multiline voice terminal station features
    are available to the attendant.
    Table 2-E.
    Attendant Features
    FEATURE NAME
    CONSOLE BUTTONFEATURE
    LABELTYPE
    Attendant Call Extending
    Attendant Camp-On
    Attendant Cancel
    Attendant Console, Direct Trunk
    Attendant Console, Switched Loop
    Attendant Direct Extension Selection
    Attendant Forced Release (SLAC only)
    Attendant Join (SLAC only)
    Attendant Message Waiting (DTAC)
    Attendant Message Waiting (SLAC)
    Attendant Position Busy
    Attendant Release
    Attendant Return-Coverage-on-Busy
    Attendant Return-Coverage-on-Don’t-Answer
    Attendant Source/Destination (SLAC only)
    Attendant Splitting One-Way Automatic
    Attendant System Alarm Indication
    Message Center-Like Operation (SLAC only)
    Night Service[START]S
    S
    [CANCEL]S
    O
    O
    O
    [FORCED RELEASE]S
    [JOIN]S
    [ATT MSG]S
    [ATTENDANT
    MESSAGE WAITING]
    S
    [POS BUSY]S
    [RELEASE]S
    [RTN-BUSY]*S
    [RTN-DA]*S
    [SOURCE], [DEST]S
    S
    [ALARM]S
    S
    [NIGHT]S
    * This button is assigned on the DTAC only.
    2-7 
    						
    							FEATURES AND SERVICES
    Account Code Entry, Forced
    Description
    This feature forces selected station users to enter account codes before dialing certain calls
    out of System 25.Users at stations that have Forced Account Code Entry (FACE) are
    required to enter account codes either for all outgoing calls or for just “dial 0 or 1” toll calls.
    The code entries appear in the ACCOUNT field of the SMDR records.
    To place a FACE-restricted call, the user must dial the Account Code Entry access code V 0
    followed by an account code before dialing the rest of the call. The account code entry is
    terminated when the number of digits entered equals the number administered for system
    account codes or when # is entered.The user hears second dial tone after the code is
    entered and can then dial the necessary access codes and other numbers to reach the
    destination.
    If the user makes an error while entering the account code, the procedure can be corrected
    by dialing V 0 followed by the correct account code.
    The user receives reorder tone when an account code is required on a call but not entered.
    Considerations
    FACE ensures that specified outgoing calls include information (project, client, department,
    etc.) to be used for accounting and billing purposes.
    The voice terminal user cannot use the Account Code Entry feature button for forced entry.
    This button is used with the Optional Account Code Entry feature only.
    An account code entry cannot be forced for the following types of calls:
    l Personal Line calls
    l Direct Facility Access calls
    l Remote Access
    l Calls to 911 and the three ARS-administered emergency numbers, when using ARS.
    FACE requirements apply to calls using these facilities and features:
    l Repertory Dialing
    l Personal/System Speed Dialing
    l ARS (nonemergency) and pooled facility access codes
    l Trunk calls using Conference or Transfer
    2-8 
    						
    							Account Code Entry, Forced
    The system does not check the validity of account codes. It checks only for the proper
    number of digits or the code terminator #.
    Calls that do not require FACE can still be assigned an account code, as in previous releases
    of System 25.Refer to the “Account Code Entry, Optional” feature description in this
    manual for the procedures.
    Interactions
    The following features interact with Forced Account Code Entry.
    Bridging of System Access Buttons:Calls made from Bridged Access (BA) buttons on a
    bridging station follow the FACE restrictions of the bridging station, not of the associated
    principal station.
    Call Accountability: The account code entry may be made before or after the Call
    Accountability entry. Dial tone is returned to the user after either entry.
    Callback Queuing: An account code entered before queuing is saved for SMDR.
    Conference: Calls can be conference in both directions between a FACE-restricted station
    and a non-FACE station.
    Display: When a user activates the Forced Account Code Entry feature by dialing V 0, the
    system displays the prompt ACCT?. As the user enters the account code, the digits are
    displayed to the right of the prompt.If the number of digits exceeds 9, the system
    automatically scrolls to Screen 2; the continuation character “-” and the remaining digits
    appear on Screen 2.
    The prompt and digits remain displayed until one of the following occurs:
    — The user enters either “#” or the administered number of code digits.
    — The user restarts the Account Code Entry feature by dialing V 0 to correct an
    erroneous entry.
    — The system time-out for Account Code Entry is reached.
    — The user selects another button that overwrites the display.
    Forwarding: Stations with FACE administered for all calls cannot forward calls to any
    outside numbers. Stations with FACE administered for “dial 0 or 1” calls can forward calls
    to any outside number except for “dial 0 or 1” numbers.
    Intercept Treatment with Reorder Tone:The user receives reorder tone when an account
    code is required on a call but is not entered.
    Last Number Dialed: The access code V 0 and the account code are not stored by this
    feature.
    2-9 
    						
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