Xerox WorkCentre 3045 Service Manual

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-7Image Quality
Auger Mark 
Diagonal marks of non-uniform density in 
halftone areas.
a. The toner may be low. Change the Toner 
Cartridge.
b . Te s t  t h e  To n e r  M o t o r .
Skewed Images
a. Verify that the paper guides are set 
correctly.
b. Verify that the correct print media is being 
used.
Horizontal Streaks
The toner may be low. Change the Toner 
Cartridge.
s3040-121
Skew 2
Horizontal Stripes 

3-8 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Print-Quality Troubleshooting
Print-Quality Defect Definitions
The following table lists the print-quality defect corrective procedure, their 
definition, and the page where each procedure is provided.
DefectDescriptionGo to
Light or Undertone 
PrintThe image density is too light in all colors. 3-9
Blank Print The entire image area is blank. 3-10
Black Print The entire image area is black. 3-11
Toner Smears Toner...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-9Image Quality
Light or Undertone Print
The overall image density is too light in all colors.
Initial Actions
• Check that the media settings match the media in use.
• Check that the media is dry and in good condition.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■Toner Motor, PL4.1.2
■HVPS, PL7.1.2
■Scanner Assembly (3045NI) 
PL8.1.1
■Scanner Assembly (3045B) PL8.2.1...

3-10 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Blank Print
The entire image area is blank.
Initial Actions
• Check Toner Cartridge installation and condition.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■HVPS, PL7.1.2
■IP Board (3010/3040), PL7.2.8
■IP Board (3045), PL7.3.3
■Scanner Assembly (3045NI) 
PL8.1.1
■Scanner Assembly (3045B) PL8.2.1
Troubleshooting Procedure Table
Step Actions and...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-11Image Quality
Black Print
Part of the image is black or the entire image is black.
Initial Actions
• Check the media path.
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■HVPS, PL7.1.2
■IP Board (3010/3040), PL7.2.8
■IP Board (3045), PL7.3.3
■Scanner Assembly (3045NI) 
PL8.1.1
■Scanner Assembly (3045B) PL8.2.1
Troubleshooting...

3-12 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
To n e r  S m e a r s
There are faded or completely non-printed lines along the page in the direction of 
the paper travel from the leading edge to the trailing edge.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Check that the media settings match the media in use.
• Check that the media is dry and in good condition.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-13Image Quality
Random Spots
There are spots of toner randomly scattered across the page.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Ensure there is no debris on the media path.
• Print several blank pages to clean the media path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■Fuser, PL5.1.1
Troubleshooting Procedure Table
Step Actions...

3-14 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Streaks
Streaks appear on the output.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Check the paper transfer path.
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■Fuser, PL5.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1Clean the LED window and...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-15Image Quality
Repeating Spots or Voids
There are recurring dots or voids on the page.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Check the paper transfer path.
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■Fuser, PL5.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes...

3-16 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Vertical Blank Lines
There are faded or completely non-printed lines along the page in the direction of 
the paper travel from the leading edge to the trailing edge.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Ensure there is no debris on the media path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■Fuser, PL5.1.1...