ATT System 25 Reference Manual
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AT&T 555-540-200 Issue 1, September 1989 AT&T System 25 Release 3, V 3 Reference Manual
TO ORDER COPIES OF THIS MANUAL (INCLUDES ADDENDUM) Call: AT&T Customer Information Center on 1-800-432-6600 In Canada Call 1-800-255-1242 Write: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219-1385 TO COMMENT ON THIS ADDENDUM Call: The AT&T Document Development Organization Hot Line: 1-800-334-0404 In North Carolina Call (919) 727-6681 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for errors. Changes or corrections to the information in this document may be incorporated into future reissues. Published by The AT&T Documentation Development OrganizationCopyright© 1991 AT&T All Rights Reserved Printed in U.S.A.
FCC NOTIFICATION AND REPAIR INFORMATION AT&T SYSTEM 25 This telephone equipment is registered with the Federal Communications Commission (FCC) in accordance with Part 68 of its Rules. In compliance with the Rules, be advised of the following: MEANS OF CONNECTION Connection of this telephone equipment to the nationwide telecommunications network shall be through a standard network interface USOC RJ21X jack. Connection to private line network channels requires USOC RJ2GX jack for tie lines or USOC RJ21X jack for off-premises station lines. Connection to T1 facilities requires USOC RJ48X jack. These can be ordered from your telephone company. NOTIFICATION TO THE TELEPHONE COMPANY If the system is to be connected to off-premises stations (OPSs), you must notify the telephone company of the OPS class of service, OL13C, and the service order code, 9.0F. For R3 systems, the analog service code is 9.0Y and the digital service order code is 6.0Y. Upon the request of the telephone company, inform them of the following: — The Public Switched Network “lines” and the Private “lines” to which you will connect the telephone equipment. — The telephone equipment’s “registration number” and “ringer equivalence number” (REN) from the label on the equipment. — For private line connections, provide the facility interface code, TL31M for tie lines. You must also specify the service order code, 9.0F or 9.0Y for R3 systems. — For digital connections with D4 Framing Format provide the Facility Interface Code 04DU9- B or for digital connections with Extended Framing Format the interface code is 04DU9-C. You must also specify the service order code, 6.0Y. — The quantities and USOC numbers of the jacks required. — For each jack, provide the sequence in which lines are to be connected; the type lines and the facility interface code and the ringer equivalence number by position, when applicable. This telephone equipment should not be used on coin telephone lines. Connection to party line service is subject to state tariffs. November 1995
REPAIR INSTRUCTIONS If you experience trouble with this telephone equipment, contact the AT&T National Service Center on 1-800-628-8888. The Telephone Company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that this equipment is not malfunctioning. RIGHTS OF THE TELEPHONE COMPANY If your telephone equipment causes harm to the telephone network, the Telephone Company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. HEARING AID COMPATIBILITY The voice terminals described in this manual are compatible with inductively coupled hearing aids as prescribed by the FCC. FCC INFORMATION FCC REGISTRATION INFORMATION Registration NumberAS593M-71565-MF-E Ringer Equivalence0.5A Network InterfaceRJ21X, RJ2GX or RJ48X PRIVATE LINE SERVICE Service Order Code l Analog9.0F l Analog (R3)9.0Y l Digital (R3)6.0Y Facility Interface Code l Tie LinesTL31M l Off-Premises StationsOL13C l Digital D4 Framing04DU9-B l Digital ESF04DU9-C November 1995
FCC WARNING STATEMENT Federal Communications Commission (FCC) Rules require that you be notified of the following: l This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. l It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. l Operation of this equipment in a residential area is likely to cause interference in which case the user at his or her own expense will be required to take whatever measures may be required to correct the interference. SECURITY OF YOUR SYSTEM—PREVENTING TOLL FRAUD As a customer of a new telephone system, you should be aware that there exists an increasing problem of telephone toll fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it. Some individuals use electronic devices to prevent or falsify records of these calls. Others charge calls to someone else’s number by illegally using lost or stolen calling cards, billing incorrect parties, clipping on to someone else’s line, and breaking into someone else’s telephone equipment physically or electronically.In certain instances, unauthorized individuals make connections to the telephone network through the use of remote access features. The Remote Access feature of your system, if you chose to utilize it, permits off-premises callers to access the system from a remote telephone by using an 800 number or a 7- or 10- digit telephone number. The system returns an acknowledgement signaling the user to key in his or her authorization code, which is selected and administered by the system manager. After the authorization code is accepted, the system returns dial tone to the user. If you do not program specific egress restrictions, the user will be able to place any call normally dialed from a telephone associated with the system. Such an off-premises network call is originated at, and will be billed from, the system location, The Remote Access feature, as designed, helps the customer, through proper administration, to minimize the ability of unauthorized persons to gain access to the network. Most commonly, phone numbers and codes are compromised when overheard in a public location, through theft of a wallet or purse containing access information, or through carelessness (writing codes on a piece of paper and improperly discarding it). Additionally, hackers may use a computer to “dial” an access code and then publish the information to other hackers. Enormous charges can be run up quickly. It is the customer’s responsibility to take the appropriate steps to properly implement the features, evaluate and administer the various restriction levels, protect access codes, and distribute access codes only to individuals who have been fully advised of the sensitive nature of the access information.
Common carriers are required by law to collect their tariffed charges. While these charges are fraudulent charges made by persons with criminal intent, applicable tariffs state that the customer of record is responsible for payment of all long-distance or other network charges. AT&T cannot be responsible for such charges and will not make any allowance or give any credit for charges that result from unauthorized access. To minimize the risk of unauthorized access to your communications system: l l l l l l l l lUse a nonpublished Remote Access number. Assign authorization codes randomly to users on a “need-to-have” basis, keeping a log of ALL authorized users and assigning one code per person. Use random sequence authorization codes, which are less likely to be broken. Deactivate all unassigned codes promptly. Ensure that Remote Access users are aware of their responsibility to keep the telephone numbers and any authorization codes secure. When possible, restrict the off-network capability of off-premises callers, via use of Call Restrictions and Disallowed List capabilities. When possible, block out-of-hours calling. Frequently monitor system call detail reports for quicker detection of any unauthorized or abnormal calling patterns. Limit Remote Call Forward to persons on a “need-to-know” basis. DANGER The AT&T System 25 cabinets are not user serviceable. Some voltages inside the cabinets are hazardous. This equipment is to be serviced only by qualified technicians.
CONTENTS CONTENTS Section 1—Overview Section 2—Features and Services Section 3—Functional Description Section 4—Hardware Description Section 5—Technical Specifications Section 6—Environmental Requirements Section 7—Parts Information Section 8—Reference Documentation Section 9—Glossary Section 10—Index
OVERVIEW Introduction Organization System 25 Description Call Handling Capabilities Safety Business Communications Needs Incoming Business Communications Outgoing Business Communications Internal Call Movement Data Communications Growth & Rearrangement Conclusions 1-1 1-1 1-1 1-4 1-4 1-5 1-5 1-7 1-9 1-10 1-13 1-14 -i-
OVERVIEW OVERVIEW Introduction This reference manual provides general technical information on AT&T System 25 (System 25). It includes a description of the system, its hardware and software, features and services, environmental requirements, and technical specifications. This manual is intended to serve as an overall technical reference for System 25. This manual is released specifically to cover Release 3 (R3) of System 25. It does not contain information that applies only to the earlier releases of System 25. In System 25 documentation, the terms “voice terminal,” “voice stations,” and “telephones” are used to describe the same piece of equipment. In addition the term “multiline voice terminal”includes the“ATL Cordless Telephone,” unless the reference is specifically restricted to corded multiline voice terminals only. The System 25 documentation also uses the terms “Personal Dial Code (PDC),” “extension,”or “extension number” interchangeably. Organization This manual is divided into 10 sections. The remaining sections are as follows: l SECTION 2—FEATURES AND SERVICES l SECTION 3—FUNCTIONAL DESCRIPTION l SECTION 4—HARDWARE DESCRIPTION l SECTION 5—TECHNICAL SPECIFICATIONS l SECTION 6—ENVIRONMENTAL REQUIREMENTS l SECTION 7—PARTS INFORMATION l SECTION 8—REFERENCE DOCUMENTATION l SECTION 9—GLOSSARY l SECTION 10—INDEX. System 25 Description System 25 is an advanced digital switching system that integrates voice and data communications. (See block diagram in Figure 1-1.) It not only provides the features of a state-of-the-art Private Branch Exchange (PBX), but goes a step further by allowing data to be switched point-to-point without first being converted to analog format. This capability can 1-1