ATT Merlin Classic Mail Issue 1 System Reference Guide

							Table 4C. Message
Storage Capacities
CLASSIC MAILHARD DISKMESSAGE STORAGE
SYSTEM
SIZE/ SOFTWARECAPACITY
COM-CODE
40704192085 MB/1.5 SW6.5 Hours ( 4-port system)
40704191285 MB/1.5 SW3 Hours ( 2-port system)
407162866170 MB/1.6 SW13 Hours ( 4-port system)
407162916170 MB/1.6 SW6.5 Hours ( 2–port system)
Maximizing Telephone System Performance
If you have unused (vacant) outside line jacks on your Merlin Control Unit, you can
use them to maximize the overall performance of your telephone system. Consider
using these vacant jacks as access lines to the CLASSIC MAIL system. Access lines are
the lines you use to retrieve your messages from the CLASSIC MAIL system.
The benefit of this option is that you can retrieve messages from a Merlin telephone
without using any of your actual outside lines. This eliminates the possibility that
incoming callers would get a busy signal if they call when all your outside lines are
in use retrieving messages.
An example of this installation is shown in Figure 4D. Note that in this example, the
incoming lines do not connect directly to the CLASSIC MAIL system; instead, two
vacant outside line jacks are used to connect the CLASSIC MAIL system to your
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							Control Unit, thus eliminating the need to use real outside lines to gain access to the
CLASSIC MAIL system. You can use this option with either a two-port or four-port
installation.
Note: You should have at least two vacant outside line jacks on your Merlin Control Unit in order to follow
this procedure.
Telephone
Company’s
Central
Office
Merlin
Control
Unit
CLASSIC MAIIL
Vacant
Outside
Line
Jacks
To install the CLASSIC MAIL system so that it utilizes vacant outside line jacks,
follow the instructions in Chapter 3, until you reach the section, “Interposing the
CLASSIC MAIL system between your Outside Lines and Control Unit.”
Figure 4D. Utilizing vacant
outside line jacks
Chapter 4: Additional Installation Options41 
						

							Skip the instructions in that section. Instead, perform the alternative procedure that
follows:
To install the CLASSIC MAIL system with vacant outside line jacks:
1.
2.
3.
4.
5.
The CLASSIC MAIL system comes with two or four interposed line cables. Plug the
first interposed line cable into one of the vacant outside line jacks on your Merlin
Control Unit. See Figure 3D, or if you have a Merlin Plus Control Unit, Figure 3E.
Plug the other end of this cable into the interposed line 1 jack of the CLASSIC MAIL
system.
Install the remaining interposed line cables into the remaining interposed line jacks
as required.
On your Installation Data Form, record, as CLASSIC MAIL system access lines, the
line designators (C,D, and so forth) of the Control Unit outside line jacks now
connected to the interposed line jacks.
Proceed to Chapter 3, “Connecting Telephone Emulation Lines”.
Message Waiting Lights
The CLASSIC MAIL system is designed to notify you whenever you have messages.
The CLASSIC MAIL system will notify you by calling you at your intercom number,
at an outside number (or pager), and by turning on a message waiting light.
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC Mail System 
						

							If you want to be notified of messages with a message waiting light, you have two
options:
l A CLASSIC MAIL System Message Light Panel. (See Figure 4E)
l The message light that is included on all Merlin telephones except
five-button models. (See Figure 4F)
The CLASSIC MAIL System Message Light Panel
The CLASSIC MAIL System Message Light Panel is an optional accessory that displays
the new message status of up to eighteen mailboxes. The panel consists of eighteen
lights; each light is associated with a mailbox. If a mailbox contains a new message,
the associated light will be on. The CLASSIC MAIL System Message Light Panel
cannot be used to display the new message status of guest mailboxes. (See Chapter
5 for a description of guest mailboxes.)
Figure 4E: Message Light
Panel
Chapter 4: Additional Installation Options43 
						

							Figure 4F Telephone
Message Lights
To install the CLASSIC MAIL System Message Light Panel, follow the instructions
included in the CLASSIC MAIL System Message Light Panel Kit.
Using the Message Waiting Light on Your Telephone
The CLASSIC MAIL system works with your Merlin Control Unit to turn on your
telephone’s message light whenever you have a message.
To use this feature, you must have the Merlin Send Message feature installed in your
Control Unit. If you have a Merlin system 206, 410 or 820 Control Unit, you need
a Feature Package 2 cartridge installed to make the Send Message feature work. See
your Installation Data Form in Appendix A to determine if you have this feature
installed. The Send Message feature is installed in all versions of the Merlin Plus
Control Unit.
If you have the Send Message feature installed in your Control Unit, and you want
the CLASSIC MAIL system to control your telephone’s message light, follow the next
procedure.
Message
LightMessage
LightMessage
Light
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							To Control Your Telephone’s Message Light:
1. During the Chapter 3 installation step, Connecting the Telephone Emulation Lines,
install the first telephone emulation cable between voice terminal jack 10 (or Jack 0
on a Merlin 206) of your Merlin Control Unit and the CLASSIC MAIL system’s
telephone emulation jack 1. See Figure 4G.
Telephone
Company’s
Central
OfficeCLASSIC MAILMerlinControlUnit
TelephoneVoice
EmulationTerminal
Jack #1Jack #10
Figure 4G: Installing the
CLASSIC MAIL system when
using Message lights
If a voice terminal cable is already installed in Voice terminal jack 10 (or 0), you must
remove this cable and reinstall it in any vacant voice terminal jack. If you have
previously completed the Chapter 3 procedure Initializing the CLASSIC MAIL
System, complete steps 2 and 3 as well. Otherwise return to Chapter 3 and begin
the installation procedure Installing the Power Supply.
Chapter 4: Additional Installation Options45 
						

							2
3Reset the Line Configuration. See Chapter 9.
Perform Test 6. This test requires that you be familiar with the CLASSIC MAIL
system procedures for leaving and listening to messages. Refer to the CLASSIC
MAIL System Mailbox User Guide.
Note: Most Merlin systems are installed with the attendant’s or operator’s telephone cabled to voice
terminal jack 10 (or 0). Moving the voice terminal cable from jack 10 will essentially assign a new intercom
number to your attendants telephone. As a result, after moving this cable, you must reassign the CLASSIC
MAIL system attendant intercom number to match this new intercom number, otherwise the CLASSIC MAIL
system Transfer Caller to Operator feature will not work properly. See Chapter 7, Changing the Attendant s
Intercom Number, for instructions.
TEST 6
1. Delete all messages in the attendant’s mailbox.
2. Leave a message approximately ten seconds long in the attendant’s mailbox.
3. Verify that the message light on the attendant’s telephone turns on within 90 seconds. The
attendant must have a telephone message light for this test.
4. Delete the message.
5. Verify that the message light on the attendant’s telephone turns off within 90 seconds.
If this test fails, turn to Chapter 10, Troubleshooting.
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							Using CLASSIC MAIL System With WATS Lines, FX Lines, or 800 Numbers
If you have outside lines that are WATS lines, Foreign Exchange (FX) lines, or 800
numbers, do not connect these lines as access lines to the CLASSIC MAIL system. Due
to the special services that these lines often provide, they should not be used to gain
access to CLASSIC MAIL system messages. The CLASSIC MAIL system will still
answer incoming calls on these lines, even if they are not directly connected.
See the Chapter 9 sections,
“Blocking Lines For Off-Site Message Alert”, and “Setting
Line Configurations” for information regarding the use of these special line types
with your CLASSIC MAIL system.
Using the CLASSIC MAIL System With Centrex
If your outside lines are Centrex service lines, you can connect these lines directly
to the CLASSIC MAIL system. See Figure 1B. Use the installation instructions in
Chapter 3, “Interposing the CLASSIC MAIL System between your Outside Lines and
Control Unit,”substituting the Centrex lines for normal outside lines.
Using the CLASSIC MAIL System Behind a PBX
If your Merlin is installed behind a PBX telephone system, you can connect the
analog telephone lines from the PBX directly to the CLASSIC MAIL system.
Chapter 4: Additional Installation Options47 
						

							See Figure 4H. Use the installation instructions in Chapter 3, “Interposing the
CLASSIC MAIL System between your Outside Lines and Control Unit,” substituting
the PBX analog telephone lines for normal outside lines.
Figure 4H: Installing the
CLASSIC MAIL system behind
a PBX telephone system
Telephone
Companys
Central
OfficeMerlin
Control
Unit
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							Part 2:
CLASSIC MAIL
System
Administration