ATT System 25 Reference Manual
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Figure 2-52. Figure 2-53. Figure 2-54. Figure 2-55. Figure 2-56. Figure 2-57. Figure 2-58. Figure 2-59. Figure 2-60. Figure 2-61. Figure 2-62. Table 2-A. Table 2-B. Table 2-C. Table 2-D. Table 2-E. Table 2-F. Table 2-G. Table 2-H. Table 2-I. Table 2-J. Table 2-K. Table 2-L.SMDR Output Equipment—On-Premises Direct Connections (Greater Than 50 Feet From System Cabinet or Not Sharing Same AC Outlet) SMDR Output Equipment—On-Premises Switched Connections SMDR Output Equipment—Off-Premises Direct Connections SMDR Output Equipment—Off-Premises Switched Connections Model 703 System Administration Terminal SAT On-Premises Direct Connections (Sharing Same AC Outlet) SAT On-Premises Direct Connections (Greater Than 50 Feet From System Cabinet or Not Sharing Same AC Outlet) SAT On-premises Switched Connections SAT Off-Premises Direct Connections SAT Off-Premises Switched Connections Command Mode Menu Tree Tables System Features Station Features Network Features Data Features Attendant Features Bridged Ringing Options Partial List of Permissible Data Port (TN726) Options Typical Option Profiles for Data Port Endpoints Call Progress Messages for Data Terminal Dialing Special Descriptors LED Indications User Changeable Options 2-313 2-314 2-315 2-316 2-322 2-323 2-324 2-325 2-326 2-327 2-351 2-3 2-4 2-5 2-6 2-7 2-68 2-99 2-100 2-137 2-163 2-218 2-350 -viii-
FEATURES AND SERVICES FEATURES AND SERVICES Introduction This section describes the System Features, Station Features, Network Features, Data Features, and Attendant Features of AT&T System 25. It also covers certain services that support and implement the features; included in this category are the digital tape unit, the dial plan, system administration, and system maintenance. A general discussion of data topics is also provided. The feature descriptions are arranged in alphabetical order, regardless of the feature group to which they belong.Information for each feature is presented under one or more of the following five subheadings:Description, Considerations, Interactions, Administration Requirements, and Hardware Requirements.Headings that are not applicable are omitted. l Description Defines the feature, describes what it does for the user, and how it is used. l Considerations Discusses the applications and benefits of the feature, followed by feature parameters and factors to be considered when the feature is used. l Interactions Lists and briefly describes other features that can affect the feature being described. Interacting features are those that: — Depend on each other—One of the features must be provided if the other one is. — Cannot coexist—One of the features cannot be provided if the other one is. — Affect each other—The operation of one feature modifies, or is modified by, the operation of the other. — Enhance each other—The features, in combination, provide improved service to the user. l Administration Requirements States whether or not administration is required and lists items requiring administration. l Hardware Requirements Lists any additional hardware needed to use the feature. 2-1
FEATURES AND SERVICES Symbols Used in Illustrations Many feature descriptions in this section contain illustrations of equipment and connections. In the connection figures, modular jacks are shown as triangles; 25-pair cable connectors are indicated by shaded blocks.Unterminated wiring that requires cutdown or other termination does not have symbol designations.The 103A Connecting Block is a typical modular wall jack that provides cutdown connections for building (station) wiring. Feature Tables Tables 2-A through 2-E list all the features of System 25. Each feature is specified as Standard or Optional. Standard features are built into the system. They are always provided but may require administration to make them operational.Standard features are identified in the feature tables by the letter S. Optional features require both administration and additional equipment. Music-On-Hold is an example. Optional features are identified by the letter O. Bracketed words in the tables are the standard labels of the associated feature buttons. These labels are also used in the feature descriptions. 2-2
FEATURES AND SERVICES System Features System features (Table 2-A) are those that affect the entire operation of the system. Table 2-A. System Features FEATURE NAMEFEATURE TYPE Call Accounting System (CAS)O Call Management System (CMS)O Dial PlanS Dictation System AccessO Digital Tape UnitO Direct Group CallingS Direct Group Calling Delay AnnouncementO End-to-End SignalingS Extended StationsO External AlertsO Integrated SolutionO Intercept Treatment With Reorder ToneS Interdigit TimeoutsS Music-On-HoldO Night Service (Directed and TAAS)S/O* Night Service Delay AnnouncementsO Out-Of-Building StationsO Paging System AccessO Personal Dial CodesS Pooled Facility-Dial AccessS Power Failure TransferO Remote Administration InterfaceO Remote Initialization and Maintenance Services (RIMS)S Station Message Detail Recording (SMDR)O System AdministrationO System MaintenanceS Touch-Tone and Dial Pulse ServiceS Voice Message SystemO * S/O - Standard for Directed, Optional for TAAS Night Service. 2-3
FEATURES AND SERVICES Station Features The many Station Features (Table 2-B) available allow individual user needs to be met. As these needs change, assigned features can also be changed. Station Features provide many important services that help save time and make calling more convenient. Table 2-B. Station Features FEATURE NAMESINGLE-LINE MULTILINE TERMINALFEATUREATL CORDLESS TERMINAL BUTTON LABELTYPETELEPHONE Account Code Entry, Forced (FACE)XXSXAccount Code Entry, OptionalX[ACCT ENTRY]SXAutomatic Intercom[AUTO ICOM]SXBridging of System Access ButtonsXS Busy-to-idle ReminderXSCallback QueuingXXSCalling RestrictionsXX SXCall AccountabilityXX SX Call Progress TonesXXSCall WaitingX X SXConferenceX[CONFERENCE]SConference DropX[DROP]S Coverage-GroupX[COVER-GRP]SXCoverage-IndividualX[COVER-IND]SXDial Access to Message Waiting IndicationsXDirect Station Selection (DSS)XS[DSS] or [FLEX DSS]S Directory[DIRECTORY]ODisplay[SCROLL]ODistinctive RingingXXExclusionS[EXCLUSION]S FollowingXXSForwardingX X XSXHands-Free-Answer On Intercom (HFAI)[AUTO ANS]OHeadset Adapter AdjunctXXO HoldX[HOLD]SXInspection[INSPECT]OLast Number Dialed[LAST # DIALED]SXLeave Word Calling (LWC)X[LEAVE WORD]OX Line SelectionXLine Status And I-Use IndicationsSX XSXLocal Display[LOCAL]OManual Signaling[SIGNAL]S Messaging ServicesXXSParkXXSXPersonal Lines[PERS LINE]SXPickupXXSXPooled Facility-Button Access[FACILITY]SX 2-4
FEATURES AND SERVICES Table 2-B. Station Features (Contd) FEATURE NAMESINGLE-LINEMULTILINE TERMINALFEATUREATL CORDLESSTERMINALBUTTON LABELTYPETELEPHONE ProgramXXSXRecallXXSRepertory Dialing[REP DIAL]SX Send All Calls[SEND ALL CALLS]SX Speaker (Spokesman Service)[SPEAKER]SSpeakerphone AdjunctXX Speed DialingOXXSX Station HuntinqXS Station-To-Station Message Waiting[MSG WAITSXTestXSX TransferX[TRANSFER]SX Trunk-To-Trunk TransferXXSX Network Features This group of features (Table 2-C) supports communications with the public network and with other locations in the private network of which System 25 can be a part. Table 2-C.Network Features FEATURE NAMEFEATURE TYPE Automatic Route SelectionS DS1 Facility InterfaceO Direct Inward DialingO Off-Premises StationsO Remote AccessS Tandem TrunkingO Tie TrunksO Trunk GroupsS Virtual FacilitiesS 2-5
FEATURES AND SERVICES Data Features Data Features (Table 2-D) support the switched data services of the system. Data services provide switched connections between analog and digital data endpoints. Table 2-D. Data Features FEATURE NAMEMULTILINE TERMINALFEATURE BUTTON LABELTYPE Command Mode Communications Access Manager Data Call Setup Data Terminal Dialing Expert Mode Modem Pooling AT&T STARLAN NETWORK Access Third-Party Call Setup Transfer to Data User Changeable Options [DATA] S O S S S O O S S S 2-6
FEATURES AND SERVICES Attendant Features Attendant Features (Table 2-E) are available to the attendant using the Direct Trunk Attendant Console (DTAC) or the Switched Loop Attendant Console (SLAC) and the optional Direct Extension Selector Console. In addition, most multiline voice terminal station features are available to the attendant. Table 2-E. Attendant Features FEATURE NAME CONSOLE BUTTONFEATURE LABELTYPE Attendant Call Extending Attendant Camp-On Attendant Cancel Attendant Console, Direct Trunk Attendant Console, Switched Loop Attendant Direct Extension Selection Attendant Forced Release (SLAC only) Attendant Join (SLAC only) Attendant Message Waiting (DTAC) Attendant Message Waiting (SLAC) Attendant Position Busy Attendant Release Attendant Return-Coverage-on-Busy Attendant Return-Coverage-on-Don’t-Answer Attendant Source/Destination (SLAC only) Attendant Splitting One-Way Automatic Attendant System Alarm Indication Message Center-Like Operation (SLAC only) Night Service[START]S S [CANCEL]S O O O [FORCED RELEASE]S [JOIN]S [ATT MSG]S [ATTENDANT MESSAGE WAITING] S [POS BUSY]S [RELEASE]S [RTN-BUSY]*S [RTN-DA]*S [SOURCE], [DEST]S S [ALARM]S S [NIGHT]S * This button is assigned on the DTAC only. 2-7
FEATURES AND SERVICES Account Code Entry, Forced Description This feature forces selected station users to enter account codes before dialing certain calls out of System 25.Users at stations that have Forced Account Code Entry (FACE) are required to enter account codes either for all outgoing calls or for just “dial 0 or 1” toll calls. The code entries appear in the ACCOUNT field of the SMDR records. To place a FACE-restricted call, the user must dial the Account Code Entry access code V 0 followed by an account code before dialing the rest of the call. The account code entry is terminated when the number of digits entered equals the number administered for system account codes or when # is entered.The user hears second dial tone after the code is entered and can then dial the necessary access codes and other numbers to reach the destination. If the user makes an error while entering the account code, the procedure can be corrected by dialing V 0 followed by the correct account code. The user receives reorder tone when an account code is required on a call but not entered. Considerations FACE ensures that specified outgoing calls include information (project, client, department, etc.) to be used for accounting and billing purposes. The voice terminal user cannot use the Account Code Entry feature button for forced entry. This button is used with the Optional Account Code Entry feature only. An account code entry cannot be forced for the following types of calls: l Personal Line calls l Direct Facility Access calls l Remote Access l Calls to 911 and the three ARS-administered emergency numbers, when using ARS. FACE requirements apply to calls using these facilities and features: l Repertory Dialing l Personal/System Speed Dialing l ARS (nonemergency) and pooled facility access codes l Trunk calls using Conference or Transfer 2-8
Account Code Entry, Forced The system does not check the validity of account codes. It checks only for the proper number of digits or the code terminator #. Calls that do not require FACE can still be assigned an account code, as in previous releases of System 25.Refer to the “Account Code Entry, Optional” feature description in this manual for the procedures. Interactions The following features interact with Forced Account Code Entry. Bridging of System Access Buttons:Calls made from Bridged Access (BA) buttons on a bridging station follow the FACE restrictions of the bridging station, not of the associated principal station. Call Accountability: The account code entry may be made before or after the Call Accountability entry. Dial tone is returned to the user after either entry. Callback Queuing: An account code entered before queuing is saved for SMDR. Conference: Calls can be conference in both directions between a FACE-restricted station and a non-FACE station. Display: When a user activates the Forced Account Code Entry feature by dialing V 0, the system displays the prompt ACCT?. As the user enters the account code, the digits are displayed to the right of the prompt.If the number of digits exceeds 9, the system automatically scrolls to Screen 2; the continuation character “-” and the remaining digits appear on Screen 2. The prompt and digits remain displayed until one of the following occurs: — The user enters either “#” or the administered number of code digits. — The user restarts the Account Code Entry feature by dialing V 0 to correct an erroneous entry. — The system time-out for Account Code Entry is reached. — The user selects another button that overwrites the display. Forwarding: Stations with FACE administered for all calls cannot forward calls to any outside numbers. Stations with FACE administered for “dial 0 or 1” calls can forward calls to any outside number except for “dial 0 or 1” numbers. Intercept Treatment with Reorder Tone:The user receives reorder tone when an account code is required on a call but is not entered. Last Number Dialed: The access code V 0 and the account code are not stored by this feature. 2-9