ATT AUDIX Voice Power Release 2.1.1 Guide

Administering  AUDIX Voice Power
4.   To display menus or announcements, press {F8} (CHG-KEYS):
a.Press {F1}  (LST-MENU) to display the list of all menus
defined.
b.     Press {F2}  (LST-ANNS) to display the list of all
announcements defined.
5.Press {F7}  (DEFINE) while the cursor is anywhere on the line
containing a submenu number to open a new form to define that
submenu, or to open a new form containing the existing submenu.
6.   To delete an existing submenu, while in the window for that
submenu,...

Administering AUDIX Voice Power
Verifying the Workspace
Verification of the workspace checks that all information entered is
self-consistent and consistent with other known data. An error will be
indicated if a submenu is undefined or if any speech is unrecorded.
Speech recording is discussed in Chapter 4, Voice Administration.
To verify the workspace, follow these steps:
1.At the Workspace Administration menu, move the cursor to
Verify Workspace and press (Enter).
—The system notifies you if there are...

Administering  AUDIX  Voice  Power
Installing the Workspace
When the set of menus in the workspace has been completed, it can be
installed as either Day or Night Service. Installation includes verification,
so it is not necessary to separately verify the workspace. To install the
workspace, follow these steps:
1.At the Workspace Administration menu, move the cursor to
Install Workspace and press (Enter).
— The Install Workspace menu appears.
Install Workspace
> Install as Day
Install as Night
Screen...

Administering AUDIX Voice Power
3.    Type y.
—
You are asked if you want to remove unused speech from
the workspace before installing. (Unused speech
corresponds to deleted or canceled menus and
announcements.)
NOTE:
You may want to keep unused speech for another
time.
4. Type y or n.
—A window appears informing you either that the installation
was successful, or that it was unsuccessful and gives a
reason.
5.   If the installation was successful, press any key to continue.
If the installation was...

Voice Administration
4
Custom Voice Prompts
Many of the voice prompts in the AUDIX Voice Power system can be
customized. Some of them must be customized. This chapter describes
the procedures used to enter custom prompts from the forms completed
in the AT&T AUDIX™  Voice Power Planning Guide and Forms.
If you have not yet completed the system planning forms, do so NOW
before continuing. Have your completed forms ready as you proceed
through this chapter.
NOTE:
Be sure to update the forms in the Planning...

Voice Administration
Logging In to the Voice System
For security purposes, only a Service Administrator can change the voice
prompts for each service. The Service Administrator must be registered
as described in Chapter 3. The Service Administrator can only change the
prompts of the service(s) for which he or she is registered.
All voice prompts are administered from the Voice Mail Service. To access
the Service Administration menu, follow these steps:
1.Dial the AUDIX Voice Power number and wait for the...

Voice Administration
5.Press   at any time during the Activity Menu for the Service
Administration menu.q
*#q
qSelect System or Custom Greeting
9
Press
—
*qat anytime to replay the current menu.
There is no spoken prompt for the Service Administration
menu.
You can access the Service Administration menu only if you
are registered as a Service Administrator. You hear only the
part of the Service Administration menu that applies to the
services for which you are the registered Service
Administrator.Hq
1q...

Voice Administration
Listening to the Voice MaiI Greeting  Message
To listen to the Voice Mail Greeting Message, press   at the Administer0q
Voice Mail Greeting menu.
Recording a Custom Voice Mail Greeting Message
To record a custom Voice Mail Greeting Message, follow these steps:
1.Get  your completed FORM L  from the  AT& T  AUDIX™  Voice Power
Planning Guide and Forms.
2.At the Administer Voice Mail Greeting menu, press 
*qqn   Press            to delete your greeting.
1q
3.At the prompt, speak your...

Voice Administration
Call Answer Service Administration
To administer the AUDIX Voice Power Call Answer Service, follow these
steps:
1.At the Service Administration menu, press2q
— AUDIX Voice Power presents the Call Answer
Administration menu.
qAdminister Call Answer Greeting1
2
qAdminister Call Answer Good-bye Message
*qRqReturn to Voice Mail Activity Menu
Administration of Call Answer Greeting Message
To administer the Call Answer Greeting Message, follow these steps:
1.At the Call Answer...

Voice Administration
Recording a Custom Call  Answer Greeting Message
To record a custom Call Answer Greeting Message, follow these steps:
1.
2.
3.
4.
5.
6.
Get your completed FORM L from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
At the Administer Call Answer Greeting menu, press     .
1q
At the prompt, speak your greeting, reading it from FORM L.
1qPress    to stop recording.
You may then do one of the following:
n    Press                  to approve your greeting.*q#q
n     Press...