ATT AUDIX Voice Power Release 2.1.1 Guide

Administering AUDIX Voice Power
Service Hour Administration     
Service Hour Administration information is contained on FORM H from the
Planning Guide. To set service hour parameters, follow these steps:
1.Get your completed FORM H from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
2.At the Automated Attendant Administration menu, move the cursor
to Service Hour Administration and press (Enter).     
— The Service Hour Administration form appears. The first
time it appears, it will show the...

Administering AUDIX Voice Power
3.
Using the data from your completed FORM H, type over the
Service, Start Time, and End Time information, pressing
{Enter} after each field. (Just press {Enter} to skip over a field
without changing it.)
4.
When you are finished, press {F3} (SAVE) to save your work.
—
A window appears to inform you that the information has
been saved.
5.Press any key to continue.
—
You return to the Automated Attendant Administration menu.
Updating Service Hour Parameters
To update the...

Administering AUDIX Voice Power
View Day Service    
To review the Day Service of the Automated Attendant, use View Day
Service. You cannot make any changes to this screen since it is a viewing
screen only. If you want to make changes to Day Service, go to the
Workspace Administration menu and follow the instructions in the
Workspace Administration section later in this chapter.
1.At the Automated Attendant Administration menu, move the cursor
to View Day Service, and press {Enter}.
—
The View Day...

Administering AUDIX Voice Power
2.Press
a.
b.
3.Press{F8} (CHG-KEYS) to list menus or announcements.
Press {F1} (LST-MENU) to display a list of all of the Day
Service menus defined. (Useto scroll.)  
Press {F2} (LST-ANNS) to display a list of all of the Day
Service announcements defined. (Use
to scroll.)
{F7} (SHOW) while the cursor is anywhere on the line
4.Press {F6} (CANCEL) repeatedly to back up one menu level until
you reach the main menu and then once more to return to the
Automated Attendant...

Administering AUDIX Voice Power
View Night Service  
To review the Night Service of the Automated Attendant, use View Night
Service. You cannot make any changes to this screen since it is a viewing
screen only. If you want to make changes to Night Service, go to the
Workspace Administration menu and follow the instructions in the
Workspace Administration section later in this chapter.
1.At the Automated Attendant Administration menu, move the cursor
to View Night Service, and press {Enter} .
— The View...

Administering AUDIX Voice Power
2.
Press
a.
b.
{F8} (CHG-KEYS) to list menus or announcements,
Press {F1} (LST-MENU) to display a list of all of the Night
Service menus defined.   (Use              and             to scroll.)
Press {F2} (LST-ANNS) to display a list of all of the Night
Service announcements defined.     (Use                      and                to
scroll.)
NOTE:
A maximum of 10 menu windows can be open at one time.
Use {F1} (LST-MENU) to open a menu more than 10 levels
deep.
3.Press...

Administering AUDIX Voice Power
Workspace Administration
The workspace is used to create, modify, verify, and install menus for Day
and Night Services for Automated Attendant. If you are administering your
system for the first time, or after installing a new Day or Night Service, you
work with an empty Edit Workspace form. If you have already installed
Day or Night Service for Automated Attendant, you need to copy the
existing service to the workspace before making changes unless you
wish to start over....

Administering AUDIX Voice Power
Workspace Administration
Edit Workspace
Install Workspace
Verify Workspace
> Copy Day or Night Service to Workspace
Screen 3-13. Workspace Administration Menu
Copying Day or Night Service to the Workspace
If you are updating an existing service, first copy the existing service to
the workspace. To copy Day or Night Service to the workspace, follow
these steps:
1.At the Workspace Administration menu, move the cursor to COPY
Day or Night Service to Workspace and press...

Administering  AUDIX Voice Power
3.  Type Y to confirm the copy operation.
— The selected service is copied to the workspace.   A window
appears  to  inform you the copy was successful.
4.Press any key to continue.
— The Workspace Administration menu appears.
Editing the Workspace
The Edit Workspace option enables you to create a set of menus for
Automated Attendant. If you are making changes to existing service
menus, be sure you copy the existing information before working in this
area.
CAUTION:
If you...

Administering AUDIX Voice Power
Edit Workspace------------------------- -------- ---------------------
Menu Name:Description:
Menu Path:
Touch-Tone
ActionObjectDescription1:2:3:4:5:
6:
7:
8:
9:
0:
Screen 3-14. Edit Workspace Form
3.Copy the information from FORM I from the Planning Guide to the
edit workspace, being
screen exactly as you
after each field.careful to replicate the information on the
have entered it on the form(s). Press {Enter}
NOTE:
Be sure to keep track of anything you create or change...