Xerox WorkCentre 3045 Service Manual
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Page 141
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-87Error Troubleshooting Fa x J o b Fa i l u re The FAX memory is full. Applicable Error • 033-787: Fax Job Failure Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■Fax Board, PL7.3.4 ■“Map 3 - IP Board” on page 7-8 ■“IP Board” on page 7-27...
Page 142
2-88 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Fa x B u s y The number FAX called is busy. Applicable Error • 034-700: Fax Busy • 034-701: No Dial tone. Initial Actions • Check Fax connections. • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■Fax Board, PL7.3.4 ■“Map 3 - IP Board” on...
Page 143
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-89Error Troubleshooting Communication Error Applicable Error • 034-702: Communication Error (No answer error is detected) • 034-703: Communication Error (Can’t make directory) • 034-704: Communication Error (FTP delete command error is detected) • 034-705: Communication Error (TX communication error is detected) • 034-707: Communication Error (FTP RMD command error is detected) • 034-708: Communication Error (Data can not be written onto...
Page 144
2-90 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Fa x Tra n s m i t E r r o r Applicable Error • 034-712: Communication Error (TX communication error is detected) • 034-713: Communication Error (TX communication error is detected) • 034-714: Communication Error (TX communication error is detected) • 034-715: Communication Error (TX communication error is detected) • 034-716: Communication Error (Image processing too late) • 034-717: Communication Error (TX...
Page 145
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-91Error Troubleshooting RX Communication Errors Applicable Error • 034-750 to 034-768: Communication Error (RX communication error is detected) Initial Actions • Cycle printer power. • If the problem persists, use the following procedure.3Replace the IP Board (page 4-45). Does the error persist?Go to Step 4. Complete. 4Replace the MCU Board (page 4-43). Does the error persist?Contact your designated field support for...
Page 146
2-92 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting NVRAM Error Applicable Error • 041-340: NVRAM Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■MCU Board, PL7.1.3■“Phaser 3010/3040 System Wiring” on page 7-12 ■“WorkCentre 3045 System Wiring” on page 7-20 Troubleshooting Procedure Table Step Actions and...
Page 147
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-93Error Troubleshooting LPH Failure The LED printhead in the xerographics assembly has failed. Applicable Error • 061-370: LPH Failure Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Cable FFC, PL3.2.9 ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■Harness Assy MC LP, PL7.1.10...
Page 148
2-94 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Carriage Motor Error An error was detected in the Scanner carriage motor. Applicable Error • 062-321: Carriage Motor Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Scanner Assy, PL8.2.1 ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8 ■“Scanner” on...
Page 149
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-95Error Troubleshooting Copy Limit Unable to continue due to copy limitation. Applicable Error • 062-790: Copy Limit Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Scanner Assy, PL8.2.1 ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8 ■“Scanner” on page 7-28 Troubleshooting Procedure...
Page 150
2-96 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Misfeed Jam Paper jam was detected at the Main or Bypass Tray. Applicable Error • 075-100: Misfeed Jam Initial Actions • Check the media path for obstructions or debris. • Check condition of the Feed Roller and Separator Pad. • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References...