3Com Palmone VII Organiser Instructions Manual

							Chapter 8 Page 223
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using 
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the 
connection fails. An easy way to do this is to display the expanded 
Service Connection Progress messages. Expanded Service Connection 
Progress messages describe the current stage of the login procedure. 
Press the lower half of the scroll button at any point during login to 
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does 
not give you enough information to find out why you cannot connect 
to your ISP or dial-in server, take a look at the Network Log. The 
Network Log lists all of the communication that occurs between your 
modem and your dial-in server during the login procedure. The 
information in the Network Log can help your ISP or your system 
administrator pinpoint where and why the login procedure 
communication fails.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire 
Network Log.
3. Tap Done.
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not 
enter that information in the Network Preferences screen, it will 
appear that you successfully logged into your network. When you try 
to use an application or look up information, however, the connection 
fails. If this occurs, try adding a DNS number. Ask your ISP or your 
system administrator for the correct Primary and Secondary DNS IP 
numbers. 
						

							Page 224  Setting Preferences for Your Organizer
Owner preferences
The Owner Preferences screen enables you to record a name, company 
name, phone number, or any other information that you want to 
associate with your organizer.
If you use the Security application to turn off and lock your organizer 
with a password, information that you put in the Owner Preferences 
displays the next time you turn on your organizer. See “Security” in 
Chapter 3 for more information.
To enter the Owner preferences:
nEnter the text that you want to associate with your organizer in the 
Owner Preferences screen. If you enter more text than can fit on 
one screen, a scroll bar automatically appears on the right side of 
the screen.
If you assign a password with the Security application, the 
information in the Owner Preferences screen cannot be changed. In 
this case, an Unlock button appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1. Tap Unlock.
2. Enter the password that you defined in the Security application.
3. Tap OK. 
						

							Chapter 8 Page 225
ShortCuts preferences
The ShortCuts Preferences screen enables you to define abbreviations 
for entering text with Graffiti strokes. This section describes how to 
create, edit, and delete a ShortCut. See “Graffiti ShortCuts” in Chapter 
2 for more information on the use of ShortCuts. 
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. All 
ShortCuts you create appear on the list in the ShortCut Preferences 
screen. All the ShortCuts are available in any of your organizer 
applications and are backed up on your computer when you perform 
a HotSync operation.
To create a ShortCut:
1. Tap New.
2. On the ShortCut name line, enter the letters you want to use to 
activate the ShortCut.
3. Tap the ShortCut Text area and enter the text that you want to 
appear when you write the ShortCut characters.
Tip:You may want to add a space (space character) after the 
last word in your ShortCut text. This way, a space 
automatically follows the ShortCut text.
4. Tap OK.
Tip:To use a ShortCut, draw the ShortCut stroke followed by the 
ShortCut characters. When you draw the ShortCut stroke, the 
ShortCut symbol appears at the insertion point to show that 
you are in ShortCut mode.
Tap New 
						

							Page 226  Setting Preferences for Your Organizer
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1. Tap the ShortCut you want to edit.
2. Tap Edit.
3. Make the changes you want and tap OK.
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of 
ShortCuts.
To delete a ShortCut:
1. Tap the ShortCut you want to delete.
2. Tap Delete.
3. Tap Yes.ShortCut
    
						

							Chapter 8 Page 227
Wireless preferences
The Wireless Preferences screen enables you to do the following:
nView your address on the Palm.Net network, which you create 
when you activate the service.
nChange the proxy server with which your organizer 
communicates.
nReceive a warning when a wireless transaction is about to transmit 
your identification or location.
Proxy
The IP address that appears by default in this screen is the address of 
the Palm.Net proxy server. You do not need to identify a different 
proxy server unless your organization has its own proxy server and 
supplies you with an IP address for that proxy server.
To change the IP address of your proxy server:
1. Tap the Proxy field.
2. Tap the dot to the right of the first section of the Proxy field, and 
then enter the first section of the IP address. 
Note:Each section must be a number from 0 to 255.
3. Repeat step 2 for the second, third, and last sections of the IP 
address.
4. Tap OK.
Tip:To restore the initial IP address of the proxy server, tap 
Default.
Tap here 
						

							Page 228  Setting Preferences for Your Organizer
Sending ID or location information
When you submit a query to some query applications, they 
automatically elicit the following information from your organizer:
nThe number that uniquely identifies your organizer 
nYour approximate location, reported as the ZIP code of the area 
where you are currently located
Having such information enables the query application to offer you 
better service and more accurate information in its clippings. 
If, however, you do not want to send this information over the 
airwaves, you can receive a warning whenever a query application is 
about to send this information. The warning gives you a choice; you 
can continue the transaction or cancel the transaction before any 
information is sent.
To activate the warning about transmission of ID or location:
nSelect the check box next to Warn when sending ID or location 
information. A check mark should appear in the check box. 
						

							Appendix A Page 229
Appendix A
Maintaining Your Organizer
This chapter provides information on the following:
nCaring for your organizer
nAbout the AAA batteries
nAutomatic recharging of the transmitter
nProper use of the antenna
nResetting your organizer
Caring for your organizer
Your organizer is designed to be rugged and reliable and to provide 
years of trouble-free service. Please observe the following general tips 
when using your organizer:
nTake care not to scratch the screen of your organizer. Keep the 
screen clean. When working with your organizer, use the supplied 
stylus or plastic-tipped pens intended for use with a touch-
sensitive screen. Never use an actual pen or pencil or other sharp 
object on the surface of the organizer screen.
nYour organizer is not waterproof and should not be exposed to 
rain or moisture. Under extreme conditions, water may enter the 
circuitry through the front panel buttons. In general, treat your 
organizer as you would a pocket calculator or other small 
electronic instrument.
nThe touch-sensitive screen of your organizer contains a glass 
element. Take care not to drop your organizer or subject it to any 
strong impact. Do not carry your organizer in your back pocket: if 
you sit on it, the glass may break.
nProtect your organizer from temperature extremes. Do not leave 
your organizer on the dashboard of a car on a hot day, and keep it 
away from heaters and other heat sources.
nDo not store or use your organizer in any location that is extremely 
dusty, damp, or wet.
nUse a soft, damp cloth to clean your organizer. If the surface of the 
organizer screen becomes soiled, clean it with a soft cloth 
moistened with a diluted window-cleaning solution. 
						

							Page 230  Maintaining Your Organizer
About the AAA batteries
Please note the following considerations when replacing the batteries 
in your organizer:
nUnder normal conditions, depending on your usage pattern, the 
AAA batteries of your organizer should provide weeks of use. You 
can conserve battery life by minimizing the use of the backlight 
feature, and changing the Auto-off setting that automatically turns 
the organizer off after a period of inactivity. See “General 
preferences” in Chapter 8 for more information.
nAs the batteries become low in the course of normal use, messages 
appear onscreen alerting you to the low battery condition. Replace 
the batteries as soon as you can after the first alert appears. 
Remember to perform a HotSync
® operation to back up your data 
before you replace the batteries. This helps prevent accidental data 
loss.
nWhen replacing the batteries, begin by turning your organizer off 
(so there is no screen display).
nWhen replacing the batteries, always use good quality batteries of 
the same type. Do not mix old and new batteries. Use only alkaline 
batteries with your organizer.
nWhen you remove the old batteries, the built-in backup power of 
your organizer maintains memory data. Whenever you remove 
the batteries, replace them immediately. We recommend replacing 
batteries within a period of one minute. If you encounter any 
difficulties or delays while you’re replacing the batteries, reinstall 
the original batteries and wait a few minutes for the backup power 
to recharge.
nIf the batteries drain to the point where you cannot turn on your 
organizer, there is enough residual power in the batteries to 
preserve your data safely only for a few days beyond that point. If 
your organizer does not turn on when you press the power button, 
you should replace the batteries immediately.
nIf you leave drained batteries in your organizer for an extended 
period of time, you can lose all of the stored data. If this happens, 
replace the batteries and use the reset button to reset your 
organizer. (See “Resetting your organizer” later in this chapter for 
details.) After you reset your organizer, perform a HotSync 
operation to restore the data from your computer. 
						

							Appendix A Page 231
Automatic recharging of the transmitter
The transmitter used by your organizer for web clipping and wireless 
Internet messaging contains a rechargeable storage battery. It is a 
NiCad (nickel-cadmium) battery.
When you first set up your organizer, the initial charging of the 
transmitter takes about 70 minutes. Like any storage battery, the 
transmitter must be recharged. How often recharging must happen 
depends on the frequency with which you use web clipping and 
wireless Internet messaging.
You don’t have to do anything to recharge the transmitter. Your 
organizer senses when the transmitter needs to be recharged and 
automatically recharges it from the AAA batteries. Your organizer 
also tries to schedule the recharging of the transmitter at a time when 
you typically don’t use the organizer. The organizer does not have to 
be turned on to recharge the transmitter.
To monitor the status of the transmitter:
1. In the Applications Launcher, tap the Diagnostics icon.
2. Tap Details.
3. Refer to the following fields for information on the transmitter:
Transmitter Charge: Indicates the voltage remaining in the trans-
mitter. A number above 5 indicates that the transmitter has ad-
equate power.
Scheduled Charge: Can show one of the five following states:
“Not Scheduled” indicates that your transmitter has adequate 
power.
“Today” or “Tomorrow” and a time indicate that your trans-
mitter needs to be recharged, and your organizer has scheduled 
recharging to occur either today or tomorrow at the indicated 
time.
“Charging” indicates that your organizer is currently recharg-
ing the transmitter.
“Charging Suspended” indicates that your organizer is unable 
to recharge the transmitter because of power demands by your 
organizer (typically, the backlight is in use). To resume recharg-
ing, turn off the backlight or simply turn off your unit. Recharg-
ing resumes when power demands are reduced.  
						

							Page 232  Maintaining Your Organizer
“Insert new AAA batteries” indicates that the batteries in your 
organizer lack sufficient power to continue recharging the 
transmitter. Insert new batteries as soon as you can.
Charge Finish: Appears only when recharging has been scheduled 
or is under way. Displays the estimated time that recharging 
will end.
Recharging takes less time than the initial charging of the transmitter. 
While the transmitter is being recharged, you cannot use query 
applications or the iMessenger™ application. You can, however, use 
all other applications.
Important:You yourself cannot replace the transmitter, even when it 
can no longer be recharged, because attempting to open 
the organizer voids the warranty. There are no parts 
inside your organizer that you can replace, so do not 
attempt to open it. See “Palm.Net™ Service Agreement, 
Warranty, and Other Product Information” for details.
For information on returning the organizer to 3Com, visit the web site 
http://www.palm.net
The RBRC Battery Recycling Seal is on the NiCad battery inside your 
organizer, which indicates that 3Com is voluntarily participating in an 
industry program to collect and recycle these batteries at the end of their 
useful life, when taken out of service in the United States or Canada. The 
RBRC program provides a convenient alternative to placing used NiCad 
batteries into the trash or the municipal waste stream, which is illegal in some 
areas. Please call 1-800-8-BATTERY for information on NiCad battery 
recycling in your area. 3Com Corporation’s involvement in this program is 
part of our commitment to preserving our environment and conserving our 
natural resources.
If you ever dispose of your organizer, please dispose of it without 
damaging the environment. Either return your organizer to 3Com, or 
take it to your nearest environmental recycling center.