Xerox WorkCentre 3220DN User Manual

							80 _Troubleshooting
Network Scan problems
Fax problems
CONDITIONSUGGESTED SOLUTIONS
I cannot find a 
scanned image file.You can check the scanned file’s destination in 
the 
Advanced  page in the  Network Scan  
program’s Properties screen. 
I cannot find the 
scanned image file 
after scanning. • Check if the scanned file’s application is on 
your computer.
•Check  Send image immediately to the 
specified folder using an associated 
default application  in the Advanced  page in 
the  Network Scan  program’s Properties 
screen to open the scanned image 
immediately after scanning. 
I forgot my ID and 
PIN. Check your ID and PIN in the 
Server page in 
the  Network Scan  program’s Properties 
screen. 
I cannot view the 
Help file.  To view the Help file, you need to have Internet 
Explorer 4 service pack 2 or above. 
I cannot use the 
Xerox Network Scan 
Manager
 
Check your operating system. Supporting 
operating systems are Windows 2000/XP/2003/
Vista.
CONDITIONSUGGESTED SOLUTIONS
The machine is not 
working, there is no 
display and the 
buttons are not 
working.• Unplug the power cord and plug it in again. 
• Ensure that there is power to the electrical 
outlet.
No dial tone sounds. • Check that the phone line is connected 
properly.
• Check that the phone socket in the wall is 
working by plugging in another phone.
The numbers stored 
in memory do not 
dial correctly. Make sure that the numbers are stored in 
memory correctly. Print an address book list, 
referring to page 57.
The original does not 
feed into the 
machine.• Make sure that the paper is not wrinkled and 
you are putting it in correctly. Check that the 
original is the right size, not too thick or thin 
• Make sure that the ADF is firmly closed.
• The ADF rubber pad may need to be 
replaced. See page 66.
Faxes are not 
received 
automatically. • The receiving mode should be set to 
Fax.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error  message. If it does, clear the problem.
The machine does 
not send. • Make sure that the original is loaded in the 
ADF or on the scanner glass. 
• Sending  should show up on the display. 
• Check the fax machine you are sending to, to 
see if it can receive your fax.
The incoming fax has 
blank spaces or is of 
poor-quality. • The fax machine sending you the fax may be 
faulty. 
• A noisy phone line can cause line errors. 
• Check your machine by making a copy. 
• The print cartridge may be empty. Replace  the print cartridge, referring to page 65. 
Some of the words 
on an incoming fax 
are stretched. The fax machine sending you the fax had a 
temporary document jam. 
There are lines on 
the originals you 
send.Check your scan unit for marks and clean it. 
See page 63.
The machine dials a 
number, but a 
connection with the 
other fax machine 
fails.The other fax machine may be turned off, out of 
paper, or cannot answer incoming calls. Speak 
with the other machine operator and ask her/
him to sort out the problem.
Faxes do not store in 
memory. 
There may not be enough memory space to 
store the fax. If the display shows the 
Memory 
Full  message, delete from memory any faxes 
you no longer need and then try again to store 
the fax.
Blank areas appear 
at the bottom of each 
page or on other 
pages, with a small 
strip of text at the 
top. You may have chosen the wrong paper settings 
in the user option setting. For details about 
paper settings, see page 33.
CONDITIONSUGGESTED SOLUTIONS
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							Troubleshooting_81
Common PostScript problems (WorkCentre 3220 
only)
The following situations are PS language specific and may occur when 
several printer languages are being used.
Common Windows problems Common Linux problems
To receive a printed or screen-displayed message when PostScript 
errors occur, open the Print Options window and click the desired 
selection next to the PostScript errors section
PROBLEMPOSSIBLE 
CAUSESOLUTION
PostScript file 
cannot be 
printed. The PostScript 
driver may not be 
installed correctly.
• Install the PostScript driver, 
referring to Software 
section .
• Print a configuration page 
and verify that the PS 
version is available for 
printing.
• If the problem persists,  contact a service 
representative.
“Limit Check 
Error” message 
appears. The print job was 
too complex.
You might need to reduce the 
complexity of the page or 
install more memory.
A PostScript 
error page prints.The print job may 
not be PostScript.
Make sure that the print job is a 
PostScript job. Check to see 
whether the software 
application expected a setup or 
PostScript header file to be 
sent to the machine.
The optional tray 
is not selected in 
the driver.The printer driver 
has not been 
configured to 
recognize the 
optional tray. Open the PostScript driver 
properties, select the Device 
Settings tab, and set the Tray 
option of the Installable 
Options section to Installed.
CONDITIONSUGGESTED SOLUTIONS
“File in Use” 
message appears 
during installation. Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“General Protection 
Fault”, “Exception 
OE”, “Spool32”, or 
“Illegal Operation” 
messages appear.Close all other applications, reboot Windows 
and try printing again.
“Fail To Print”, “A 
printer timeout error 
occurred.” messages 
appear.
These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in ready mode 
or after printing has been completed, check the 
connection and/or whether an error has 
occurred.
Refer to the Microsoft Windows documentation that came with your 
computer for further information on Windows error messages.
CONDITIONSUGGESTED SOLUTIONS
The machine does 
not print.
• Check if the printer driver is installed in your 
system. Open Unified Driver configurator 
and switch to the Printers tab in Printers 
configuration window to look at the list of 
available printers. Make sure that your 
machine is displayed on the list. If not, invoke 
Add new printer wizard to set up your device.
• Check if the printer is started. Open Printers 
configuration and select your machine on the 
printers list. Look at the description in the 
Selected printer pane. If its status contains 
“(stopped)” string,  press the Start  button. 
After that normal operation of the printer 
should be restored. The “stopped” status 
might be activated when some problems in 
printing occurred. For instance, this could be 
an attempt to print document when port is 
claimed by a scanning application.
• Check if the port is not busy. Since functional  components of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only 
one of them at a time is allowed to gain 
control over the device. The other 
“consumer” will encounter “device busy” 
response. You should open ports 
configuration and select the port assigned to 
your printer. In the Selected port pane you 
can see if the port is occupied by some other 
application. If this is the case, you should 
wait for completion of the current job or 
should press Release port button, if you are 
sure that the present owner is not functioning 
properly.
• Check if your application has special print  option such as “-oraw”. If “-oraw” is specified 
in the command line parameter then remove 
it to print properly. For Gimp front-end, select 
“print” -> “Setup printer” and edit command 
line parameter in the command item.
• The CUPS (Common Unix Printing System)  version distributed with SuSE Linux 9.2 
(cups-1.1.21) has a problem with ipp 
(Internet Printing Protocol) printing.Use the 
socket printing instead of ipp or install later 
version of CUPS (cups-1.1.22 or higher).
The machine does 
not print whole pages 
and its output is half 
page printed. It is a known problem that occurs when a color 
printer is used on version 8.51 or earlier of 
Ghostscript, 64-bit Linux OS, and reported to 
bugs.ghostscript.com as Ghostscript Bug 
688252.
The problem is solved in AFPL Ghostscript v. 
8.52 or above. Download the latest version of 
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this 
problem.
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							82 _Troubleshooting
Common Macintosh problems
I cannot scan via 
Gimp Front-end.• Check if Gimp Front-end has “Xsane: Device 
dialog.” on the “Acquire” menu. If not, you 
should install Xsane plug-in for Gimp on the 
your computer. You can find Xsane plug-in 
package for Gimp on Linux distribution CD or 
Gimp home page. For the detail information, 
refer to the Help for Linux distribution CD or 
Gimp Front-end application. 
If you wish to use other kind of scan application, 
refer to the Help for application.
I encounter error 
“Cannot open port 
device file” when 
printing a document. Avoid changing print job parameters (via LPR 
GUI, for example) while a print job is in 
progress. Known versions of CUPS server 
break the print job whenever print options are 
changed and then try to restart the job from the 
beginning. Since Unified Linux Driver locks port 
while printing, the abrupt termination of the 
driver keeps the port locked and therefore 
unavailable for subsequent print jobs. If this 
situation occurred, try to release the port. 
The machine does 
not appear on the 
scanners list.
• Check if your machine is attached to your 
computer. Make sure that it is connected 
properly via the USB port and is turned on.
• Check if the scanner driver for your machine  is installed in your system. Open Unified 
Driver configurator, switch to Scanners 
configuration, then press Drivers . Make sure 
that driver with a name corresponding to 
your machines name is listed in the window. 
Check if the port is not busy. Since functional 
components of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only 
one of them at a time is allowed to gain 
control over the device. The other 
“consumer” will encounter “device busy” 
response. This can usually happen while 
starting scan procedure, and appropriate 
message box appears.
•
To identify the source of the problem, you 
should open ports configuration and select the 
port assigned to your scanner. ports symbol /
dev/mfp0 corresponds to LP:0 designation 
displayed in the scanners’ options, /dev/mfp1 
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/
mfp4 respectively and so forth sequentially. In 
the Selected port pane you can see if the port is 
occupied by some other appli
cation. If this is 
the case, you should wait for completion of 
the current job or should press Release port 
button, if you are sure that the present ports 
owner is not functioning properly.
CONDITIONSUGGESTED SOLUTIONS
The machine does 
not scan. • Check if a document is loaded into the 
machine.
• Check if your machine is connected to the  computer. Make sure if it is connected properly 
if I/O error is reported while scanning.
• Check if the port is not busy. Since functional  components of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only one 
of them at a time is allowed to gain control over 
the device. The other “consumer” will 
encounter “device busy” response. This can 
usually happen while starting scan procedure, 
and appropriate message box will be displayed.
To identify the source of the problem, you 
should open ports configuration and select the 
port assigned to your scanner. port’s symbol /
dev/mfp0 corresponds to LP:0 designation 
displayed in the scanners’ options, /dev/mfp1 
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/
mfp4 respectively and so forth sequentially. In 
the Selected port pane you can see if the port is 
occupied by some other application. If this is 
the case, you should wait for completion of the 
current job or should press Release port 
button, if you are sure that the present port’s 
owner is not functioning properly.
Refer to Linux User’s Guide that came with your computer for further 
information on Linux error messages.
CONDITIONSUGGESTED SOLUTIONS
The printer does not 
print PDF file correctly. 
Some parts of graphics, 
text, or illustrations are 
missing. Incompatibility between the PDF file and the 
Acrobat products:
Printing the PDF file as an image may solve 
this problem. Turn on 
Print As Image from 
the Acrobat printing options.
It will take longer to print when you 
print a PDF file as an image.
The document has 
printed, but the print job 
has not disappeared 
from the spooler in Mac 
OS 10.3.2. Update your Mac OS to OS 10.3.3. or 
higher.
Some letters are not 
displayed normally 
during the Cover page 
printing.
This problem is caused because Mac OS 
cannot create the font during the Cover page 
printing. English alphabet and numbers are 
displayed normally at the Cover page.
Refer to Mac OS User’s Guide that came with your computer for 
further information on Mac OS error messages.
CONDITIONSUGGESTED SOLUTIONS
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							83 _Ordering supplies and accessories
ordering supplies and accessories
This chapter provides information on purchasing cartridges and accessories available for your machine.
This chapter includes:
• Supplies
• Accessories • How to purchase
SUPPLIES
When the toner runs out, you can order the following type of print cartridge 
for your machine:
ACCESSORIES
You can purchase and install accessories to enhance your machine’s 
performance and capacity.
HOW TO PURCHASE
To order Xerox-authorized supplies or accessories, contact your local Xerox 
dealer or the retailer where you purchased your machine, or visit 
www.xerox.com/office/support 
 and select your product name or number for 
information on calling for technical support.
The optional parts or features may differ by countries. Contact your 
sales representatives whether the part you want is available in your 
country.
TYPEAverage yielda
a. Declared yield value in accordance with ISO/IEC 19752. Standard yield print cartridge
Average cartridge yield 2,000 standard 
pages.
High yield print cartridge Average cartridge yield 4,000 standard 
pages.
When purchasing new print cartridges or other supplies, these must 
be purchased in the same country where the machine was 
purchased. Otherwise, print cartridges or other supplies will be 
incompatible with your machine, as configurations of print cartridges 
and other supplies vary, depending on the specific country.
ACCESSORYDESCRIPTIONPART NUMBER
Memory module Extends your 
machine’s memory 
capacity. 098N02189
Optional tray 2 If you are 
experiencing 
frequent paper 
supply problems, 
you can attach an 
additional 250 sheet 
tray. You can print 
documents in 
various sizes and 
types of print 
materials. 098N02204
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							Installing accessories_84
installing accessories
Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user 
may have different requirements, however, Xerox makes several accessories available to enhance your machine’s capabilities.
This chapter includes:
• Precautions to take when installing accessories • Upgrading a memory module
PRECAUTIONS TO TAKE WHEN INSTALLING 
ACCESSORIES
• Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the 
power cord when installing or removing ANY internal or external 
accessories.
• Discharge static electricity The control board and internal accessories (memory module) are 
sensitive to static electricity. Before installing or removing any internal 
accessories, discharge static electricity from your body by touching 
something metal, such as the metal back plate on any device plugged 
into a grounded power source. If you walk around before finishing the 
installation, repeat this procedure to discharge any static electricity 
again.
UPGRADING A MEMORY MODULE
Your machine has a small outline dual in-line memory module (SODIMM). 
Use this memory module slot to install additional memory.
When you are expanding the memory capacity, you can add a memory 
module to the vacant memory slot. Your machine has 128 MB memory, and 
you can add a 256 MB memory module. 
Order information is provided for optional memory module. (see Memory 
module on page 83.)
Installing a memory module
1.Turn the machine off and unplug all cables from the machine.
2. Open the control board cover. 
3. Take out a new memory module from the plastic bag. 4.
Holding the memory module by the edges, align the memory module on 
the slot at about a 30-degree tilt. Make sure that the notches of the 
module and the grooves on the slot fit each other.
5. Press the memory module into the slot with care until you hear a click. 
6. Replace the control board cover.
7. Reconnect the power cord and printer cable, and turn the machine on.
When installing accessories, battery inside the machine is a service 
component. Do not change it by yourself.
Risk of explosion if battery is replaced by an incorrect type. Dispose 
used batteries according to the instructions.
The notches and grooves illustrated above may not match those 
on an actual memory module and its slot.
Do not press the memory module strongly or the module may be 
damaged. If the module does not seem to fit into the slot properly, 
carefully try the previous procedure again.
To release the memory module, pull the two tabs on the sides of 
the slot outwards, then the module springs out. 
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							Installing accessories_85
Activating the added memory in the PS printer 
properties
After installing the memory module, you need to select it in the printer 
properties of the PostScript printer driver in order to use it.
1.Make sure that the PostScript printer driver is installed on your 
computer. For details about installing the PS printer driver, see Software 
secion .
2. Click the Windows  Start menu.
3. For Windows 2000, select  Settings and then  Printers.
For Windows XP/2003, select  Printers and Faxes.
For Windows Vista, select Control Panel  > Hardware and Sound  > 
Printers .
4. Select the  Xerox WorkCentre 3220 PS  printer.
5. Click the right mouse button on the printer icon and select  Properties.
6. For Windows 2000/XP/2003/Vista, select  Device Settings.
7. Select the amount of memory you installed from 
Printer Memory in the Installable Options section.
8. Click  OK.
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Specifications_86
specifications
This chapter guides you about  this machine’s specifications such as various features.
This chapter include:
• General specifications
• Printer specifications
• Scanner specifications • Copier specifications
• Facsimile specifications
GENERAL SPECIFICATIONS
The symbol * optional feature depending on machines.
ITEMDESCRIPTION
ADF Capacity
Up to 50 sheets 75 g/m2 (20 lb bond) 
ADF document 
sizeWidth: 142 to 216 mm (5.6 x 8.5 inches)
Length: 148 to 356 mm  (5.8 x 14 inches)
Paper input 
capacity
• Tray: 250 sheets for plain paper, 80 g/m2 (20 lb 
bond)
• Manual tray: 1 sheet for paper
• Optional tray: 250 sheets for plain paper, 80 g/m
2 
(20 lb bond)
For details about paper input capacity, see 34 page.
Paper output 
capacity Face down: 150 sheets 75 g/m2 (20 lb bond)
Power rating
AC 110 - 127 V or AC 220 - 240 V
See the Rating label on the machine for the correct 
voltage, frequency (hertz) and type of current for your 
machine.
Power 
consumption• Average operating mode: Less than 450 WH
• Ready mode: Less than 60 WH
• Power save mode: Less than 12 WH
• Power off mode: 0 WH
Noise LevelaWorkCentre 
3210
• Ready mode: Less than 26 dBA
• Printing mode: Less than 49 dBA
• Copying mode: Less than 52 dBA
WorkCentre 
3220 • Ready mode: Less than 26 dBA
• Printing mode: Less than 50 dBA
• Copying mode: Less than 52 dBA
Default time to 
power save 
mode from 
ready mode • WorkCentre 3210: 1 Minute
• WorkCentre 3220: 5 Minutes
Boot-up time
Less than 15 seconds (from sleep mode)
Operating 
environment• Temperature: 10 to 32 °C (50 to 89.6 °F)
• Humidity: 20 to 80% RH
Display
16 characters x 2 lines
Print cartridge 
lifebAverage cartridge yiel d 4,000 standard pages.
(Shipped with 2,000 pages Starter print cartridgec.)
Memory 
(Expandable)* 128 MB (max. 384 MB) 
External 
dimension
(W x D x H)445.2 x 410.5 x 395.3 mm 
(17.53 x 16.16 x 15.56 inches) without optional tray
Weight
(Including 
consumables)• WorkCentre 3210: 13.8 Kg (30.45 lbs)
• WorkCentre 3220: 13.9 Kg (30.73 lbs)
Package 
weight
• Paper: 2.8 Kg (6.2 lbs)
• Plastic: 0.76 Kg (1.7 lbs)
Duty cycle
(Monthly)• WorkCentre 3210: Up to 30,000 pages
• WorkCentre 3220: Up to 50,000 pages
Fusing 
temperature 180 °C (356 °F)
a. Sound Pressure Level, ISO 7779
b. Declared yield value in accordance with ISO/IEC 19752. The number  of pages may be affected by operat ing environment, printing interval, 
media type, and media size.
c. It varies depending on the product configuration.
ITEMDESCRIPTION
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							Specifications_87
PRINTER SPECIFICATIONSSCANNER SPECIFICATIONS
ITEMDESCRIPTION
Printing method Laser beam printing
Printing speeda
a. It will be affected by operating system used, computing performance, 
application software, connecting method, media type, media size and 
job complexity. • WorkCentre 3210: Up to 24 ppm (A4), 24 ppm 
(Letter)
• WorkCentre 3220: Up to 28 ppm(A4), 30 ppm  (Letter)
Duplex printing 
speed WorkCentre 3220: Up to 14 ipm (A4/Letter)
First print out 
timeFrom 
ready
• WorkCentre 3210: Less than 9.5 
seconds
• WorkCentre 3220: Less than 8.5  seconds
From 
coldboot • WorkCentre 3210: Less than 17 
seconds
• WorkCentre 3220: Less than 16 
seconds
Print resolution Up to 1,200 dpi effective output
Printer language• WorkCentre 3210: PCL6
• WorkCentre 3220: PCL6, PostScript 3
OS compatibilityb
b. Visit www.xerox.com/office/support to download the latest software 
version. • Windows: 2000/XP/2003/Vista
• Linux: Various Linux OS
• Macintosh: Mac OS X 10.3~10.5
Interface
• High speed USB 2.0
• Ethernet 10/100 Base TX (embedded type)
ITEMDESCRIPTION
CompatibilityTWAIN standard/WIA standard
Scanning 
methodColor CIS
Resolutiona 
a. Due to the applications for scanning, the maximum resolution might  differ. TWAIN 
standard
Optical• ADF: Up to 600 x 600 
dpi
• Scanner glass: Up to 
1,200 x 1,200 dpi 
Enhanced: Up to 4,800 x 4,800 dpi
WIA standardb
b. WIA standard supports only the optical resolution. • ADF: Up to 600 x 600 dpi
• Scanner glass: Up to 1,200 x 1,200 
dpi 
Scan to USB: 100, 200, 300 dpi
Scan to E-mail (WorkCentre 3220 only): 100, 200, 300 
dpi
Scan to Application: 75, 150, 200, 300, 600 dpi
Network 
Scan File 
format BMP, TIFF, PDF, JPEGc(color only)
c. JPEG is not available when you select the mono mode in scan color.
Effective 
scanning 
length • Scanner glass: 297 mm (11.7 inches)
• ADF: 348 mm (13.7 inches)
Effective 
scanning 
width Max. 208 mm (8.2 inches)
Color bit 
depth
• Internal: 24 bit
• External: 24 bit
Mono bit 
depth• 1 bit for Lineart & Halftone
• 8 bit for gray scale
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							88 _Specifications
COPIER SPECIFICATIONSFACSIMILE SPECIFICATIONS
ITEMDESCRIPTION
Copy Speeda
a. Copy speed is based on Single Document Multiple Copy.• WorkCentre 3210: Up to 24 cpm (A4), 24 cpm 
(Letter)
• WorkCentre 3220: Up to 28 cpm(A4), 30 cpm  (Letter)
Copy 
resolution Text Scan/Printing: Up to 600 x 600 dpi
Text/
photo
Scan/Printing: Up to 600 x 600 dpi
Photo Scan/Printing: Up to 600 x 600 dpi
Zoom range • ADF: 25% to 100%
• Scanner glass: 25% to 400%
The fax feature may not be supported depending on machines.
ITEMDESCRIPTION
Compatibility ITU-T G3, ECM
Applicable linePublic Switched Telephone Network (PSTN) or 
behind PABX
Data codingMH/MR/MMR/JBIG/JPEG
Modem speed33.6 Kbps
Transmission 
speedUp to 3 seconds/pagea
a. Standard resolution, MMR(JBIG), Maximum modem speed, Phase ”C” 
by ITU-T No. 1 chart, Memory Tx, ECM.
Maximum 
document length 356 mm (14 inches)
Resolution
• Standard: Up to 203 x 98 dpi
• Fine/Photo: Up to 203 x 196 dpi
• Super Fine: Up to 300 x 300 dpi (Receiving only)
• Color:  Up to 200 x 200 dpi
Memory 3.2 MB (Approx. 260 pages) 
Halftone256 levels
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							89 _Glossary
glossary
ADF
An Automatic Document Feeder (ADF) is a mechanism that will 
automatically feed an original sheet of paper so that the machine can 
scan some amount of the paper at once. 
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for 
computer networking. It was included in the original Macintosh (1984) 
and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to 
represent the color of a single pixel in a bitmapped image. Higher color 
depth gives a broader range of distinct colors. As the number of bits 
increases, the number of possible colors becomes impractically large for 
a color map. 1-bit color is commonly called as monochrome or black and 
white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows 
graphics subsystem (GDI), and used commonly as a simple graphics file 
format on that platform.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to 
obtain its IP address automatically. This is usually done in the bootstrap 
process of computers or operating systems running on them. The 
BOOTP servers assign the IP address from a pool of addresses to each 
client. BOOTP enables diskless workstation computers to obtain an IP 
address prior to loading any advanced operating system.
CCD 
Charge Coupled Device (CCD) is a hardware which enables the scan 
job. CCD Locking mechanism is also used to hold the CCD module to 
prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When 
collation is selected, the device prints an entire set before printing 
additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or 
monitoring instruments are displayed. They are typically found in front of 
the machine. 
Coverage 
It is the printing term used for a toner usage measurement on printing. 
For example, 5% coverage means that an A4 sided paper has about 5% 
image or text on it. So, if the paper or original has complicated images or 
lots of text on it, the coverage will be higher and at the same time, a 
toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to 
exchange data between disparate applications. The file format, as it is 
used in Microsoft Excel, has become a pseudo standard throughout the 
industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will 
automatically feed and flip over an original sheet of paper so that the 
machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box 
state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server 
networking protocol. A DHCP server provides configuration parameters 
specific to the DHCP client host requesting, generally, information 
required by the client host to participate on an IP network. DHCP also 
provides a mechanism for allocation of IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds 
memory. DIMM stores all the data within the machine like printing data, 
received fax data.
DNS
The Domain Name Server (DNS) is a system that stores information 
associated with domain names in a distributed database on networks, 
such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head 
that runs back and forth on the page and prints by impact, striking an 
ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for 
scanning and printing. Generally, higher DPI results in a higher 
resolution, more visible detail in the image, and a larger file size.
DRPD 
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone 
company service which enables a user to use a single telephone line to 
answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the 
machine can print (or scan) on both sides of the paper. A printer 
equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer 
performance for a month. Generally the printer has the lifespan limitation 
such as pages per year. The lifespan means the average capacity of 
print-outs, usually within the warranty period. For example, if the duty 
cycle is 48,000 pages per month assuming 20 working days, a printer 
limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into 
Class 1 fax machines or fax modems. It automatically detects and 
corrects errors in the fax transmission process that are sometimes 
caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as 
another.
The following glossary helps you get familiar with the product by 
understanding the terminologies commonly used with printing as well 
as mentioned in this users guide.
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