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3Com Palmone VII Organiser Instructions Manual

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    							Handbook
    for the 
    Palm VII
    ™ Organizer 
    						
    							Page ii
    Copyright
    Copyright © 1998 3Com Corporation or its subsidiaries. All rights reserved. 3Com, the
    3Com logo, Palm Computing, Palm Modem, Graffiti, and HotSync are registered trade-
    marks, and Palm, PalmPilot, Palm III, Palm VII, Palm OS, Palm.Net, iMessenger, More
    Connected., the Palm Computing Platform logo, the PalmPilot logo, Palm VII logo, and
    the HotSync logo are trademarks of Palm Computing, Inc., 3Com Corporation or its
    subsidiaries. Other product and brand names may be trademarks or registered trade-
    marks of their respective owners.
    Disclaimer and Limitation of Liability
    3Com Corporation and its subsidiaries assume no responsibility for any damage or loss
    resulting from the use of this handbook.
    3Com Corporation and its subsidiaries assume no responsibility for any loss or claims
    by third parties which may arise through the use of this software. 3Com Corporation
    and its subsidiaries assume no responsibility for any damage or loss caused by deletion
    of data as a result of malfunction, dead battery or repairs. Be sure to make backup copies
    of all important data on other media to protect against data loss.
    Important: Please read the 3Com End User Software License Agreement contained in
    this handbook before using the accompanying software program(s). Using any part of
    the software indicates that you accept the terms of the 3Com End User Software License
    Agreement.
    3.5 Software Diskettes Available
    Palm™ Desktop organizer software is supplied on a CD-ROM disc. If you do not have
    access to a CD-ROM drive for your computer, you may download the Palm Desktop
    software from http://www.palm.net. Alternatively, you can order 3.5 diskettes by
    completing and mailing the diskette order card supplied in the Palm VII™ connected
    organizer product package, or call to order the diskettes. See the Getting Started guide
    for the appropriate phone number.
    P/N: 405-0406A
    A/N:  423-0233  
    						
    							Contents Page iii
    Contents
    About This Book
    ......................................................................................... 1
    Chapter 1: Introduction to Your Palm VII™ Organizer
    Getting to know your Palm VII organizer.........................................3
    What is a Palm VII organizer?..........................................................3
    System requirements .........................................................................4
    Palm VII components ........................................................................5
    Installing the batteries .......................................................................9
    Replacing batteries .............................................................................9
    Setting up your organizer and charging the transmitter ...........10
    Upgrade information .......................................................................10
    Palm Desktop organizer software .................................................12
    Using your organizer with another PIM ......................................14
    Palm.Net wireless features .............................................................14
    Tapping and typing ............................................................................18
    Tap with the stylus to get things done ..........................................18
    Elements of the organizer interface ...............................................19
    Opening applications ......................................................................20
    Using menus .....................................................................................23
    Three ways to enter data .................................................................25
    Customizing your organizer .............................................................29
    Chapter 2: Entering Data in Your Palm VII™ Organizer
    Using Graffiti writing to enter data ..................................................31
    Writing Graffiti characters ..............................................................31
    Graffiti tips ........................................................................................33
    The Graffiti alphabet ........................................................................34
    Writing capital letters ......................................................................35
    Writing numbers ..............................................................................35
    Graffiti numbers ...............................................................................36
    Writing punctuation marks ............................................................36
    Additional Graffiti punctuation .....................................................37
    Writing symbols and extended characters ...................................37
    Writing accented characters ...........................................................38
    Accent strokes ...................................................................................38
    Additional non-English characters ................................................38
    Navigation strokes ...........................................................................39
    Graffiti ShortCuts .............................................................................39
    Using the onscreen keyboard ............................................................41
    Using your computer keyboard ........................................................41
    Importing data.....................................................................................42 
    						
    							Page iv  Handbook for the Palm VII™ Organizer
    Chapter 3: Managing Your Applications
    Using the Applications Launcher .................................................... 45
    Selecting applications...................................................................... 45
    Switching between applications .................................................... 45
    Categorizing applications............................................................... 45
    Changing the Applications Launcher display............................. 46
    Choosing preferences......................................................................... 47
    Installing and removing applications.............................................. 48
    Installing add-on applications ....................................................... 48
    Installing games ............................................................................... 50
    Removing applications ................................................................... 51
    Removing Palm Desktop software................................................ 52
    Security................................................................................................. 53
    Assigning a password ..................................................................... 53
    Changing or deleting a password ................................................. 54
    Locking your organizer .................................................................. 54
    Recovering from a forgotten password ........................................ 55
    Chapter 4: Using Your Basic Applications
    Overview of basic applications ........................................................ 58
    Date Book .......................................................................................... 58
    Address Book ................................................................................... 59
    To Do List.......................................................................................... 60
    Memo Pad ......................................................................................... 61
    Calculator.......................................................................................... 61
    Expense ............................................................................................. 62
    Common tasks .................................................................................... 63
    Creating records............................................................................... 63
    Editing records ................................................................................. 63
    Deleting records ............................................................................... 65
    Purging records................................................................................ 66
    Exchanging and updating data: HotSync operations ................ 67
    Categorizing records ....................................................................... 69
    Finding records ................................................................................ 73
    Sorting lists of records..................................................................... 77
    Making records private................................................................... 79
    Attaching notes ................................................................................ 80
    Choosing fonts ................................................................................. 81 
    						
    							Contents Page v
    Application-specific tasks ..................................................................83
    Date Book ..........................................................................................83
    Address Book ....................................................................................96
    To Do List ........................................................................................101
    Memo Pad .......................................................................................106
    Calculator ........................................................................................109
    Expense ............................................................................................111
    Chapter 5: Query Applications and the iMessenger™ Application
    Your organizer is a wireless device ................................................121
    Web clipping: query applications ................................................121
    Wireless Internet messaging: the iMessenger application .......124
    The Palm.Net wireless communication service .........................124
    Improving signal strength ............................................................127
    Using query applications .................................................................128
    Opening query applications .........................................................129
    Working with query applications ................................................130
    Query application menus..............................................................137
    Using the iMessenger application ..................................................138
    The iMessenger application differs from the Mail application138
    Opening the iMessenger application ..........................................139
    Checking for and viewing messages ...........................................140
    Opening and reading messages ...................................................141
    Creating messages..........................................................................146
    Rerouting replies to your messages ............................................150
    Adding a signature to your message ..........................................151
    Sending messages ..........................................................................151
    Editing an unsent message ...........................................................152
    Draft messages................................................................................153
    Filing a message .............................................................................154
    Deleting messages ..........................................................................155
    Removing a message from the Deleted folder ...........................155
    Purging deleted messages ............................................................155
    Options for the iMessenger List screen .......................................156
    Your Palm.Net mailbox .................................................................157
    The iMessenger application and HotSync operations ..............159
    iMessenger menus .........................................................................159
    Chapter 6: Managing Desktop E-Mail and Beaming Information
    Managing desktop E-Mail away from your desk ........................163
    Setting up Mail on the desktop ....................................................164
    Synchronizing Mail with your E-Mail application ...................166
    Opening the Mail application on your organizer......................166
    Viewing e-mail items .....................................................................166 
    						
    							Page vi  Handbook for the Palm VII™ Organizer
    Creating e-mail items .................................................................... 167
    Looking up an address ................................................................. 170
    Adding details to e-mail items .................................................... 171
    Storing e-mail to be sent later ...................................................... 174
    Editing unsent e-mail .................................................................... 174
    Draft e-mail..................................................................................... 175
    Filing e-mail.................................................................................... 176
    Deleting e-mail ............................................................................... 177
    Removing e-mail from the Deleted folder ................................. 177
    Purging deleted e-mail.................................................................. 178
    Message List options ..................................................................... 178
    HotSync options............................................................................. 180
    Creating special filters .................................................................. 181
    Truncating e-mail items ................................................................ 185
    Mail menus ..................................................................................... 185
    Beaming information ....................................................................... 187
    Chapter 7: Advanced HotSync® Operations
    Selecting HotSync setup options .................................................... 189
    Customizing HotSync application settings .................................. 192
    HotSync operations via a modem .................................................. 194
    Preparing your computer ............................................................. 194
    Preparing your organizer ............................................................. 195
    Selecting the conduits for a modem HotSync operation ......... 196
    Performing a HotSync operation via a modem......................... 197
    HotSync operations via a network................................................. 198
    Connecting to your company’s dial-in server ........................... 198
    Using File Link .................................................................................. 200
    Creating a user profile ..................................................................... 200
    Chapter 8: Setting Preferences for Your Organizer
    Viewing preferences......................................................................... 204
    Buttons preferences .......................................................................... 204
    Pen preferences .............................................................................. 205
    HotSync buttons preferences ....................................................... 206
    Digitizer preferences ........................................................................ 207
    Formats preferences ......................................................................... 207
    Country default.............................................................................. 207
    Time, date, week start, and numbers formats ........................... 208
    General preferences.......................................................................... 209
    Auto-off delay ................................................................................ 209
    System, alarm, and game sounds ................................................ 209
    Beam Receive.................................................................................. 210
    Modem preferences .......................................................................... 211 
    						
    							Contents Page vii
    Network preferences and TCP/IP software .................................212
    Selecting a service ..........................................................................212
    Entering a user name .....................................................................213
    Entering a password ......................................................................213
    Adding telephone settings ............................................................214
    Connecting to your service ...........................................................217
    Creating additional service templates ........................................217
    Adding detailed information to a service template ..................218
    Creating a login script ...................................................................221
    Deleting a service template...........................................................222
    Network preferences menu commands ......................................222
    TCP/IP troubleshooting................................................................223
    Owner preferences ............................................................................224
    ShortCuts preferences ......................................................................225
    Creating a ShortCut .......................................................................225
    Editing a ShortCut .........................................................................226
    Deleting a ShortCut .......................................................................226
    Wireless preferences .........................................................................227
    Proxy ................................................................................................227
    Sending ID or location information .............................................228
    Appendix A: Maintaining Your Organizer
    Caring for your organizer ................................................................229
    About the AAA batteries .................................................................230
    Automatic recharging of the transmitter .......................................231
    Proper use of the antenna ................................................................233
    Resetting your organizer..................................................................235
    Performing a soft reset ..................................................................235
    Performing a hard reset.................................................................236
    Appendix B: Frequently Asked Questions
    Software installation problems .......................................................239
    Operating problems ..........................................................................240
    Tapping and writing problems .......................................................241
    Wireless problems .............................................................................242
    Application problems .......................................................................243
    HotSync problems.............................................................................244
    Beaming problems ............................................................................248
    Password problems ..........................................................................249
    Technical support and customer care ............................................250
    Appendix C: Creating a Custom Expense Report
    About mapping tables ......................................................................251
    Customizing existing sample templates ........................................252 
    						
    							Page viii  Handbook for the Palm VII™ Organizer
    Determining the layout of the Expense Report............................ 253
    Labels............................................................................................... 253
    Sections............................................................................................ 254
    Analyzing your custom Expense Report ...................................... 255
    Programming the mapping table ................................................... 256
    Using applications other than Microsoft Excel ............................ 260
    Expense file details ........................................................................... 261
    Appendix D: Non-ASCII Characters for Login Scripts
    Use of ^char....................................................................................... 263
    Carriage return and line feed.......................................................... 263
    Literal characters .............................................................................. 264
    Palm.Net™ Service Agreement, Warranty, and Other Product 
    Information
    Palm.Net service agreement ........................................................... 265
    Limited warranty.............................................................................. 273
    3Com end user software license agreement ................................. 276
    FCC Statement .................................................................................. 279
    Canadian RFI Statement .................................................................. 279
    Index
     ........................................................................................................281 
    						
    							About This Book Page 1
    About This Book
    Welcome to the Palm VII™ connected organizer. This handbook 
    describes all you need to know about how to use your Palm VII 
    organizer and the applications that come with it. It walks you through 
    viewing and entering data, using the features of the Palm.Net™ 
    wireless communication service, using your Palm VII organizer with 
    your computer, and personalizing your organizer with your own 
    preferences.
    This book is designed to help you get up and running quickly on your 
    organizer. The beginning chapter explains the following:
    nAll the parts of your organizer
    nThe Palm VII interface
    nThe Palm VII wireless features
    nEntering data
    nSetting up security and other preferences
    After you become familiar with the basic functionality, you can use 
    the rest of this handbook as a reference for less common tasks and for 
    maintaining your organizer, and also as a source of information if you 
    have problems operating the organizer. 
    						
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