Xerox WorkCentre 3045 Service Manual
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Page 131
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-77Error Troubleshooting USB Memory Write Error A memory error or USB memory write error occurred during a scan job. Applicable Error • 026-720: USB Memory Full • 026-721: USB Memory Write Error • 026-722: USB Memory Write Protect Error • 026-723: File Path Limit Error Initial Actions • Check that the USB Cable connected to the printer and the PC is securely connected. • Cycle printer power. • If the problem persists, use the following...
Page 132
2-78 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Scan Communication Fail A communication error occurred during a scan job. Applicable Error • 026-750: Scan Communication Fail • 026-751: Scan Communication Fail • 026-752: Scan Communication Fail Initial Actions • Check that the USB Cable connected to the printer and the PC is securely connected. • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe...
Page 133
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-79Error Troubleshooting SMB Error A SMB error is detected. Applicable Error • 031-521: SMB Login Error • 031-526: SMB Name Resolve Error • 031-530: SMB Path Error • 031-533: SMB File Make Error • 031-534: SMB Folder Make Error • 031-535: SMB Delete File Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and...
Page 134
2-80 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting SMB Write Error A SMB error is detected. Applicable Error • 031-536: SMB Delete Folder Error • 031-537: SMB Disk Full Error • 031-556: SMB Write Error • 031-557: SMB File Duplication Error • 031-558: SMB Connect Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map...
Page 135
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-81Error Troubleshooting SMB Connection Error A SMB connection error occurred. Applicable Error • 031-529: SMB Login Failed • 031-555: SMB Connect Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3 ■“Map 3 - IP...
Page 136
2-82 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting FTP Connection Error A FTP connection error occurred. Applicable Error • 031-571: FTP Connect Error • 031-578: FTP Login Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3 ■“Map 3 -...
Page 137
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-83Error Troubleshooting FTP Error A FTP link error is detected. Applicable Error • 031-574: FTP Name Resolve Error • 031-575: Scan Server Address Error • 031-576: FTP Server Not Found • 031-578: Scan Login Failed • 031-579: Scan FTP Path Error • 031-582: Scan File Make Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts...
Page 138
2-84 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting FTP Error A FTP error is detected. Applicable Codes • 031-584 Scan Connect Error • 031-585 Scan DEL Command Error • 031-587 Scan RMD Command Error • 031-588 Scan Write Error • 031-589 Scan Disk Full Error • 031-594 Scan Type Command Error • 031-598 Scan APPE Command Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta...
Page 139
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-85Error Troubleshooting Memory Error Applicable Codes • 033-503 Out of Memory • 033-513 Memory Full • 033-788 Communication Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8...
Page 140
2-86 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Fa x E r r o r s Applicable Error • 033-517: Password Error • 033-518: Country is not Set • 033-519: Fax Function is not set correctly Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8 ■“IP...