ATT Merlin Classic Mail Issue 1 System Reference Guide

							Mounting the CLASSIC MAIL System to the Wall
Mounting
Screws
Figure 3A: Properly
located mounting
fasteners, with the
CLASSIC MAIL system
being positioned
The CLASSIC MAIL system is designed to hang on the wooden backboard to which
the Merlin Control Unit is attached. The CLASSIC MAIL system requires a wall space
of approximately 19 x 18 for proper mounting.
.
To determine a proper wall location for the CLASSIC MAIL system:
1. Find space for the CLASSIC MAIL system within five feet of the Merlin Control Unit;
that is, close enough so that the cables plugged into the outside line jacks on the
Control Unit can be disconnected and reinserted into the outside line jacks on the
CLASSIC MAIL system.
Mounting
Template
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							2. Make sure an AC power plug is within ten feet of the mounting location.
3. Make sure that the CLASSIC MAIL system is not located close to heating vents or
other heat sources.
4. Make sure that all four sides of the CLASSIC MAIL system has six inches of
ventilation space. Do not install the CLASSIC MAIL system in an enclosed cabinet.
After finding a mounting location that satisfies these requirements:
1.
2.
3.
Note: The
Tape the mounting template to the wall at the desired location.
Install the three mounting screws through the location targets on the template, into
the wall. Leave a 1/4 inch clearance between each screw head and the wall
surface. Tear away and discard the mounting template.
Position the mounting clasps on the back surface of the CLASSIC MAIL system over
the mounting screw heads and lower it until it locks into position. See Figure 3A.
following installation procedures are for installing a two-port CLASSIC MAIL system. Any
additional installation steps associated with four-port installations are explained by notes located at the
end of each installation step.
Interposing the CLASSIC MAIL System between your Outside Lines and
Control Unit
In this step you interpose the CLASSIC MAIL system between two outside lines and
your Merlin Control Unit. See Figure 1B in Chapter 1, Introduction. The outside
lines you connect to the CLASSIC MAIL system will become the lines you use to gain
access to your stored messages.
Chapter 3: Standard Installation
21 
						

							During this step you will temporarily disconnect some of your telephone lines. This
will interrupt your telephone service for several minutes. Consider doing this step
outside your normal business hours or during non-busy calling periods. To prevent
an accidental disconnection of calls in progress, verify that none of your outside
lines are in use before beginning.
If you have more than two outside lines, it is preferable to connect the CLASSIC MAIL
system to the two least busy lines; this makes retrieving messages a little easier. The
instructions below assume that your least busy lines are those plugged to outside line
jacks C and D on your Merlin Control Unit.
Note: If you decide to connect the CLASSIC MAIL system to lines other than those plugged into jacks C
and D, follow the instructions below, substituting the line designators for these different lines in place of
line designators C and D.
CLASSIC MIAL System Reference Guide
To connect outside lines to the CLASSIC MAIL system:
1.
2.
3.
4.
Unplug the outside line that is plugged into the line C jack of your Merlin Control
Unit. See Figure 3B. If you have a Merlin Plus Control Unit, see Figure 3C.
Plug this line into the outside line 1 jack of the CLASSIC MAIL system. See Figure 3B
or 3C.
Unplug the outside line that is plugged into the line D jack of your Merlin Control
Unit.
Plug this line into the outside line 2 jack of the CLASSIC MAIL system.
Part 1: Installing the CLASSIC MAIL System 
						

							Outside LineOutside Linefrom Merlinfrom MerlinLine D JackLine C Jack
Merlin
Merlin Plus
Outside Linefrom Meriin Plus
Outside Line
Line D Jack
from Merlin Plus
Line C Jack
5. On the Installation Data Form, record, as CLASSIC MAIL system access lines, the
seven-digit telephone numbers of the lines you inserted into the CLASSIC MAIL
system outside line jacks 1 and 2. The telephone numbers of these lines are
normally labeled on the line cable, or the line’s originating telephone company jack.
Note: If you are installing a four-port CLASSIC MAIL system, remove two additional outside lines from
your Control Unit and connect them to the CLASSIC MAIL system’s outside line jacks 3 and 4 using
procedures similar to those explained in the previous steps 1–5. Proceed to step 6.
Figure 3B: Reconnecting outside lines
from Merlin
Figure 3C: Reconnecting
outside lines from Merlin Plus
Chapter 3: Standard Installation23 
						

							Figure 3D: Installing
interposed line cables
to the Merlin Control
Unit
Figure 3E: Installing
interposed line cables
to the Merlin Plus
Control UnitMerlin
Line C
Jack
Merlin
Line D
Jack
InterposedLine 1
InterposedLine 2
 Interposed
Merlin PlusLine C
Jack
Merlin PlusLine D
Jack
Merlin Plus
Line 1
6. The CLASSIC MAIL system comes with two special interposed line cables. Plug one
of these cables into the line C jack (the jack that your outside line cable was plugged
into originally) of your Merlin Control Unit. See Figure 3D. If you have a Merlin Plus
Control Unit, see Figure 3E.
7. Plug the other end of this cable into the interposed line 1 jack of the CLASSIC MAIL
system. See Figure 3D or 3E.
8. Plug the second interposed line cable into the line D jack (the jack that your second
outside line cable was plugged into originally) of your Merlin Control Unit.
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MIAL System 
						

							9. Plug the other end of this cable into the interposed line 2 jack of the CLASSIC MAIL
system. Telephone service should now be restored to normal operation.
10. Perform Test 1.
Note: If you are installing a four-port CLASSIC MAIL system, install two additional interposed line cables
between your Control Unit outside line jacks and the CLASSIC MAIL system interposed line jacks 3 and
4. Use procedures similar to those explained in the previous steps 6-10.
TEST 1
Call each outside line connected to the CLASSIC MAIL system. For example, if C and D are
the outside lines connected to the CLASSIC MAIL system:
1. Press line button corresponding to line C. Dial the seven-digit telephone number of line D.
The corresponding line D button should ring.
2. Hang up.
3. Repeat the procedure using line D to call line C.
If this test fails, turn to turn to Chapter 10, “Troubleshooting Tables.” 
Chapter 3: Standard Installation25 
						

							Connecting the Telephone Emulation Cables
Your CLASSIC MAIL system comes with two telephone emulation cables. These
cables are used to connect the CLASSIC MAIL system to your vacant voice terminal
jacks. These are the same type of cables used by Merlin telephones. Do not use any
other type.
To connect telephone emulation cables:
1
Plug the first cable into one of the vacant voice terminal jacks listed on the
Installation Data Form, Appendix A. Voice terminal jacks are the numbered jacks on
the Merlin Control Unit. See Figure 3F, or if you have a Merlin Plus Control Unit,
Figure 3G.
Note: Occasionally a voice terminal jack may be vacant because it is defective. Test vacant voice
terminal jacks by plugging a Merlin telephone into each jack and placing a call to another phone.
2.
3.
4.
Plug the other end of this cable into the CLASSIC MAIL system’s telephone
emulation jack 1. See Figure 3F or 3G.
Plug the second telephone emulation cable into the other vacant voice terminal jack
listed on the Installation Data Form.
Plug the other end of this cable into the CLASSIC MAIL system’s telephone
emulation jack 2.
Note: If you are installing a four–port CLASSIC MAIL system, install two additional telephone emulation
cables between vacant Control Unit voice terminal jacks and the CLASSIC MAIL system’s telephone
emulation jacks 3 and 4.
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							Merlin
TelephoneEmulatlon
Voice
Terminal
Jack
Jack 1
Merlin Plus
Telephone
Emulation
Jack 1
Installing the Power Supply
Do not install the power supply until you have completed the previous steps.
To install the CLASSIC MAIL System Power Supply:
1. Attach the power supply mounting bracket to the wall and place the power supply
into the mounting bracket. Make sure to position the bracket within five feet of a
grounded AC power plug and within five feet of the CLASSIC MAIL system. See
Figure 3H.
2. Plug the DC power cord into the CLASSIC MAIL system.
3. Plug the AC power cord into the power supply. Plug the other end of this cord into a
non-switched AC power plug. A non-switched AC plug is one that is never switched
off .
Figure 3F: Connecting
telephone emulation lines to
the Merlin Control Unit
Figure 3G: Connecting
telephone emulation lines to
the Merlin Plus Control Unit
Chapter 3: Standard Installation27 
						

							The CLASSIC MAIL system is now in the powered on state. You should see the
status indicators on the front of the CLASSIC MAIL system begin to flash,
indicating that the CLASSIC MAIL system self–initialization process is underway.
This process will take approximately five minutes, then status indicator 5 will
turn solid green. The CLASSIC MAIL system is now operating normally. Status
indicators 1-4 may be in one of several states at this point. If status indicator
5 turns red, see Chapter 10, Troubleshooting Tables.
Caution Install the CLASSIC MAIL system using the enclosed UL recognized power supply
only.
Figure 3H: Installing the
CLASSIC MAIL System Power
supply
CLASSIC MAIL System Reference GuidePart 1: Installing the CLASSIC MAIL System 
						

							Note: Never power the CLASSIC MAIL system off during the initialization process. If you want to turn the
CLASSIC MAIL system off wait until initialization is complete, then unplug the power supply.
4. Perform tests 2 and 3.
TEST 2
For each outside line (C, D, and so forth) now connected to the CLASSIC MAIL system:
1. Press the corresponding line button on a Merlin telephone.
2. When you hear dial tone
3. The CLASSIC MAIL system should answer. Hang Up.
If this test fails, turn to Chapter 10, “Troubleshooting Tables. ”
press 
TEST 3
1. Call each of your outside lines, one at a time.
2. Let the call ring. The CLASSIC MAIL system should answer the call after fourth ring. (If the
outside line you call was in use during the initialization process, this test may fail.)
If this test fails, turn to Chapter 10, Troubleshooting Tables.
Chapter 3: Standard Installation
29