Xerox WorkCentre 3220DN User Manual

							Introduction_20
CONTROL PANEL OVERVIEW
1ID Card Copy You can copy both sides of the ID Card like a 
driver’s license to a single side of paper. See 
page 40.
2Direct USBAllows you to directly print files stored on a USB 
Memory device when it is inserted into the USB 
memory port on the front of your machine. See 
page 58. 
3Display
Shows the current status and prompts during an 
operation.
4Status
Shows the status of your machine. See page 21.
5FaxActivates Fax mode.
6CopyActivates Copy mode.
7Scan/EmailActivates Scan mode.
8MenuEnters Menu mode and scrolls through the 
available menus.
9Left/right arrow Scroll through the options available in the 
selected menu, and increase or decrease values.
10OK
Confirms the selection on the screen.
11BackSends you back to the upper menu level.
12Number keypadDials a number or enters alphanumeric 
characters. See page 30.
13Address BookAllows you to store frequently used fax numbers 
in memory or search for stored fax numbers or 
email addresses.
14Redial/Pause
In ready mode, redials the last number, or in Edit 
mode, inserts a pause into a fax number.
15On Hook Dial
Engages the telephone line.
16Stop/ClearStops an operation at any time. In ready mode, 
clears/cancels the copy options, such as the 
darkness, the document type setting, the copy 
size, and the number of copies. 
17Start
Starts a job.
• All illustrations on this user’s guide may differ from your machine 
depending on its options or models.
• The surface of the output tray may become hot if you print a large  number of pages at once. Make sure that you do not touch the 
surface, and do not allow children near it.
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							Introduction_21
UNDERSTANDING THE STATUS LED
The color of the  Status LED indicates the machines current status.
STATUSDESCRIPTION
Off • The machine is powered off-line.
• The machine is in power save mode. When 
data is received, or any button is pressed, it 
switches to on-line automatically.
GreenBlinking • When the green LED slowly blinks, the 
machine is receiving data from the computer.
• When the green LED rapidly blinks, the 
machine is printing data. 
On • The machine is powered on and can be used.
RedBlinking• A minor error has occurred and the machine is 
waiting for the error to be cleared. Check the 
display message, and solve the problem 
referring to Understanding display 
messages on page 73. 
• The print cartridge is low. Order a new print  cartridge, see Ordering supplies and 
accessories on page 83. You can temporarily 
improve print quality by redistributing the 
toner. See Replacing the print cartridge on 
page 65
On • A problem has occurred such as a paper jam, 
cover opened or no paper in the tray, so that 
the machine cannot continue the job. Check 
the message on the display, and refer to 
Understanding display messages on 
page 73 to solve the problem.
• The print cartridge is empty, or needs to be 
changed. See Understanding display 
messages on page 73
Always check the message on the display to solve the problem. The 
instruction in the Troubleshooting section will guide you to operate the 
machine properly. See Understanding display messages on page 73 
for more information.
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							Introduction_22
MENU OVERVIEW
The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be acc essed by pressing Menu. 
Refer to the following diagram.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. 
.
Fax Feature
Darkness
Resolution
Multi Send
Delay Send
Priority Send
Forward
Secure Receive
Add Page
Cancel Job
Fax Setup
Sending Redial Times
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode 
Receiving
Receive Mode
Ring to Answer
Fax Setup
(Continued)
Stamp Rcv Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Duplex Print
Change Default Resolution
Darkness
Auto Report
Copy Feature
Reduce/Enlarge
Darkness
Original Type
Layout Normal
2-Up
4-Up
ID Copy
Poster Copy
Clone Copy
Adjust Bkgd.
Copy Setup
Duplex Print
Change Default Copies
Copy Collation
Reduce/Enlarge
Darkness
Original Type
Scan Feature
USB FeatureScan Size
Original Type
Resolution
Scan Color
Scan Format
E-mail Feature Scan Size
Original Type
Resolution
Scan Color
Scan Setup
Change Default USB Default
E-mail Default
System Setup(Continued)
Report All Report
Configuration
Phone Book
Address Book
Send Report
Sent Report
RCV Report
Fax RCV Report
Schedule Jobs
JunkFax Report
Network Info.
User Auth List
Maintenance
CLR Empty Msg
Ignore Toner
Supplies Life
Serial Number
Paper Stacking
Clean Drum
System Setup(Continued)
Clear Setting All Settings
Fax Setup
Copy Setup
Scan Setup
System Setup
Network Setup
Phone Book
Address Book
Sent Report
RCV Report
Fax RCV Report
Network
TCP/IPv4
IPv6
Ethernet Speed
Ethertalk
Clear Setting
Network Info
System Setup
Machine SetupMachine ID
Machine Fax No.
Date & Time
Clock Mode
Language
Default Mode
Power Save
Timeout
Job Timeout
Altitude Adj.
Toner Save
Import Setting
Export Setting
Paper Setup Paper Size
Paper Type
Paper Source
Wide A4
Sound/Volume
Key Sound
Alarm Sound
Speaker
Ringer
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Introduction_23
SUPPLIED SOFTWARE
You must install the printer and scanner software using the supplied CD 
after you have set up your machine and connected it to your computer. CD 
provides you with the following software.
PRINTER DRIVER FEATURES
Your printer drivers support the following standard features:
• Paper orientation, size, source and media type selection
• Number of copies
In addition, you can use various spec ial printing features. The following 
table shows a general overview of f eatures supported by your printer 
drivers:
Printer driver 
CDCONTENTS
Printer 
software CDWindows •Printer driver: Use this driver to take full 
advantage of your printer’s features.
•
Postscript Printer Description (PPD) 
file: Use the PostScript driver to print 
documents with complex fonts and 
graphics in the PS language. 
(
WorkCentre 3220 only)
•
Scanner driver: TWAIN and Windows 
Image Acquisition (WIA) drivers are 
available for scanning documents on 
your machine.
•
Status Monitor: This program allows you 
to monitor the machine’s status and 
alerts you when an error occurs during 
printing.
•SetIP: Use this program to set your 
machine’s TCP/IP addresses. You can 
only use IPv4 setting for SetIP.
Linux• Printer driver : Use this driver to take 
full advantage of your printer’s 
features.
• Postscript Printer Description (PPD) 
file: Use this file to run your machine 
from a Linux computer and print 
documents. (WorkCentre 3220 only)
• SANE : Use this driver to scan 
documents.
Macintosh• Printer driver : Use this driver to take 
full advantage of your printer’s 
features.
• Postscript Printer Description (PPD) 
file: Use this file to run your machine 
from a Macintosh computer and print 
documents. (WorkCentre 3220 only)
• Scanner driver : TWAIN driver is 
available for scanning documents on 
your machine.
Some models or operating system may not support the certain 
feature(s) in the following table.
FEATUREWINDOWSLINUXMACINTOSH
Toner save OO O
Machine print quality 
optionOO O
Poster printing
OX X
Multiple pages per sheet 
(N-up)OO (2, 4) O
Fit to page printing
OX O
Scale printingOX O
Different source for first 
pageOX O
Watermark
OX X
OverlayOX X
DuplexO 
(WorkCentr
e 3220 only) O 
(WorkCe
ntre 3220  only) O (WorkCentre 
3220 only)
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							24 _Introduction
PostScript driver (WorkCentre 3220 only)
FEATUREWINDOWSLINUXMACINTOSH
Toner saveOO O
Machine print quality 
optionOO O
Poster printing
XX X
Multiple pages per sheet 
(N-up)O O (2, 4) O
Fit to page printing
OX O
Scale printingOX O
Different source for first 
page XX O
Watermark
XX X
OverlayXX X
DuplexOO O
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							Getting started_25
getting started
This chapter gives you step-by-step in structions for setting up the machine.
This chapter includes:
• Setting up the hardware
• System requirements
• Setting up the network • Installing the software
• Machines basic settings
SETTING UP THE HARDWARE
This section shows the steps to set up the hardware which is explained in 
the 
Quick Install Guide . Make sure you read  Quick Install Guide and 
complete following steps.
1. Select a stable location. 
Select a level, stable place with adequate space for air circulation. Allow 
extra space to open covers and trays. 
The area should be well-ventilated and away from direct sunlight or 
sources of heat, cold, and humidity. Do not set the machine close to the 
edge of your desk or table.
 
Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the 
altitude setting to optimize your printing. See Altitude adjustment on 
page 29 for more information.
Place the machine on a flat, stable surface so that there is no incline 
greater than 2 mm (0.08 inch). Otherwise, printing quality may be 
affected. 
2. Unpack the machine and check all the enclosed items. 3.
Remove the tape holding the machine tightly.
4. Install the print cartridge.
5. Load paper. (See Loading paper on page 37.)
6. Make sure that all the cables are connected to the machine. 
7. Turn the machine on. 
SYSTEM REQUIREMENTS
Before you begin, ensure that your system meets the following 
requirements:
Windows
Your machine supports the following Windows operating systems.
When you move the machine, do not tilt or turn it upside down. 
Otherwise, the inside of the machine may be contaminated by toner, 
which can cause damage to the machine or bad print quality.
OPERATING 
SYSTEM
REQUIREMENT (RECOMMENDED)
CPURAMFREE HDD SPACE
Windows 
2000 Pentium II 400 MHz 
(Pentium III 933 MHz)
64 MB 
(128 MB)600 MB
Windows XP
Pentium III 933 MHz 
(Pentium IV 1 GHz) 128 MB 
(256 MB)1.5 GB
Windows 
Server 2003 Pentium III 933 MHz 
(Pentium IV 1 GHz)
128 MB 
(512 MB)1.25 GB to 
2 GB
Windows 
Vista Pentium IV 3 GHz 512 MB 
(1024 MB)15 GB
• Internet Explorer 5.0 or higher is the minimum requirement for all 
Windows operating systems.
• Users who have an administrator right can install the software.
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26 _Getting started
Macintosh
LinuxSETTING UP THE NETWORK
You need to set up the network protocols on the machine to use it as your 
network printer. You can set up the basic network settings through the 
machines control panel.
Introduction
Once you have connected your machine to a network with an RJ-45 
Ethernet cable, you can share the  machine with other network users.
You need to set up the network protocols on the machine to use it as your 
network printer. Protocols can be  set up by the following two methods: 
Via network administration programs
You can configure your machine’s print server settings and manage the 
machine via the following programs that came with your machine:
•CentreWare IS : CentreWare Internet Services is the embedded 
HTTP server application that re sides in the WorkCentre 3220 or 
WorkCentre 3210. CentreWare  Internet Services allows 
administrators to change network and system settings on the 
WorkCentre 3220 or WorkCentre 3210  from the convenience of their 
desktops. The user will require the WorkCentre 3220 or WorkCentre 
3210 IP address to access CWIS. Many of the features available 
within CentreWare Internet Services will require an administrator 
user name and password. The default user name is  admin and the 
default password is  1111. A user will only be prompted for an 
administrator’s user name and password once in a single browser 
session.
This embedded web server allows you to:
- Configure the network parameters necessary for the machine to  connect to various network environments.
- Customize e-mail settings and set up  Address Book for scanning 
to email.
- Customize printer, copy, and fax settings.
• SetIP : Utility program allowing you to select a network interface and 
manually configure the IP addr esses for use with the TCP/IP 
protocol. See the  Software section. You can only use IPv4 setting for 
SetIP.
Via the control panel
You can set up the following basic network parameters through the 
machine’s control panel:
• Configure TCP/IP
• Configure EtherTalk
Supported operating systems
The following table shows the network  environments supported by the 
machine:
OPERATING  SYSTEM
REQUIREMENT (RECOMMENDED)
CPURAM
FREE 
HDD 
SPACE
Mac OS X 
10.3 ~ 10.4 • Intel Processor
• Power PC G4 /
G5 • 128 MB for a 
Power-PC based 
Mac (512 MB).
• 512 MB for an 
Intel-based Mac (1 
GB) 1 GB
Mac OS X 10.5
• Intel Processor
• 867 MHz or 
faster Power 
PC G4 /G5 512 MB (1 GB) 1 GB
ITEMREQUIREMENTS
Operating system
RedHat 8.0, 9.0 (32bit)
RedHat Enterprise Linux WS 4, 5 (32/64bit)
Fedora Core 1~7 (32/64bit)
Mandrake 9.2 (32bit), 10.0, 10.1 (32/64bit)
Mandriva 2005, 2006, 2007 (32/64bit)
SuSE Linux 8.2, 9.0, 9.1 (32bit)
SuSE Linux 9.2, 9.3, 10.0, 10.1, 10.2 (32/64bit)
SuSE Linux Enterprise Desktop 9, 10 (32/64bit)
Ubuntu 6.06, 6.10, 7.04 (32/64bit)
Debian 3.1, 4.0 (32/64bit)
CPUPentium IV 2.4GHz (IntelCore2)
RAM512 MB (1024 MB)
Free HDD space1 GB (2GB)
• It is necessary to claim swap partition of 300 MB or larger for 
working with large scanned images.
• The Linux scanner driver supports the optical resolution at  maximum.
ITEMREQUIREMENTS
Network interface • Ethernet 10/100 Base-TX
Network operating system • Windows 2000/XP/2003/Vista
• Various Linux OS
• Mac OS 10.3 ~ 10.5
Network protocols •TCP/IP
• Standard TCP/IP
•LPR
• IPP/HTTP
• Bonjour
• DHCP
•BOOTP
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Getting started_27
Locating the WorkCentre 3210 or WorkCentre 3220 
IP Address
1.Press  Menu  on the control panel, until you see  Network on the 
bottom line of the display. 
2. Press  OK to access the menu.
3. Press the left/right arrow until  Network Info. appears and press  OK.
4. Print  appears and press  OK.
5. Press the left/right  arrow to select Yes and press  OK.
The Network Configuration page prints out.
6. On the Network Configuration page note the IP Address (Example 
169.123.21.23)
Accessing CentreWare Internet Services (CWIS)
1.On your PC open a web browser such as Internet Explorer.
2. In the URL or Address  field enter http;//xxx.xxx.xxx.xxx where x is your 
IP address and click  Go to access the web site of your machine.
3. Select a tab to view.
Configuring network protocol via the machine
You can set up TCP/IP network paramet ers, follow the steps listed below. 
1. Make sure your machine is connected to the network with an RJ-45 
Ethernet cable.
2. Make sure you have turned on the machine.
3. Press  Menu  on the control panel, until you see  Network on the 
bottom line of the display. 
4. Press  OK to access the menu.
5. Press the left/right arrow until  TCP/IPv4 appears and press  OK.
6. Press the left/right arrow until  Static appears and press  OK.
7. Press the left/right arrow until  IP Address appears and press  OK.
Enter a byte between 0 and 255 using the number keypad and press the 
left/right arrow  to  move between bytes.
Repeat this to complete the address  from the 1st byte to the 4th byte.
8. When you have finished, press  OK.
Repeat steps 9 and 10 to confi gure the other TCP/IP parameters: 
subnet mask and gateway address.
9. If you would like to turn on  IPv6 repeat step 3. to 4.
10. Then press left/right arrow until  IPv6 appears and press  OK.
11. Press the left/right arrow until  On appears and press  OK.
Setting Ethernet speed
You can select the communication speed for Ethernet connections.
1. Press  Menu  on the control panel, until you see  Network on the 
bottom line of the display. 
2. Press  OK to access the menu.
3. Press the left/right arrow until  Ethernet Speed appears and press  OK.
4. Press the left/right arrow until the speed you want appears and press 
OK.
5. Press  Stop/Clear  to return to ready mode.
Restoring the netw ork configuration
You can return the network configuration to its default settings.
1.Press  Menu  on the control panel, until you see  Network on the 
bottom line of the display. 
2. Press  OK to access the menu.
3. Press the left/right arrow until  Clear Setting appears and press  OK.
4. Press  OK when  Yes appears to restore the network configuration.
5. Power the machine off and back on.
Printing a network  configuration page
The Network Configuration page shows how the network interface card on 
your machine is configured. 
1.Press  Menu  on the control panel, until you see  Network on the 
bottom line of the display. 
2. Press  OK to access the menu.
3. Press the left/right arrow until  Network Info appears and press  OK.
4. Press  OK when  Yes appears.
The Network Configuration page prints out.
Using SetIP program
This program is for the network IP se tting using the MAC address which is 
the hardware serial number of the ne twork printer card or interface. 
Especially, it is for the network admini strator to set several network IPs at 
the same time. 
Installing the program
1. Insert the driver CD provided along  with your machine. When the driver 
CD runs automatically, close the window.
2. Start  Windows Explorer  and open the X drive. (X represents your CD-
ROM drive.)
3. Double click  Application > SetIP .
4. Open the folder of the language you plan to use.
5. Double click  Setup.exe to install this program. 
6. Follow the instruction on the window to complete the installation.
Starting the program
1.Print the machines network information report which includes your 
machine’s MAC address. See Printing reports on page 61.
2. From the Windows  Start menu, select  All Programs  > your printer 
driver name  > SetIP  > SetIP .
Contact the network administrator if  you are not sure how to configure.
You can also set up the network settings through the network 
administration programs. 
•CentreWare Internet Services : Web-based printer management 
solution for network administrators.  CentreWare Internet 
Services  provides you with an efficient way of managing network 
devices and lets you remotely monitor and troubleshoot network 
machines from any site with corporate internet access. 
• CentreWare Internet Services : Web server embedded on your 
network print server, which allows you to:
- Configure the network parameters  necessary for the machine to 
connect to various network environments.
- Customize machine settings.
•
SetIP: Utility program allowing you to select a network interface 
and manually configure the IP  addresses for use with the TCP/IP 
protocol. You can only use IPv4 setting for SetIP. See Using 
SetIP program on page 27.
• You can only use SetIP program when your machine is connected  to a network.
• The following procedure is based on the Windows XP operating 
system. 
• You can only use IPv4 setting for SetIP.
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							28 _Getting started
3.Click   in the SetIP window to open the TCP/IP configuration window. 
4. Enter the network cards MAC address, IP address, subnet mask, 
default gateway, and then click  Apply.
5. Click  OK, then the machine prints the network information. Confirm all 
the settings are correct.
6. Click  Exit to close the  SetIP program.
INSTALLING THE SOFTWARE
You have to install the machine software for printing. The software includes 
drivers, applications, and other user friendly programs. 
1.Make sure that the network setup for your machine is completed. (See 
Setting up the network on page 26.) All applications should be closed 
on your computer before beginning installation.
2. Insert the Printer Software CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window 
appears. 
If the installation window does not appear, click  Start > Run. Type 
X:\ Setup.exe , replacing “X” with the letter which represents your drive 
and click OK .
If you use Windows Vista, click  Start > All Programs  > Accessories  > 
Run , and type X:\Setup.exe .
If the  AutoPlay  window appears in Windows Vista, click  Run Setup.exe  
in  Install or run program  field, and click Continue  in the User Account 
Control  window.
3. Click  Install Software . 4.
Select Typical installation for a network printer , and then click Next.
 
5.The list of machines available on the network appears. Select the printer 
you want to install from the list and then click  Next.
 
• If you do not see your machine on the list, click  Update to refresh the 
list, or select Add TCP/IP Port  to add your machine to the network. 
To add the machine to the network, enter the port name and the IP 
address for the machine.
To verify your machine’s IP address or the MAC address, print a 
Network Configuration page. (See Printing reports on page 61.)
• To find a shared network printer (UNC Path), select  Shared Printer 
[UNC]  and enter the shared name manually or find a shared printer 
by clicking the Browse  button.
When you enter the MAC address, enter it without colon(:).
• The following procedure is for when the machine is being used as 
a network machine. If you want to connect a machine with a USB 
cable, refer to  Software section .
• The following procedure is based on the Windows XP operating 
system. The procedure and popup window which appear during 
the installation may differ depending on the operating system, the 
printer feature, or the interface in use.
If you are not sure of the IP address, contact your network 
administrator or print network information. (See Printing 
reports on page 61.)
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							Getting started_29
6.After the installation is finished, a window appears asking you to print a 
test page. If you desire, select the corresponding checkbox(es) and click 
Finish .
The window appears asking you to register yourself as a user of Xerox 
machines in order to receive information from Xerox. 
MACHINES BASIC SETTINGS
After installation is complete, you may want to set the machines default 
settings. Refer to the next section if you would like to set or change values.
Altitude adjustment
The print quality is affected by atmospheric pressure, which is determined 
by the height of the machine above sea level. The following information will 
guide you on how to set your machine to the best print quality or best quality 
of print.
Before you set the altitude value, find the altitude where you are using the 
machine.
1. Ensure that you have installed the printer driver with the provided     
Printer Software CD.
2. From the Windows  Start menu, select  All Programs  > your printer 
driver name  > Printer Settings Utility. 
3. Click  Setting >  Altitude Adjustment . Select the appropriate value from 
the dropdown list, and then click  Apply. 
Changing the display language
To change the language that appears on the control panel, follow these 
steps:
1.Press Menu  until System Setup  appears on the bottom line of the 
display and press  OK.
2. Press OK  when Machine Setup  appears.
3. Press the left/right arrow until  Language appears and press OK .
4. Press the left/right arrow until the language you want appears and press 
OK.
5. Press Stop/Clear  to return to ready mode.   
Setting the date and time 
The current date and time are shown on the display when your machine is 
on and ready to work. All of your faxes will have the date and time printed on 
them.
1.Press Menu  until System Setup  appears on the bottom line of the 
display and press  OK.
2. Press OK  when Machine Setup  appears.
3. Press the left/right arrow until  Date & Time appears and press  OK.
4. Enter the correct time and date using the number keypad. 
Month  = 01 to 12
Day     = 01 to 31
Year    = requires four digits
Hour    = 01 to 12 (12-hour mode) 
              
 00 to 23 (24-hour mode)
Minute = 00 to 59
    
You can also use the left/right arrow to move the cursor under the 
digit you want to correct and enter a new number.
5. To select AM  or PM for 12-hour format, press the 
*or # button or any 
number button.
When the cursor is not under the AM or PM indicator, pressing the 
*or # 
button immediately moves the cursor to the indicator.
You can change the clock mode to 24-hour format (e.g. 01:00 PM as 
13:00). For details, see the next section.
6. Press OK  to save the time and date. 
When you enter a wrong number,  Out of Range appears and the 
machine does not proceed to the next step. If this happens, simply 
reenter the correct number.
7. Press Stop/Clear  to return to ready mode.
Changing the clock mode
You can set your machine to display the current time using either a 12-hour 
or 24-hour format.
1.Press Menu  until System Setup  appears on the bottom line of the 
display and press  OK.
2. Press OK  when Machine Setup  appears.
3. Press the left/right arrow until  Clock Mode appears and press  OK. 
4. Press the left/right arrow  to select the other mode and press  OK.
5. Press Stop/Clear   to return to ready mode.
• If your machine does not work properly after the installation, try 
to reinstall the printer driver. See  Software section.
• During the printer driver installation process, the driver installer 
detects the location information for your operating system and 
sets the default paper size for your machine. If you use a 
different Windows location, you must change the paper size to 
match the paper you usually use. Go to printer properties to 
change the paper size after installation is complete. 
1Normal
2High
If your machine is connected to a network, you can enter 
CentreWare IS  by typing the IP address of the machine in the 
address bar of your browser. Click  Properties > General > 
Printer Default . Select the appropriate altitude value, and then 
click  Apply .
0
The date format may differ from country to country
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