ATT DEFINITY Communications System Generic 3 Instructions Manual

Call Vectoring
Issue  3   March 1996
3-457
— When a Call Promp ting command (such as a successful route-to 
command) terminates vector processing, the call must b e 
dequeued and dropped from all queues that it is currently residing 
in as part of the termination process.
— If a call is waiting in an announcement queue, waiting to b e 
connected to an announcement or an announcement queue 
(announcement retry), or is currently connected to an 
announcement, and the call is dequeued from a split’s queue...

Feature Descriptions
3-458Issue  3   March 1996 
nDCS Attendant Control of Trunk Group Ac cess
This allows an attendant at any node in the DCS to exercise control over 
an outgoing trunk group at a different node in the cluster. If a 
route-to 
number
 step in a vector dials a controlled trunk group, vector processing 
continues at the next step.
nDCS Attendant Display
Calls to/from a system in a DCS environment have calling/called party 
identification transparency. The name of the originator is...

Call Vectoring
Issue  3   March 1996
3-459
The extension num ber where emergency queue overflow redirects can be 
a VDN.
nFacility Busy Indication
The facility busy lamp indication for a VDN is always off. A facility busy 
button may be used to call a VDN.
nFR L  
If a 
route-to command dials an external number via AAR/ARS, the FRL 
associated with the VDN COR is used to determine the accessibility of a 
routing preference in an AAR/ARS pattern.
nFacility Test Calls
Provides a voice terminal user with...

Feature Descriptions
3-460Issue  3   March 1996 
nIntegrated Directory
VDN names and extensions are not available in the Integrated Directory 
feature.
nIntercept Treatment
A VDN cannot  be used for Intercept Treatment.
nIntercom — Automatic
A VDN cannot  be included in an intercom group.
nIntercom — Dial
A VDN cannot  be included in an intercom group. 
nInter-PBX Attendant Calls
A 
route-to numb er command in a vector can dial the Inter-PBX Attendant. 
If the call attempts to access a controlled trunk...

Call Vectoring
Issue  3   March 1996
3-461
nNetwork Access — Priva te
A 
route-to numb er command in a vector can access private networks.
nNetwork Access — Public
A 
route-to numb er command in a vector can access public networks.
nNight Service
A VDN can be administered as a night service destination.
Route-to commands that route to destinations with night service activated 
redirect to the night service destinations.
nPriority Calling
A VDN cannot  be use d with the priority calling access code....

Feature Descriptions
3-462Issue  3   March 1996 
nSystem Measurements
Hunt group measurements need different interpretation when Call 
Vectoring is used. For example, If a call  queues to splits/skills one, two, 
and three, but the caller abandons the call, the measurements show only 
split 1 as having an abandoned call (on BCMS and R3 CMS).
nTEG  
A VDN cannot  be administered as a TEG member.
A 
route-to numb er command in a vector can specify a TEG extension.
nTimed Reminder
The attendant Timed...

Call Vectoring
Issue  3   March 1996
3-463
n‘Call Vector form (one form per vector)
n‘Vector Directory Number form (one form per VDN)
n‘Hunt Group form
— Whether or not each hunt group is vector-controlled.
n‘System-Parameters Customer-Options form
The following list describes the features that are available with each 
selection on the System-Parameters Customer-Options form. The system 
administer can view this form. However, it can only be changed by AT&T 
personnel.
— Basic Call Vectoring, Call...

Feature Descriptions
3-464Issue  3   March 1996 
nCall Coverage Paths
— G3v1
—Coverage point assignments
— G3v2 and later
—Coverage Point Assignments, other than the last 
coverage point
nConsole Parameters
— CAS Bac k -up  Extension
nFeature-Related System Parameters
— ACA Long Holding Time Originating Extension
— ACA Short Holding Time Originating Extension
— Extensions With System wide Retrieval Permission
— Controlled Outward Restriction Intercept Treatment
— Controlled Termination Restriction (Do...

Call Vectoring
Issue  3   March 1996
3-465
Administration software d oes allow a VDN extension to b e entered as data in 
specific fields of the following screen forms:
nAbbreviated Dialing Lists
nCall Coverage Paths (G3v2 and later alow it as the last coverage point 
only)
nHunt Groups
— Night Destination
nListed Directory Numb ers
— Night Destination
nTrunk Groups
— Night Destination
— Incoming Destination
Administration software 
d oes not allow a VDN extension to be entered as 
auxiliary d ata for...

Feature Descriptions
3-466Issue  3   March 1996 
Call Waiting Termination
Feature Availability
This feature is available with all Generic 3 releases.
Description
Provides for calls to b usy single-line voice terminals to wait and sends a 
distinctive call waiting tone to the called party.
Generally, the called party hears one quick b urst of tone when a c all from another 
voice terminal user is waiting, two quick bursts of tone when an 
attendant-handled or an outside call is waiting, or three quick...