ATT AUDIX Voice Power Release 2.1.1 Guide

Voice Administration
Administration of the Touch-Tone Gate Prompts
To administer the Touch-Tone Gate prompts, follow these steps:
1.At the Automated Attendant Administration menu, press    to
q
administer the Touch-Tone Gate prompts.
*qRqReturn to Voice Mail Activity Menu
1
— AUDIX Voice Power presents the Administer Touch-Tone
Gate Prompts menu.
qAdminister Day Service Touch-Tone Gate1
qAdminister Night Service Touch-Tone Gate0
2.At the Administer Touch-Tone Gate Prompts menu, select the Day
or Night...

Voice Administration
Recording a Custom Touch-Tone Gate Prompt
To record a custom Touch-Tone Gate prompt, follow these steps
(the steps are the same for both the Day and Night Service):
1.
2.
3.
4.
5.
6.Get your completed FORM L from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
1qPress     at the Administer Day (or Night) Touch-Tone Gate
Prompt menu.
When prompted, speak your Touch-Tone Gate prompt, reading it
from FORM L.
1qPress     to stop recording.
You may then do one of the following:...

Voice Administration
Administration of the Automated Attendant
Good-bye Message
To administer the Automated Attendant Good-bye Message,
follow these steps:
1.At the Automated Attendant Administration menu, press    to
q
administer the Automated Attendant Good-bye Message.
2
—AUDIX Voice Power presents the Administer Automated
Attendant Good-bye menu.
1qRecord Custom Automated Attendant Good-bye
Message
qListen to Custom Automated Attendant Good-bye
Message
*q#qSelect System or Custom Good-bye Message...

Voice Administration
Recording a Custom Automated Attendant Good-bye Message
To record an Automated Attendant custom Good-bye Message,
follow these steps:
1.Get your completed FORM L from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
2.At the Administer Automated Attendant Good-bye menu,
press               .     1q
3.At the prompt, speak your good-bye message, reading it from
FORM L.
4.
qPress    to stop recording.
5.You may then do one of the following:1
*q#qn   Press                   to...

Voice Administration
Subscriber
Recorded Name Administration
Because subscribers can be dialed by name, it is desirable for all
subscribers to have a name recorded so that the caller can hear the name
in confirmation rather than just the extension number. The Subscriber
Recorded Name Administration feature enables the Voice Mail Service
Administrator to record all subscriber names at the same time.
To record subscriber names, follow these steps:
1qRecord Name for Current Extension    
Return to Prompt...

Voice Administration
6. You may then do one of the following:
*qqn    Press           to approve your name recording (and be
 prompted for the next extension).
2q3qn     Press               to play back your name recording.
#
qqn      Press                  to rerecord your name recording.21
*qDqn      Press                    to delete your name recording.
7.When you have approved the name recording (by pressing*q
*q ), you are prompted for the next extension. Continue recording
names as necessary....

Voice Administration
Automated Attendant
Menus and Announcements
Unlike the other AUDIX Voice Power services, which have only greeting
and good-bye messages that may be administered, the Automated
Attendant has four additional features that may be administered.
n
n
n
nDay or Night Service main menu
The Day or Night Service main menu is normally recorded during
the administration of the workspace menus and announcements.
You may change it directly when necessary.
Temporary Closure Service
The Temporary...

Voice Administration
As the first three items are intended for remote use, no forms have been
provided for their use. However, it is recommended that you write out any
special announcements before recording them. If you change the main
menu for Day or Night Service, you will have to rerecord it to return to the
previous version. (It is recommended that you use the Temporary Closure
Message instead.) It is a good idea to write down the old message or
menu before recording the new one.
The last item,...

Voice Administration
Changing the
Day or Night Service Main Menu
To administer the Day or Night Service main menu, follow these steps:
1.At the Service Administration menu, press     
.q3
— AUDIX Voice Power presents the Automated Attendant
Administration menu.
qAdminister Touch-Tone Gate Prompts1
qAdminister Automated Attendant Good-bye
Message2
3
qAdminister Day or Night Service Main Menu
qAdminister Temporary Closure Message4
5
qAdminister Workspace Menus and
Announcements
qAdminister Selection of...

1
qListen to Day (or Night) Service Main Menu
2
1
0
1
Voice Administration
Administration of the Day or Night Service Main Menu
To administer the Day or Night Service main menu, follow these steps:
1.
At the Automated Attendant Administration menu, press    to
3qadminister the Day or Night Service main menu.
—AUDIX Voice Power presents the Day/Night Service Main
Menu Administration menu.
qAdminister Day Service Main Menu
qAdminister Night Service Main Menu
*qRqReturn to Voice Mail Activity Menu
2....