3Com Palmone VII Organiser Instructions Manual

							Chapter 1 Page 3
Chapter 1
Introduction to Your 
Palm VII
™ Organizer
This chapter explains the physical buttons and controls on your 
Palm VII™ connected organizer, how to set up your organizer and 
charge the transmitter, how to use your organizer for the first time, 
and how to use HotSync
® technology to synchronize your organizer 
and Palm™ Desktop organizer software. This chapter also introduces 
the Palm.Net™ wireless communication service and the wireless 
features of the Palm VII organizer.
Getting to know your Palm VII organizer
What is a Palm VII organizer?
With your Palm VII organizer you will no longer have trouble getting 
to meetings and appointments on time, or remembering the names 
and personal details of the people you connect with. It will be easy for 
you to remember all the items on your to do list. The organizer can 
help you improve your track record in all these areas, both at work 
and at home. 
You can enter all your schedule details in Date Book so you can view 
them by the day, week, or month; you can even set an alarm to remind 
you of important meetings. Keep all your contact names, addresses, 
phone numbers, and other details in Address Book, so you can find 
them as soon as you need them. Add your tasks to To Do List, 
prioritize them so you don’t overlook them, and assign them a due 
date. 
Your Palm VII organizer can be easily connected to the Internet, 
without using a wire or an external modem, through a wireless 
communication service maintained by 3Com. Using applications 
called query applications, you can access a wide spectrum of 
information available on the Internet and view that information in a 
format that is easy to read on your organizer screen. Another 
application, the iMessenger™ application, gives you an Internet 
messaging address; so you can use your Palm VII organizer to stay  
						

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connected by wireless Internet messaging anytime, anywhere within 
the coverage area of the wireless communication service. 
To make sure you don’t lose any important information, you can 
synchronize your data with Palm Desktop software on your computer 
so you always have a backup copy. You can set different levels of 
security for your organizer so unauthorized eyes cannot view your 
data.
When you are out of the office, track your expenses for your expense 
reports; then transfer the data to your computer to print it out. You can 
write, edit, and view your e-mail, and then synchronize your e-mail 
with your desktop E-Mail application when you return to your office.
System requirements
To install and operate Palm Desktop software, your computer system 
must meet the following requirements:
Minimum requirements 
nWindows 98, Windows 95, or Windows NT 4.0
nIBM-compatible 486 computer or higher 
n8 MB RAM (memory) minimum, 16 MB recommended (required 
with Windows NT 4.0)
n20 MB available hard disk space
nVGA monitor or better (the Quick Tour requires a 256 color video 
display)
nCD-ROM drive (you can also download Palm Desktop software 
from http://www.palm.net, or order 3.5 diskettes from 3Com)
nMouse
nOne available serial port
See “Activating the Palm.Net wireless communication service” later 
in this chapter for information on what is required to activate the 
service.
Optional equipment
nPalm Modem® accessory
nWindows-compatible printer
Macintosh compatibility
You can connect your Palm VII organizer to your Macintosh using 
Palm™ MacPac version 2 or higher (sold separately). For more  
						

							Chapter 1 Page 5
information about Macintosh compatibility, visit the web site 
http://www.palm.net.
Palm VII components
Locating front panel controls
Screen
Displays the applications and information stored in 
your organizer. It is touch-sensitive and responds to 
the stylus.
Graffiti
® 
writing 
areaThe area where you write letters and numbers using 
the Graffiti
® alphabet. See Chapter 2 to learn how to 
write Graffiti characters. 
Application 
buttonsOpen the individual organizer applications that 
correspond to the icons on the buttons: Date Book, 
Address Book, To Do List, and Memo Pad. See 
“Buttons preferences” in Chapter 8 for details on 
reassigning these buttons to activate any application 
on your organizer.
Tip:If your organizer is turned off, pressing any 
application button activates your organizer 
and opens the corresponding application.
Graffiti 
writing area
Application 
buttons
Scroll button Power button/ 
Backlight controlScreenAntenna
IR port 
						

							Page 6  Introduction to Your Palm VII™ Organizer
Scroll 
buttonDisplays text and other information that extends 
beyond the area of the Palm VII organizer screen. 
Pressing the lower half of the scroll button scrolls 
down to view information below the viewing area, 
and pressing the upper half of the button scrolls up to 
view the information above the viewing area.
Power 
button/
Backlight 
controlTurns your organizer on or off and controls the 
backlight feature. 
If your organizer is turned off, pressing the power 
button turns the organizer on and returns you to the 
last screen you viewed. Press the power button to 
turn the organizer off. 
If you have difficulty seeing the information 
onscreen, use the backlight to illuminate the screen. 
Press the power button and hold it down for about 
two seconds to turn the backlight on or off.
You can assign the full-screen pen stroke to activate 
the backlight. See “Pen preferences” in Chapter 8 for 
more information.
IR port
Uses infrared technology to transmit data to and 
receive data from other Palm Computing
® platform 
devices that also have an IR port. See “Beaming 
information” in Chapter 6 for more information.
Antenna
Gives you access to the Palm.Net service. See Chapter 
5 for more information. See “Buttons preferences” in 
Chapter 8 to learn how to open a specific application 
when you raise the antenna. 
Whenever you use the wireless features of your 
organizer, please observe the guidelines or 
prohibitions on the use of wireless devices in your 
current location. For example, when you are on an 
airplane, do not raise the antenna or use the wireless 
features at times when the Federal Aviation 
Administration (FAA) or airline regulations prohibit 
the use of cellular phones. You can, of course, use all 
other applications of your organizer in accordance 
with airline regulations for electronic devices. 
						

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Locating back panel components
Stylus
Slides in and out of the slot in the back panel of 
the organizer. To use the stylus, remove it 
from the slot and hold it as you would a pen or 
pencil. Unscrew the top of the stylus to access 
the reset tool.
Reset button
Under normal use, you should not have to use 
the reset button. See Appendix A for 
information about when and how to use the 
reset button.
Contrast 
controlAdjusts the appearance of the screen for the 
clearest screen display. Depending on the 
lighting conditions or temperature of the 
environment where you use your organizer, 
you may need to adjust the setting of the 
contrast control.
Battery door
Covers the AAA batteries that power your 
organizer and charge the transmitter. See 
“Installing the batteries” later in this chapter 
for information on removing the battery door 
and installing batteries.
Reset 
button
Serial 
port 
door Stylus
Battery
doorContrast 
control 
						

							Page 8  Introduction to Your Palm VII™ Organizer
Important:Your organizer requires a dedicated port. It cannot share 
a port with an internal modem or other device. If you are 
unsure about the location of the serial port on your 
computer, refer to your computer’s documentation. Serial port door
Protects the serial port that fits into the 
connector of the organizer cradle. The door 
ensures that the connection surface of the 
serial port remains clean and clear of debris.
Note:When your organizer is in the cradle, 
and the cradle is connected to your 
computer, you can use HotSync 
technology to do a two-way exchange 
of the data on your organizer and your 
computer. Plug the connector of the 
cradle into the serial (COM) port, as 
shown in the following illustration. 
						

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Installing the batteries
To use your organizer, you must install two AAA alkaline batteries. 
The batteries fit behind the battery door on the back of the organizer.
To install the batteries:
1. Press the tab on the battery door and lift the battery door away 
from the organizer.
2. Install the two AAA alkaline batteries supplied with your 
organizer into the battery compartment.
Note:A diagram in the interior of the battery compartment 
shows the orientation of the positive (+) and negative (-) 
ends of the batteries. When correctly installed, the clips in 
the battery compartment secure the batteries in place.
3. Insert the battery door back into place so that it is flush with the 
back of the organizer and “clicks” into position.
Important:Do not force the battery door. When the batteries are 
correctly installed, the battery door clips smoothly into 
place. If you feel resistance when replacing the battery 
door, make sure the door is aligned with the slots on the 
back of your organizer, and that the batteries are firmly 
seated in the battery compartment.
Replacing batteries 
Under normal conditions, depending on your usage pattern, the AAA 
batteries of your organizer should provide weeks of use. When the 
time comes to replace the AAA batteries, your organizer gives you 
ample warning.
Press tab to 
open 
						

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When you replace the AAA batteries, keep these points in mind:
nBefore you replace the batteries, perform a HotSync operation so 
that you have a backup copy of all your data on your computer.
nWhen you remove the old batteries, the built-in backup power of 
your organizer maintains memory data. Whenever you remove 
the batteries, replace them immediately. We recommend replacing 
batteries within a period of one minute. If you encounter any 
difficulties or delays while you’re replacing the batteries, reinstall 
the original batteries and wait a few minutes for the backup power 
to recharge.
nWhen you dispose of the AAA batteries, please dispose of them 
without damaging the environment.
Setting up your organizer 
and charging the transmitter
The first time you insert the AAA batteries, your organizer 
automatically begins two processes:
nThe batteries begin to charge the transmitter you use with the 
wireless communication service. This takes about 70 minutes. As 
soon as the transmitter has been charged, you can activate the 
service. See “Activating the Palm.Net wireless communication 
service” later in this chapter.
nYour organizer turns on automatically and Setup begins. Setup 
consists of a short series of screens that you complete to prepare 
your organizer for use. Setup also lists the query applications that 
are preloaded on your organizer. To complete Setup, follow the 
instructions onscreen.
As soon as you finish Setup, you can use all the basic applications of 
your organizer. See Chapter 4 for the list of your basic applications.
Upgrade information
If you already own a PalmPilot™ organizer or Palm III™ organizer, 
3Com recommends that you install the version of Palm Desktop 
software that comes with your new Palm VII organizer into the same 
folder as your current Palm Desktop software. When you install the 
new version in the same folder as the previous version, all your data 
is preserved.
If you use another personal information manager (PIM), you still need 
to install Palm Desktop software in order to add HotSync Manager,  
						

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conduit software, and other features of Palm Desktop software to your 
computer.
You perform HotSync operations in exactly the same way, so you can 
quickly synchronize your old data with your new organizer.
To upgrade:
1. Read the Getting Started guide for an overview of the complete 
installation process.
2. (Optional) To ensure against any data loss, go to the folder that 
stores Palm Desktop software, copy your username folder, and 
store the copy outside the Palm Desktop software folder.
3. Synchronize your old organizer with your old Palm Desktop 
software.
This ensures that the latest information from your organizer is 
on your desktop computer.
4. Follow the installation instructions in “Installing Palm Desktop 
software” later in this chapter.
Be sure to install the new software in the same folder as the old 
software.
5. To prepare for the first HotSync operation that synchronizes your 
new organizer with your new Palm Desktop software, go to the 
HotSync Manager and choose Custom.
Note:Be sure your username appears in box at the top of the 
Custom dialog box. If not, select your username.
6. For all conduits, click Change and select the option Desktop 
overwrites handheld. Then click Done.
See “Customizing HotSync application settings” in Chapter 7 
for more information.
7. Place your new organizer in the cradle and press the HotSync 
button.
8. If the Select User dialog box appears, select your username.
9. Return to the Getting Started guide and complete the activation of 
your organizer.
Each organizer must have a unique name
After you complete the upgrade process described above, you have 
two organizers with the same name. This is an undesirable situation.  
						

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Each organizer must have a unique name in order to prevent 
unexpected results during HotSync operations and other 
complications.
We strongly recommend that you perform a hard reset on your old organizer. 
See “Performing a hard reset” in Appendix A for details.
A hard reset not only erases all data from the old organizer; it also 
erases the name and makes that organizer a clean slate, ready to 
receive a new name. The next time you perform a HotSync operation 
with this old organizer, you are asked to give it a name. Be sure to give 
it a unique name.
Palm Desktop organizer software
Palm Desktop software extends many of the functions of your 
organizer to your computer and serves to back up all your data. 
Viewing and editing your data using Palm Desktop software is 
optional. However, when you use it with your organizer and the built-
in HotSync technology, you can fully synchronize the information on 
your organizer with the information on your computer. 
It is a good idea to back up your data in case something happens to the 
data on your organizer. Changes you make on your organizer or Palm 
Desktop software appear in both places after you synchronize.
With Palm Desktop software, you can do the following:
nWork with your organizer applications on your computer. Palm 
Desktop software duplicates the Date Book, Address Book, To Do 
List, and Memo Pad applications on your organizer, so you can 
view, enter, and modify any data stored on your organizer.
nBack up the data stored on your organizer with HotSync 
technology and synchronize the data on your Palm Desktop 
software. Synchronization is a one-step procedure that ensures 
your data is always safe and up-to-date. See “Exchanging and 
updating data: HotSync operations” in Chapter 4 for more 
information. 
nImport and export data. See “Importing data” in Chapter 2 for 
more information.
nPrint your Date Book, Address Book, To Do List, and Memo Pad 
information on any printer.