3Com Palmone VII Organiser Instructions Manual

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So when you’re near a desktop computer and have some time, you can 
take advantage of the elaborate graphics, variety, and many choices 
offered by a web site —
But when you’re in a car or on the street and need information fast, a 
query application on your organizer makes it easy to find the specific 
information you need — 
Adding more query applications
When you set up your organizer, you find that several query 
applications have been preloaded onto your organizer. 
						

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When you install Palm Desktop software on your computer, you can 
select many more query applications. Use the Install Tool to transfer 
these to your organizer.
Still more query applications are available on the web site 
http://www.palm.net.
You add query applications to your organizer just as you would any 
other application. See “Installing add-on applications” in Chapter 3 
for details.
Wireless Internet messaging: 
the iMessenger application
Using the iMessenger application on your organizer, you can send 
and receive short text messages. 
Your organizer is part of the Palm.Net network. This network receives 
and stores messages sent to you at your Palm.Net address, and it 
delivers any message you send directly from your organizer to the 
Internet e-mail address you specify.
When you activate the Palm.Net wireless communication service, you 
acquire an address on the network — for example, [email protected]. 
Then, whenever you’re within coverage of the network, you can 
communicate with anyone who has an Internet e-mail account.
Important:The iMessenger application is completely independent of 
the Mail application. Mail does not use the transmitter or 
the Palm.Net wireless communication service. See “The 
iMessenger application differs from the Mail application” 
later in this chapter for details. See Chapter 6 for 
information about Mail.
The Palm.Net wireless communication service
The Palm.Net wireless communication service includes the following: 
nThe network through which you access the Internet.
nThe web site on which you can track your usage of the service, 
learn about the service and its features, and find new query 
applications to download.
nThe Palm.Net query application, in which you can also track your 
usage of the service and learn about the service and its features. 
						

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nCustomer Care. See the Getting Started guide for the support 
e-mail addresses and phone numbers.
nConvenient credit card billing.
The network
The Internet is often described as a “network of networks,” and the 
Palm.Net network is just another network tied into the Internet. 
The advantage of the Palm.Net network is that your organizer has a 
wireless, over-the-air connection to it. So long as one of the radio 
transmitter/receivers of the network can pick up the signal sent by 
your organizer — referred to as being “within coverage” — you can 
use query applications and the iMessenger application.
Note:See the important notice at the beginning of this chapter about 
observing regulations on the use of wireless devices on 
airplanes and in other locations where their use may be 
restricted.
Protection of your wireless transactions
Your organizer is equipped with next generation encryption 
technology from Certicom. This encryption technology is used to 
secure your credit card number when you activate the Palm.Net 
service. It is also used by various query applications to secure the 
transmission of sensitive information such as messages and 
passwords that are sent over the Palm.Net network. Data is protected 
both when sent from your organizer over the network and when 
coming in from the Internet directly to your organizer.
When a wireless transaction is secured, the command button that 
initiates the transaction is marked not only by the over-the-air icon, 
but also by the security icon.
Encryption makes your data unreadable by anyone but the intended 
recipient. Encryption is done using elliptic curve cryptography, a 
technology developed by Certicom and used in a wide variety of 
consumer handheld devices and enterprise applications. For more 
information about Certicom’s encryption technology, visit the 
Certicom web site http://www.certicom.com.
The security icon indicates that 
your transmission is encrypted 
						

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It’s not unusual to experience a delay of a several seconds when a 
wireless transaction is being encrypted. 
In addition to the protection provided by the Palm.Net network, 
individual query applications may add another layer of protection to 
their transactions. For example, a query application may require you 
to create and use a password to access sensitive information (for 
example, your checking account).
See “Wireless preferences” in Chapter 8 for information about 
preventing the transmission of your location and identification. See 
“Security” in Chapter 3 for information about locking your organizer. 
See “Making records private” in Chapter 4 for information about 
hiding specific records.
The Palm.Net web site: http://www.palm.net
The Palm.Net web site is an important source of information about the 
wireless features of your organizer and about your use of the wireless 
communication service. The following features are available on the 
web site: 
nCoverage maps: Review detailed maps that show where Palm.Net 
coverage is available. You can also look up a ZIP code to see if an 
area is within coverage. Go here if you want to report an area 
where the signal strength is too weak to perform wireless 
transactions.
nMy Account: Check the current status of your account, in both 
summary and detailed (day-by-day) form. Go here to change your 
account information and password.
Note:Access to My Account is restricted to users who have an 
account with the Palm.Net wireless communication 
service. To access My Account, you must log in with the 
username and password you created during activation.
niMessenger application support: Delete messages, designate a 
forwarding address, and designate an address to which to send a 
copy of all your outgoing messages. 
nSupport: Learn about Palm.Net services and wireless features, get 
answers to frequently asked questions, and submit questions to 
Palm.Net Customer Care. 
nQuery Apps: Download the latest query applications to your 
desktop computer. 
nWeb Resources: Order books about the Palm Computing® platform 
and sign up for InSync Online, an e-mail service that distributes  
						

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new query applications, tips about your organizer, and news 
about Palm Computing platform compatible products. Use the 
links on this site to visit hundreds of other sites related to products 
for the Palm Computing platform.
The Palm.Net query application
The Palm.Net query application is a condensed version of the web 
site. If you have a question about the service or your use of it, the 
query application is the first place to go to find your answer.
To open the Palm.Net query application:
nTap the Palm.Net query application icon: . 
You can do the following in the query application:
nCheck a summary of the current status of your account
nRead Customer Support topics
nSubmit a question or comment to Customer Support
Improving signal strength
Radio signals can be blocked by many kinds of objects in the 
environment. Trying to perform wireless transactions using a weak 
signal requires more power from your batteries. 
If you experience poor reception, often you can improve it simply by 
moving five or ten feet in any direction away from the spot where 
reception is poor. See “Wireless problems” in Appendix B for a list of 
steps you can take to improve reception.
As you move around to improve reception, you can monitor the 
increase or decrease in signal strength. 
						

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To monitor signal strength in the Diagnostics application:
nTap the Diagnostics icon  .
Both the bar graph and the number represent the signal strength:
nThe graph represents signal strength as a series of bars. The more 
bars displayed, the stronger the signal. 
nThe number represents signal strength as a percentage. The higher 
the number, the stronger the signal.
You can also monitor signal strength from within query applications 
and the iMessenger application. A small version of the same bar graph 
you see in the Diagnostics application appears onscreen when you’re 
performing a wireless transaction.
Using query applications
In general, web clipping is a simple process of query-and-response 
that works like this:
More bars =
Stronger
signal
  In query applications   In the iMessenger application 
						

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nYou open the query application that provides the information you 
want. For example, you open a query application that reports the 
weather.
nYou submit a query that requests specific information. For 
example, you ask what the weather forecast is for San Francisco.
nYou tap a button that sends your request to the Internet.
nThe query application sends your request to the Internet and 
returns, quickly, with a clipping that gives you only the specific 
piece of information that you requested.
Opening query applications
When you install query applications, they appear by default in the 
Palm.Net category of the Applications Launcher. The icons of query 
applications are easy to recognize: They all have a dark diamond 
shape as their background and include the over-the-air icon:
Feel free to explore all of your query applications to find out what kind 
of information they offer. Despite the presence of the over-the-air 
symbol in its icon, you can open any query application without 
incurring any cost.
Background of all query    
application icons
Palm.Net category of the 
Applications Launcher 
						

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To open a query application:
1. Raise the antenna, located on the right side of your organizer.
Raising the antenna automatically opens the Applications 
Launcher to the Palm.Net category. When the transmitter suc-
cessfully connects to the network, your organizer beeps.
2. Tap the query application that queries the Internet for the kind of 
information you want.
Tip:You can set your organizer to open a specific application 
whenever you raise the antenna. See “Buttons preferences” in 
Chapter 8 for details.
Working with query applications
Query applications are designed so that you can use them as you use 
any of the basic applications. The skills you learn in other applications 
can be applied to working in query applications.
Query applications are similar to basic applications in the following 
ways:
nYou tap to select an item or perform an action just as you do in 
other applications on your organizer.
nYou use Graffiti® writing or the onscreen keyboard to enter text.
nElements of the interface that look familiar — edit lines, pick lists, 
check boxes, scroll arrows, buttons, menus, etc. — behave in query 
applications as they behave in basic applications like Address 
Book or Memo Pad. To ensure the best reception: If 
you are holding the organizer 
in your hand, raise the antenna 
to its position at 135
°, located 
at the second click you feel as 
you raise the antenna. If the 
organizer is on a flat surface, 
raise the antenna to its position 
at 90
°.
      90°135° 
						

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nIn edit lines, you can select, cut, copy, and paste text as you do in 
other applications on your organizer. 
Sorted pick lists
In query applications, pick lists of words sorted alphabetically or 
numbers sorted in ascending order work in the same way that Phone 
Lookup works: if you write the first letter of a word, the list scrolls to 
the first entry that begins with that letter. If you write the first two 
letters, the list scrolls to the entry that starts with those two letters; and 
so on, until the letters you write identify a unique entry.
For example, when you select a state from an alphabetical list of states, 
writing “m” causes the list to scroll to and select Maine. If you then 
write “o,” the list selects Montana and enters it in the field.
Actions that incur a cost
Tapping a command button or other object that displays the over-the-
air icon initiates a wireless transaction. Typically, you incur a cost 
whenever you perform a wireless transaction. This cost takes the form 
of either (1) a deduction from the kilobytes included in your monthly 
plan or (2) if your monthly kilobytes have been used up, an additional 
charge. Consult http://www.palm.net or the Palm.Net query 
application for details on billing.
Simply reviewing the contents of a query application does not initiate 
a wireless transaction and costs nothing.
To submit a query to the Internet:
1. Raise the antenna.
2. Tap the icon of the query application you want to open.
3. Follow the directions onscreen for specifying the information you 
want from the Internet.
Some query applications need you to identify a location in or-
der to give you useful information. For example, query applica-
tions that report the weather or list movie theaters need to 
know the location for which you want information. Such query 
applications may ask you to specify the ZIP code of the location 
you’re interested in.
Over-the-air icon 
						

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4. Tap the button or other object that displays the over-the-air icon to 
submit your query to the Internet.
The response — your clipping— typically appears onscreen within 
seconds. 
To stop a wireless transaction:
nTap the Stop icon.
Any data that is downloaded to your organizer before you tap the 
Stop icon appears onscreen.
Important:You incur a cost for any data that is downloaded to your 
organizer or sent to the Palm.Net server. 
Reviewing current queries and clippings: Back arrow
Your organizer stores the queries and clippings of your current 
session so that you can review them. Use the Back arrow to review the 
pages you displayed since you opened the query application.
To go back to a previously viewed page:
nTap the Back arrow in the query application you want to 
review.
Note:You do not incur a cost when you review pages.
Stop icon