Xerox WorkCentre 3045 Service Manual
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Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-107Error Troubleshooting ENV Sensor Error An error occurred while reading the Humidity Sensor. Applicable Error • 092-661: Env Sensor Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■MCU Board, PL7.1.3■ Troubleshooting Procedure Table Step Actions and Questions Yes No 1Replace the MCU...
Page 162
2-108 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting K CRU Life Over The indicated Toner Cartridge has reached end of life. Applicable Error • 093-426: Toner Cartridge near end of life • 093-933: K CRU Life Over Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Toner Cartridge, PL4.1.5 ■MCU Board, PL7.2.2 ■“Map...
Page 163
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-109Error Troubleshooting K CRUM ID Error A Toner Cartridge CRUM read error was detected. Applicable Error • 093-926: K CRUM ID Error Initial Actions • Replace the Toner Cartridge. • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Toner Cartridge, PL4.1.5 ■MCU Board, PL7.2.2 ■“Map 2” on page 4 ■“Toner...
Page 164
2-110 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting K CRU Detached An unsupported Toner Cartridge is detected, or a No Toner Cartridge Installed state was detected. Applicable Error • 093-974: X CRU Detached Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Toner Cartridge, PL4.1.5 ■MCU Board, PL7.2.2 ■“Map 2”...
Page 165
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-111Error Troubleshooting System USB Port Error System USB port error is detected. Applicable Error • 116-210: System USB port error • 116-395: System USB port error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3...
Page 166
2-112 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Checksum Error Fa ta l o n b o a r d e r r o r . Applicable Error • 116-314: MAC address Error • 116-323: Checksum Error (FAX) • 116-325: Checksum Error • 116-326: Checksum error (Scan) • 116-335: Checksum error (Network) Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack...
Page 167
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-113Error Troubleshooting On Board Network Fatal Error Fatal on board network error. Applicable Error • 116-355: On Board Network Fatal Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP...
Page 168
2-114 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting System Restart An internal IP Board error occurred. Applicable Errors Initial Actions • Cycle printer power. • If the problem persists, use the following procedure.117-331: System Restart 117-344: System Restart 117-332: System Restart 117-346: System Restart 117-333: System Restart 117-348: System Restart 117-334: System Restart 117-349: System Restart 117-340: System Restart 117-350: System Restart...
Page 169
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-115Error Troubleshooting ASIC Failure ASIC Failure. Applicable Error • 124-333: ASIC Failure Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8 ■“IP Board” on page 7-27 Troubleshooting...
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2-116 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Fa x B o a rd M o d e m E r ro r A Fax Board error is detected. Applicable Error • 134-211 Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■Fax Board, PL7.3.4 ■“Map 3 - IP Board” on page 7-8 ■“IP Board” on page 7-27...