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ATT DEFINITY Communications System Generic 3 Instructions Manual

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Page 551

Call Park
Issue  3   March 1996
3-407
Call Park
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows users to put a call on hold and then retrieve the call from any other voice 
terminal within the system.
When a voice terminal user, active on a call, needs to go to another location for 
information, the call can be placed in Call Park and retrieved at the other 
location.
Conference calls can also be placed in Call Park.
Call Park can be activated by any of the...

Page 552

Feature Descriptions
3-408Issue  3   March 1996 
If no attendant (this includes CAS, local attendants, and Individual Attendant 
Access) or night service extension is a dministered, and if Night Service 
— Trunk 
Answer From any Station is not administered, the expiration interval is ignored 
and the call remains parked.
The attendant console group can have common shared extensions numbers 
used exclusively for Call Park. These extension numbers are not assigned to a 
voice terminal, b ut are stored in...

Page 553

Call Park
Issue  3   March 1996
3-409
If a user, active on a bridged c all appearance, activates Call Park, the c all 
is parked on the primary extension associated with the brid g ed call 
appearance.
nCall Vectoring 
A call cannot be parked on a VDN extension. Also, a call that is 
undergoing vector processing cannot be parked.
nData Privacy and  Data Restriction
These features are automatically deactivated when a call is parked.
nLoudspeaker Paging Access
Calls to paging zones cannot be parked....

Page 554

Feature Descriptions
3-410Issue  3   March 1996 
nCall Park button (multiapp earance voice terminals only).  A Call Park 
button should have a lamp so that the voice terminal user can tell when a 
call is parked on his or her extension.
nCommon shared extension numbers for the attendant group.
nThe “Deluxe Paging and Call Park Timeout to Originator” field on the 
Feature Related System Parameters form must be a dministered as ‘‘yes’’ 
to have parked calls return to the parking user (the originator) when...

Page 555

Call Pickup
Issue  3   March 1996
3-411
Call Pickup
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows voice terminal users to answer calls to other extension numb ers within the 
user’s specified Call Pickup group.
Call Pickup groups are esta blished so that when one memb er of a g roup is away, 
other members of the group can answer that member’s calls. A Call Pickup 
group usually consists of users who are located in the same area or have similar...

Page 556

Feature Descriptions
3-412Issue  3   March 1996 
If calls are ringing at two or more voice terminals in a Call Pickup group, 
and another group member presses his or her Call Pickup button, then a 
distribution algorithm determines which call is answered. In this way, 
equal treatment is given to all Call Pic kup group members. Specifically, 
when a voice terminal’s Call Pickup button is pressed, the algorithm 
‘‘cycles’’ through the group extension numbers until it finds an extension 
with a call...

Page 557

Call Pickup
Issue  3   March 1996
3-413
Setting the Call Pickup Alerting o ption on the ‘‘System Parameters Features’’ form 
to yes provides voice terminals equip ped with a Call Pickup button and status 
lamp with a visual notification that an incoming call is eligible for Call Pickup. 
Specifically, the voice terminal Call Pickup status lamp flashes when a call to 
another extension is available for Call Pickup.
NOTE:
Call Pickup Alerting for a voice terminal only takes effect when the Call 
Pickup...

Page 558

Feature Descriptions
3-414Issue  3   March 1996 
nConference
If Call Pickup Alerting is enabled and a call is picked up  and conferenced 
into a conference call, the Call Pickup status lamp flashes if a d ditional 
calls are available for Call Pickup.
nHold
A call, picked up and placed on hold at an extension, remains on that 
extension, even if the called party answers the call.
If Call Pickup Alerting is enabled and a call is picked up and placed on 
hold, the Call Pic kup status lamp flashes if a d...

Page 559

Call Pickup
Issue  3   March 1996
3-415
Also, to enable Call Pickup Alerting for voice terminals e quipped with a Call 
Pickup button and status lamp, the ‘‘Call Pickup Alerting’’ option on the ‘‘System 
Parameters’’ form must be set to yes
Hardware and Software Requirements
No a d ditional hardware or software is required. 

Page 560

Feature Descriptions
3-416Issue  3   March 1996 
Call Prompting
Feature Availability
This optional feature is available with all Generic 3 releases except G3vs/G3s 
ABP.
Description
Uses s pecialized vector c ommands to provide flexible handling of incoming calls 
based on information collected from the calling party.
Call Promp ting  can be used in various a p plications to achieve better and more 
flexible handling of incoming calls. This description desc ribes four call p rompting 
applications. A...
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