ATT AUDIX Voice Power Release 2.1.1 Guide

Feature and Planning Review
Temporary Closure   
The Temporary Closure feature provides a special temporary closure
message that can be followed by either the Day or Night Automated
Attendant Service, a disconnect, or an opportunity to leave a message in
the general mailbox. The Temporary Closure message can be recorded
and selected remotely so that it can be used for special circumstances
such as days when the roads are impassable.
FAX Transfer 
The FAX Transfer feature of Automated Attendant recognizes...

Feature and Planning Review
Subscriber Recorded Name Administration      
Since callers can address messages by name instead of by extension,
it is desirable for all users to have a name recorded so that the caller
will hear the name as confirmation rather than the extension number.
Subscriber Recorded Name Administration allows the Voice Mail
administrator to record multiple user names easily without having to
log on as each user,
Subscriber Name Addressing Identifier    
Each subscriber record must...

Feature and Planning Review
Overflow to General Mailbox   
If a subscriber’s mailbox becomes full, there is a system-wide option that
sends new Call Answer messages to the general mailbox instead of the
subscriber’s personal mailbox. If your system uses this option, callers will
be asked to indicate who they are calling as part of the message, so that
the owner of the general mailbox can forward any overflow messages to
the subscribers.
If subscribers have frequent mailbox overflow, either they need a...

Feature and Planning Review
n  Access to the AUDIX Voice Power administrative terminal is
limited. To use the terminal you must know the Iogin ID and the
password. This password created by you as the System Manager
should be at least six Chiaracters long, with one of the characters
being a symbol. You should not share this password with more than
one other person.
As the AUDIX Voice Power System Manager, it is your responsibility to
protect subscribers from unauthorized access to their mailboxes....

Feature and Planning Review
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Passwords should not be coded in programmable function
keys or speed-dialing keys which allow ready access by
unauthorized persons.
When assigned a mailbox, users should log in immediately
and change their passwords to ones known only to
themselves.
Passwords should be periodically changed based on the
sensitivity of the messages handled.
Assigning Services to Channels
Each AUDIX Voice Power system has from four to twelve analog voice
channels to which specific services...

Feature and Planning Review
n  There is only one Message Drop Service. If you use the Message
Drop Service, start by assigning it to one Channel, and then assign
it to other channels as the need arises. If you do not plan to use the
Message Drop Service, do not assign it to any channel.
If you are using the Automated Attendant Service, you should use
the Automated Attendant transfer feature instead of using the
Message Drop Service. The Automated Attendant transfer feature
can transfer calls to one or...

Feature and Planning Review.
System Parameters
Certain parameters control overall system performance. These
parameters must be initially set for each system, and are infrequently
changed. The values for these parameters are collected on FORM C
in the AT&T AUDIX™ Voice Power Planning Guide and Forms.
The parameters are:
n  Voice
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—Mail Parameters  
System Operator Extension
Pause for Touch-Tone input
Maximum Extension Length
Transfer to Subscriber Only?
System Mode of Addressing
Maximum...

Feature and Planning Review
The message waiting lamp parameters are filled in during initial
implementation as these parameters are specific to the switch and will
not change after initial implementation.
For more information on this topic, see the AT&T AUDIX™ Voice Power
P/anning Guide and Forms and the Switch Notes for your telephone
system.
Subscriber Administration  
Each person who wilI be allowed to use the Call Answer or Voice Mail
features is a subscriber who must be identified to the AUDIX Voice...

Feature and Planning Review
n   Mode of Addressing
n   Mailbox Size in minutes
n   Personal Operator
n   Class of Service
—Does Subscriber Have Switch Call Coverage
— If No Call Coverage, Maximum Rings
— Coverage Service
— Outcalling Allowed
The Class of Service parameter is a shortcut that specifies combinations
of values for the four parameters that follow it. Either the Class of Service
parameter can be specified, or the four parameters can be specfied
individually,
For more information on this topic,...

Feature and Planning Review
Outcalling Administration    
Outcalling is an optional feature that allows subscriber’s to request that
AUDIX Voice Power call to inform them when new messages are
received. The feature is controlled on both a system-wide basis and on
an individual subscriber basis.
The Outcalling service parameters specify how the outcalling will operate
on a system-wide basis. You should write their values on FORM F in the
Planning Guide. The parameters are:
n  Is outcalling active?
n...