ATT Merlin Classic Mail Issue 1 System Reference Guide
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Appendix D: Call Routing Worksheet — Night Instructions: 1. Assign a choice number to each new top-level menu choice you want to add. Enter the choice number into the call route keys and note under each key the type of choice you are adding. If your Control Unit is a Merlin 206 model, your choice numbers are limited to 1-8. 2. Define these new choices using the table below. For transfer points, define the intercom number to transfer to. For record message mailboxes, assign an available mailbox number. For announce message mailboxes, script the message you want the caller to hear. CompanyGreetingScript: Script: NEW TOPLevelMenu ofInstructions Dial an Intercom NumberPress Transfer to Attendant (1-9) Press (1-9) qAnnounce Massage qTransfer Point qRecord Message PressPress (1-9) Press (1-9) qAnnounce Message qTransfer Point qRecord Message Press (1-9) Transfer to Individual’s Intercom Number qAnnounce Message qTransfer Point qRecord Message qAnnounce MessageqAnnounce Message PressPressqTransfer PointqTransfer Point Transfer toAccess Company DirectoryMailbox qRecord MessageqRecord Message Transfer to anRecord a MessageAnnounce a Message Intercom Numberin Mailbox Numberthat says 1 2 3 4 5 6 7 8 9 121Appendix D: Call Routing Worksheet - Night
Appendix D: Call Routing Worksheet — Sample Instructions: 1. Assign a choice number to each new top-level menu choice you want to add. Enter the choice number into the call route keys and note under each key the type of choice you are adding. If your Control Unit is a Merlin 206 model, your choice numbers are limited to 1-8. 2. Define these new choices using the table below. For transfer points, define the intercom number to transfer to. For record message mailboxes, assign an available mailbox number. For announce message mailboxes, script the message you want the caller to hear. CompanyGreeting NEW Top Level Menu of Instructions Dial anIntercomNumber PressPressPressPress (1-9) Press (1-9)(1-9)(1-9) Press (1-9) qAnnounce Message qTransfer Point qRecord Message Transfer to individual’sTransfer to Attendant Intercom Number qAnnounce Message Announce MessageqAnnounce MessageqAnnounce Message PressPressqTransfer PointqTransfer PointTransferPointqTransfer Point Transfer toAccess Company DirectoryMailboxRecord Message qRecord MessageqRecord MessageqRecord Message Transfer to anRecord a MessageAnnounce a Message Intercom Numberin Mailbox Numberthat says: 1 2 3 4 5 6 7 8 9 Appendix D: Call Routing Worksheet - Sample123
Appendix E: At&T Limited Warranty and Limitation of Liability AT&T warrants you, the customer, that your system will be in good working order on the date AT&T or its authorized reseller delivers or installs the system, whichever is later (“Warranty Date”). If you notify AT&T or its Authorized Dealer within one year of the Warranty Date that your system is not in good working order, AT&T will without charge to you repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If AT&T determines that your system cannot be repaired or replaced, AT&T will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another AT&T system. If you purchased your system directly from AT&T, AT&T will perform warranty repair in accordance with the terms and conditions of the specific type of AT&T maintenance coverage you selected. A written explanation of AT&T’s types of maintenance coverage maybe obtained from AT&T by calling 1 800 247-7000 (in the continental U.S. only). If you purchased your system from an AT&T Authorized Dealer, contact your reseller for the details of the maintenance plan applicable to your system. This AT&T limited warranty covers damage to the system caused by power surges. Unless otherwise expressly agreed to in a written agreement signed by AT&T, AT&T will not be responsible under this limited warranty for damages resulting from: lFailure to follow AT&T’s installation, operation, or maintenance instruc- tions. lUnauthorized system modification, movement, or alteration. lUnauthorized use of common earner communication services accessed through the system. Appendix E: AT&T Limited Warranty and Limitation of Liability
lAbuse, misuse, negligent acts or omissions of the customer and persons under the customer’s control; or lActs of third parties and acts of God. AT&T’s obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, AT&T, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Limitation of Liability Except as provide below, the liability of AT&T and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to the claim. Except as provided below, AT&T and its affiliates and suppliers shall not be liable for any incidental, special, reliance, consequential, or indirect loss or damage incurred in connection with the equipment. As used in this paragraph, consequen- tial damages include, but are not limited to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by AT&T’s negligence, AT&T’s liabiliy shall be limited to proven damages to person. No action or proceeding against AT&T or its affiliates or suppliers may be commenced more than twenty-four (24) months after the cause of action accrues. THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.