ATT AUDIX Voice Power Release 2.1.1 Guide

Voice Administration
Screen 4-3. Install Workspace Menu
16.
17.
18.Select Day or Night and press (Enter).
— You are asked to confirm your choice.
Type y.
— You will be asked if you want to remove unused speech from
the workspace before installing.
Type y.
— A window appears informing you either that the installation
was successful, or that it was unsuccessful and gives a
reason.
4-37 

Voice Administration
19.
20.
21.Press any key to continue.
—If the installation was successful, you return to the
Workspace Administration menu.
If the installation was unsuccessful, you return to the Edit
Workspace form. Define any undefined menus and record
speech for unrecorded menus or announcements. Then try
installing again.
After a successful installation, it is a good idea to go to the View
Day Service or View Night Service window and check to be sure
that your information is properly installed....

Voice Administration
To use the remote administration feature, follow these steps:
2.Press 1.       At the Service Administration menu, press        .
3q
—AUDIX Voice Power presents the Automated Attendant
Administration menu.
1q
2q
3q
4q
5q
6q
*qRq
Administer Touch- Tone Gate Prompt
Administer Automated Attendant Good-bye
Message
Administer Day or Night Service Main Menu
Administer Temporary Closure Message
Administer Workspace Menus and
Announcements
Administer Selection of Day, Night, or Temporary...

Voice Administration
3.At the Remote Workspace Menu and Announcement
Administration Menu, press    or    depending on whether
1q2q
you want to administer menus or announcements.
—AUDIX Voice Power presents the Remote Workspace Menu
Administration menu, or the Remote Workspace
Announcement Administration menu.
1qRecord Workspace Menu (Announcement)
prompts
0qListen to Workspace Menu (Announcement)
prompts
*qRqReturn to Voice Mail Activity Menu
Remote Listening to a Menu or Announcement
To listen to a menu...

Voice Administration
4.You are prompted to record at the tone.
5.   Terminate recording by pressing     .
1q
6.You may then do one of the following:
I
#*qqn Press     to approve your menu or announcement.I
2q3qn  Press          to play back your menu or announcement.
n    Press                     to rerecord your menu or announcement.2q1q
**q Dqn Press      to delete your menu or announcement.
7.   After listening to or recording a menu (announcement), you return
to the Remote Workspace Menu...

System Operations
5
Introduction
This chapter discusses procedures that you use to operate and maintain
AUDIX Voice Power on a regular basis. These procedures include:
n   System Management
—
—
—
—
—Retrieving messages from the Message Drop Service
Broadcasting messages
Retrieving messages from the General Mailbox
Retrieving messages from the Maintenance Mailbox
Viewing the Event Log Report
n  System Operation
—Starting the voice system
The voice system starts automatically when the UNIX
system boots. At...

System Operations
—
—
—
—
—
Displaying the System Status report
The System Status report tells you whether the system is
running or stopped.
Resetting the voice system
Y
OU may need to reset the voice system to recover from
certain errors.
Shutting down the UNIX System
There are specific steps that you should follow in shutting
down the UNIX System to avoid damaging the files.
Rebooting the UNiX System
You may need to reboot the UNIX System to recover from
certain errors.
Displaying the System Monitor...

 System Operations
System Management Operationsl
System management operations include:
n     Retrieving messages from the Message Drop Service, General
Mailbox, and Maintenance Mailbox
n    Broadcasting messages
n     Viewing the Event Log Report
Retrieving Messages from the
Message Drop Service
Messages can be retrieved from the Message Drop Service in much the
same way that any other AUDIX Voice Power subscriber listens to the
messages in his or her mailbox.
NOTE:
If more than 250 messages have...

System Operations
5.   Press     .2q
-–  AUDIX Voice Power plays the header of the first message.
6.You may then use the following commands:
Play
0qPress     to play the current message body.
Pause
3qPress           to pause during the message body.
3qResume    Press                     again to resume after the pause.
5qBack Up    Press                      one or more times to back up the message by
4 seconds for each press.
6qForward  Press           one or more times to space forward by
4 seconds for...

System Operations
Broadcasting Messages
The Voice Mail Service Administrator may send a broadcast message to
all subscribers on the system. To send a broadcast message, follow these
steps:
1.Log into AUDIX Voice Power as the Voice Mail Service
Administrator.
2.At the Activity Menu, press       , Record Messages.
1q
3.Speak your message.
4.
1qPress       to end recording.
5.
You may then do one of the following:
n
n
n#qPress        to approve your message and proceed to
addressing the message.
2q1qPress...