ATT Merlin Classic Mail Issue 1 System Reference Guide
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The Control Unit is a small, breadbox-sized piece of equipment that is located somewhere in your office building, normally in a closet, back room, attic, or some other out-of-the-way location. You will need to locate your Control Unit to install the CLASSIC MAIL system. Outside lines from the telephone company, and all of your telephones, plug into jacks (plugs) on your Control Unit. Outside lines plug into line jacks; telephones plug into voice terminal jacks. The CLASSIC MAIL system will plug into both of these types of jacks. Installing the CLASSIC MAIL System With Your Merlin System Installing the CLASSIC MAIL system is easy. You install the CLASSIC MAIL system in between your Merlin Control Unit and your incoming lines. You then plug the CLASSIC MAIL system into one or more vacant Control Unit voice terminal jacks. Figure 1B shows what your telephone system looks like with the CLASSIC MAIL system installed. Telephone Companys Central Office Figure 1B: A typical Merlin system with the CLASSIC Mail System installed ------ CLASSIC MAIL ------Merlin Control Unit CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System
Because the CLASSIC MAIL system has been designed to plug into unused voice terminal jacks, the electronic circuits in the CLASSIC MAIL system are recognized by the Control Unit as additional Merlin telephones. Figure 1B shows the CLASSIC MAIL system unit plugged into voice terminaljacks 16 and 17 of a Merlin Control Unit. The CLASSIC MAIL systems unique ability to emulate a Merlin telephone is referred to as a telephone emulation*. Telephone emulation gives the CLASSIC MAIL system the ability to answer and route incoming calls the same way a telephone operator does. For example, when someone calls your business, the telephone company’s equipment signals (rings) your Merlin Control Unit, which in turn rings an outside line button on your telephone. You hear the phone ring, see which line the call is on, and press the ringing line button to answer the call. If the call is not for you, you can transfer the caller to the desired party, or, if the desired party is not available, you can reconnect to the caller and take a message. Using telephone emulation, CLASSIC MAIL system repeats these exact same steps when answering calls and taking messages for your business. Telephone emulation gives the CLASSIC MAIL system the electronic ability to hear your telephones ring,see which outside line buttons are ringing, and press ringing buttons to answer calls. Because the CLASSIC MAIL system acts (later referred to as interposed) between your Merlin Control Unit and your outside telephone lines, you can call the CLASSIC MAIL system using the outside line buttons on your telephone. You call the CLASSIC MAIL system whenever you want to listen to your messages. * Patent Pending Chapter 1 Introduction11
Merlin Control Unit Compatibility There are many different models and versions of Merlin Control Units. The CLASSIC MAIL system is designed to work with the most common. These models are: lMerlin System 206, all versions lMerlin System 410, all versions lMerlin System 820, all versions lMerlin System Plus, all versions lMerlin System 1030, or 3070, withFeature Modules 1, 2, 4, or 5 Note: The CLASSIC MAIL system will not work with Merlin 1030/3070 Feature Module 3 Other models of Merlin Control Units may not work properly with the CLASSIC MAIL system. Non-Merlin Control Units will not work with the CLASSIC MAIL system. Notes: For the CLASSIC MAIL system to properly operate with a Merlin 1030/3070 Control Unit, you must install the CLASSIC MAIL System Control Unit Upgrade Kit. If you have a two-port CLASSIC MAIL system, you must expand it to four–port operation before installing a CLASSIC MAIL System Control Unit Upgrade Kit. Consult your CLASSIC MAIL system dealer for details. The CLASSIC MAIL system is designed to operate only with Merlins systems set to use tone (DTMF) signaling. The CLASSIC MAIL system will not work with Merlins systems set to use rotary signaling. CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System
Chapter 2: Getting Started Getting started requires that you gather some information about your Merlin Control Unit. Remove the Control Unit’s front cover, if it has one. Figure 2A shows the various types of Control Units. Completing the Installation Data Form Record your information on the Installation Data Form in Appendix A. If you are installing a CLASSIC MAIL system with a Merlin 1030/3070 Control Unit, skip the instructions that immediately follow. Instead, use the Installation Data Gathering instructions in the CLASSIC MAIL System Control Unit Upgrade Kit Installation Guide. The information you gather will determine if any of several installation options apply to your installation. If no options apply, follow the instructions in Chapter 3 for a standard installation. If any options do apply, the Installation Data Form will refer you to specific sections in Chapter 4,Additional Installation Options. Note: Do not attempt to install any of the options described in Chapter 4 until you have read the Instructions describing a standard installation in Chapter 3. To complete the form: 1. Determine the type of Merlin Control Unit you have. See Figure 2A. Record this information on the Installation Data Form. Chapter 2: Getting Started 13
CLASSIC MAIL System Reference Guide 2. 3. 4. 5. 6. If your Control Unit is a Merlin system 206, 410, or 820, determine the type of feature package it has. Feature packages are cartridges that plug into the opening on the upper right front side of the Control Unit. See Figure 2A. If your Control Unit has a cartridge installed, (some do not) and if this cartridge is labeled “Feature Package 2,” record this information on the Installation Data Form. See Appendix A. If your Control Unit is a Merlin Plus system, or has Feature Package 2 installed, see the Installation Data Form for recommended installation options. Determine the quantity and location of any vacant voice terminal jacks in your Control Unit. See Figure 2A. Voice terminal jacks are the numbered jacks on the front of the Control Unit. Depending on your Control Unit type, they are numbered 0–5, 10-19, or 10-29. Vacant jacks are the ones that do not have cables plugged in. Record the jack numbers of two vacant voice terminal jacks. You need at least two vacant voice terminal jacks to complete the standard CLASSIC MAIL system installation. If you have more than two vacant voice terminal jacks, see the Installation Data Form for recommended installation options. Determine the quantity and location of any vacant outside line jacks in your Control Unit. See Figure 2A. Outside line jacks are the lettered jacks on the front of the Control Unit. Depending on your Control Unit type, they will be lettered A-B, A-D, or A–H. Record the jack letters of any vacant outside line jacks. If you have more than two vacant outside line jacks, see the Installation Data Form for recommended installation options. Part 1: Installing the CLASSIC MAIL System
Voice Terminal JacksLine Jacks Cartridge Voice Terminal Jacks LineCartridge Jacks Merlin 206Merlin 1030/3070 Line Jacks Voice Terminal Jacks 820 Voice Terminal Jacks Line Jacks Voice Terminal Jacks 410 Cartridge Figure 2A: Merlin Control Units Merlin Plus Line Jacks Chapter 2. Getting Started15
7. 8. CLASSIC MAIL System Reference GuideIf you have any outside lines that are WATS lines, Foreign Exchange (FX) lines, or 800 lines, check the corresponding block on the Installation Data Form and see the recommended installation options. Determine the intercom number (often 0 or 10) of the person who normally answers your incoming calls. If you don’t have a person who does this, use the intercom number of the person you designate as the CLASSIC MAIL system attendant. Record this number in the Attendant’s Intercom Number block on the Installation Data Form. The remainder of the information on the form will be entered later. The CLASSIC MAIL System Your CLASSIC MAIL system includes the following parts: l l l l l l l CLASSIC MAIL System. See Figure 2B CLASSIC MAIL System Mounting Screws (5) Telephone Emulation Cables (2 or 4, depending on the CLASSIC MAIL system size) Interposed Line Cables (2 or 4, depending on the CLASSIC MAIL system size) CLASSIC MAIL System Power Supply and Mounting Bracket Voice Mail Labels CLASSIC MAIL System Mounting Template Part 1: Installing the CLASSIC MAIL System
Status IndicatorsEmulation Jacks. 1-4 Line Jacks. 1-4 Line Jacks. 1-4Optional RS-232 Connector Optional Expansion Key Connector Diagnostic Button Message Waiting Panel Plug DC Power Plug Figure 2B The CLASSIC MAIL System Chapter 2: Getting Started17
FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica- tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. This device has been granted a registration number by the Federal Communications Commission under Part 68 rules and regulations for direct connection to telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely. 1.This equipment complies with FCC Part 68 rules. On the back side is a label that contains the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact your telephone company. 2. The modular jack types used by this equipment are RJ11 and RJ45. This equipment contains no user serviceable parts, 3. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe it is necessary. This equipment contains circuitry that will temporarily make busy some of your telephone lines. Some telephone companies have policies discouraging the use of make busy circuits. Contact your local telephone company for an explanation of their current policy. 4. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide you advanced notice in order for you to make the necessary modifications in order to maintain uninterrupted service. 5. This equipment cannot be used on public coin service provided by the telephone company. Connection to party line service is subject to state tariff. CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System
Chapter 3: Standard Installation This chapter provides step-by-step instructions for the standard CLASSIC MAIL system installation. If you are installing a CLASSIC MAIL system with a Merlin 1030/ 3070 Control Unit, skip the instructions that immediately follow. Instead, follow the instructions in the CLASSIC MAIL System Control Unit Upgrade Kit Installation Guide. The standard installation is referred to as an interposed configuration, because the CLASSIC MAIL system is interposed between your incoming telephone lines and the telephone line jacks on your Merlin Control Unit. The two-port version of the CLASSIC MAIL system is interposed between two incoming lines and the Control Unit; the four-port version is interposed between four lines and the Control Unit. To complete a standard installation: l l l l Mount the CLASSIC MAIL system to a wall. Interpose the CLASSIC MAIL system between your Merlin Control Unit and two (or four) incoming telephone lines. Connect the CLASSIC MAIL system to two (or four) vacant voice terminal jacks on the Merlin Control Unit. Install the CLASSIC MAIL system power supply. Chapter 3: Standard Installation 19