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ATT AUDIX Voice Power Release 2.1.1 Guide

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Page 61

Administering AUDIX Voice Power    
Displaying the Subscriber Database    
You can display a list of the current subscriber database on your screen
to assist in administering the system. Whenever you add a subscriber,
remove a subscriber, or change subscriber information, you can display
the new subscriber list to verify the changes. Always work from the latest
subscriber database. To display the subscriber database, perform the
following steps:
1.At the AUDIX Voice Power menu, move the cursor to...

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Administering AUDIX Voice Power
Service Administrator Registration   
Voice prompts may be customized for your system. To prevent
unauthorized modification of voice prompts, Service Administrators are
registered. The data is compiled on FORM E from the Planning Guide.
To register Service Administrators, follow these steps:
1.Get your completed FORM E from the AT&T AUDIXTM Voice Power
Planning Guide and Forms.
2.  At the AUDIX Voice Power menu, move the cursor to Service
Administrator Registration and...

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Administering AUDIX Voice Power
3.Using your completed FORM E from the Planning Guide, type in
the name and extension number of the subscriber(s) assigned as
the administrator for each of the services. Press {Enter} after each
field.
4.When you are finished, press {F3} (SAVE) to save the information.
— A window appears to inform you that the information has
been saved.
5.Press any key to continue.
—
Y
OU return to the AUDIX Voice Power menu.
Updating Service Administrator Registration       
T
O update...

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Administering AUDIX Voice Power
0utcalling Administration  
Parameters that control Outcallinq must be set during initial
implementation. They are generally not changed. The information is
collected on FORM F from the Planning Guide. To set the outcalling
parameters, follow these steps:
1.Get your completed FORM F from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
2.At the AUDIX Voice Power menu, move the cursor to Outcalling
Administration and press {Enter}.
—
The Outcalling Administration form...

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Administering AUDIX Voice Power     
3.Using your completed FORM F from the Planning Guide, type in
the information for each item and press {Enter} after each field.
4.When you are finished, press {F3} (SAVE) to save your
information.
— A window appears to inform you that the information has
been saved.
5.Press any key to continue.
— You return to the AUDIX Voice Power menu.
Updating Outcalling Parameters    
To update outcalling parameters, use the preceding procedure. The new
parameter values will...

Page 66

Administering AUDIX Voice Power
Automated Attendant Administration    
Be sure to completely plan the Automated Attendant using FORM G,
FORM H, FORM I, FORM J, and FORM K before entering any data.
To enter the data far the Automated Attendant, follow these steps:
1.
Attendant Administration and press (Enter).
At the AUDIX Voice Power Menu, move the cursor to Automated
— The Automated Attendant Administration menu appears.
Automated Attendant Administration
----------------------------------------
Holiday...

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Administering AUDIX Voice Power
2.
Move the cursor to the function for which you want to enter
information or need to view and press {Enter}  to select that
function.
NAME:
If you are administering your system for the first time, go
t
O the next section, Holiday Administration, and continue
through the Automated Attendant sections in the order in
which they are written.
If you are updating the system, go directly to the procedure
that you need.
Holiday Administration    
Holiday Administration...

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Administering AUDIX Voice Power
Holiday Administration--------------------------- --------------------------------
> DateDescription
Screen 3-8. Holiday Administration Window
If you are administering this function for the first time, go to
Adding Holidays. To remove a holiday, skip to the section titled
Removing Holidays.      
Adding Holidays   
To add a holiday, follow these steps:
1.
NOTE:
Be sure to update FORM G from the Planning Guide with the new
information.
Press [F3] (ADD) to add a holiday.
—...

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Administering AUDIX Voice Power       
Add a Holiday------------------------ ------------------------------------mm/dd/yyDescription
Date:__/__/__ ______.
Screen 3-9. Add a Holiday Form
3.
4.
5.
6.
7.
2.     Referring to your completed FORM G, type in the month, day, and
year (in numbers), and describe what holiday that date represents.
Press {Enter} after each field.    
When you are finished, press [F3] (SAVE) to add each holiday.
—
A window appears to inform you that the information has
been saved....

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Administering AUDIX Voice Power
NOTE:
n        You can’t add holidays with dates that are in the
past.
n      You can add holidays only ten years into the future.
n      You can have a maximum of 40 holidays in the
system at a time.
Removing Holidays
To remove a holiday, follow these steps:
1.       
2.
3.
4.
NOTE:
Be sure to update FORM G from the Planning Guide with the new
information.
At the Holiday Administration menu, move the cursor to the holiday
that you want to remove and press 
{F2} (REMOVE)....
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