Xerox WorkCentre 3045 Service Manual

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-17Image Quality
Residual Image or Ghosting
There are faint, ghostly images appearing on the page. The images may be either 
from a previous page or from the page currently being printed.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
■Fuser,...

3-18 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Background Contamination
Small spots are scattered randomly across the page.
Initial Actions
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1Replace the Transfer Roller.
Does the image print correctly?Complete. Contact your 
designated 
field...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-19Image Quality
Jagged Characters
Characters have fuzzy edges.
Initial Actions
• Check the paper transfer path.
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■IP Board (3010/3040), PL7.2.8
■IP Board (3045), PL7.3.3
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1Replace the IP Board.
Does the error persist?Contact your 
designated...

3-20 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Horizontal Band, Voids, or Streaks
There are areas of the image that are extremely light or are missing entirely. These 
missing areas form wide bands which cover a wide area horizontally, perpendicular 
to the paper feed direction.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-21Image Quality
Auger Mark
Diagonal marks of non-uniform density in half tone areas appear on the image.
Initial Actions
• Ensure there is no debris on the transfer path.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Transfer Roller, PL1.1.11
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1Replace the Image Transfer Board.
Does the image print correctly?Complete. Contact your...

3-22 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Damaged Media
Paper comes out from the printer wrinkled, folded, or worn-out.
Wa rn i n g
Allow the Fuser to cool before servicing the printer.
Initial Actions
• Check the paper transfer path.
• Ensure there is no debris on the transfer path.
• If feeding through the manual feed slot, try feeding from Tray 1.
Note
The Main Tray is recommended for media feeding because paper fed from the 
Bypass Tray is prone to skew...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-23Image Quality
4Check the Registration Roller and 
the Registration Pinch Roller for 
rotation.
Put the printer in diagnostic mode 
and test the Main Drive Motor (see 
“Using Service Diagnostics” on 
page 2-23).
Do the Registration Roller and the 
Registration Pinch Roller rotate 
correctly? Complete. Go to Step 5.
5Replace the Main Drive Motor 
(page 4-41).
Does the image print correctly?Complete. Go to Step 6.
6Replace the Fuser (page...

3-24 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Image Not Centered
The image is not centered on the page.
Initial Actions
• Verify that the paper guides are set correctly.
• If feeding from the Bypass Tray, try feeding from Main Paper Tray.
Tro u b l e s h o ot i n g  Re fe re n c e Ta b l e
Applicable Parts Example Print
■Feed Drive Assembly, PL6.1.5
■Registration Roller, PL2.3.1
■Registration Pinch Roller, PL2.3.2
■Separator Pad, PL2.2.11
■MCU Board, PL7.1.3...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-25Image Quality
3Inspect the Registration Roller and 
the Registration Pinch Roller for wear 
or damage.
Is either part worn or damaged?Replace the 
Registration 
Roller 
(page 4-27) or 
Registration 
Pinch Roller 
(page 4-26).Go to Step 4.
4Replace the Separator Pad 
(page 4-23).
Does the image print correctly?Complete. Go to Step 5.
5Replace the MCU Board (page 4-43).
Does the image print correctly?Complete. Contact your 
designated...

3-26 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Image Quality
Skew
The image is not parallel with both sides of the paper.
Initial Actions
• Verify that the paper guides are set correctly.
• Check the media path.
• Ensure there is no debris on the transfer path.
• If feeding through the manual feed slot, try feeding from Tray 1.
Note
The Main Paper Tray is recommended for paper feeding because paper fed 
from the Bypass Tray is more prone to skew. Tro u b l e s h o ot i n g  Re...