Xerox Phaser 3635mfpx Manual
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11 Setups Xerox Phaser 3635 User Guide185 Counter Resets Other replaceable units within the machine also track the number of images made as a measure of their life expectancy. These include: •Fuser Counter • Bias Transfer Roller Counter • Feed Rollers Counter • Document Feeder Friction Pad Counter At the end of life, these units continue running without re-order notification messages. On replacement, select the Supplies tab and use the Counter Reset buttons to reset the counters to zero.
11 Setups 186Xerox Phaser 3635 User Guide Accounting Accounting allows the System Administrator to track the use of the machine and control access to the features. There are three accounting options: •Network Accounting •Xerox Standard Accounting • Foreign Device Interface Tools > Accounting > Accounting Enablement Network Accounting Network Accounting provides the System Administrator with the ability to track the use of the device per job per account. Users must enter their User ID and Account ID to access the machine and information about the jobs performed are stored in a job log. Copy, Print, inbound and outbound Embedded Fax, outbound Server Fax, E-mail and Network Scanning jobs are tracked (if these options are installed on the device). The machine requires the Network Accounting Kit to be installed and network access to a Xerox approved External Accounting System. NOTE: The Network Accounting feature is mutually exclusive from any other accounting feature. If the Network Accounting feature is used, you cannot enable XSA or use the Foreign Device Interface feature.
11 Setups Xerox Phaser 3635 User Guide187 Xerox Standard Accounting (XSA) XSA tracks the numbers of Copy, Print, Networking Scanning, E-mail, Server Fax and Embedded Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform. System Administrators can print a report which contains all XSA data. XSA is set up via CentreWare Internet Services, the machine's embedded web browser. System Administrators create accounts and specify limits before users are authorized to access the machine. XSA is standard on the device and requires no additional software. When XSA is set up, users must enter their account IDs at the machine to use the device and access the features. When they have finished their job, their XSA allocation is reduced by the number of prints, copies or scans performed. Steps on how to access the machine using Xerox Standard Accounting At the Machine: 1.Press the button on the Control Panel. 2.The Xerox Standard Accounting Login [User ID] screen will show. Enter your XSA User ID. 3.To u c h [Enter]. 4.The [Validation in Progress] screen will display. 5.If you are a member of more than one group, touch [Login to a General Account] or [Login to a Group Account] and select the required account. 6.To u c h [Enter]. 7.When the User is logged in, the [Services] screen will show. The User can now select the feature that they want to use. 8.To log out, or to log in to another group or General Account, touch [Username] in the top right of the touch screen. 9.Press the button. The XSA feature is mutually exclusive from any other accounting feature. If XSA is enabled at the device, you cannot enable Foreign Device Interface or Network Accounting. For more information about this feature, consult the System Administrator Guide, or contact your System Administrator. Fo re i g n D ev i c e I n t e r fa c e The Xerox Foreign Device Interface (FDI) is an interface to third-party access control devices, coin machines and card readers. These can be added to charge for usage. Copy and print services can be set to charge at the foreign device.
11 Setups 188Xerox Phaser 3635 User Guide Print Job Control enables charging for print jobs. Print jobs sent when it is enabled will be held in the job queue and can be manually released when credits are available at the foreign device. The services available at the machine can be set using Inhibit Services. Choosing Copy Only will require credits at the foreign device for copying but allow access to other services. Inhibiting All Services will require credits to access any service that requires paper. This option is only available if a Foreign Interface Device Kit is installed on the machine. NOTE: The Foreign Device Interface feature is mutually exclusive from any other accounting feature. If the Foreign Device Interface feature is used, you cannot enable XSA or Network Accounting.
11 Setups Xerox Phaser 3635 User Guide189 Security Settings Tools > Security Settings Authentication Job Operation Rights Enable Job Operation Rights for All Users or System Administrator Only with this feature. This sets permissions to allow general users or Systems Administrators to delete jobs from the device print queue. Tools > Security Settings > Authentication > Job Operation Rights Image Overwrite Security Immediate Image Overwrite Immediate Image Overwrite is a security measure for customers who are concerned about unauthorized access and duplication of classified or private documents. The Immediate Image Overwrite feature erases all residual image data from the machine immediately after each job has been processed without requiring the machine to be taken offline. When the Network Controller is fitted, the feature overwrites the following jobs: •Print •Scanning • Server Fax send (when an Embedded Fax card is also fitted and enabled) When the Embedded Fax card is fitted and enabled, the feature overwrites the following jobs: • Embedded Fax receive • Embedded Fax send • Server Fax send (when a Network Controller is fitted) • Embedded Fax report Tools > Security Settings > Image Overwrite Security > Immediate Overwrite On Demand Image Overwrite On Demand Image Overwrite is a security measure for customers who are concerned about unauthorized access and duplication of classified or private documents.
11 Setups 190Xerox Phaser 3635 User Guide The On Demand Image Overwrite feature provides an on-demand facility for a System Administrator to erase all residual image data from the memory of the machine. The standard overwrite process takes approximately 30 minutes. A full overwrite process takes approximately 160 minutes. Press Start to begin the overwrite. All existing jobs will be deleted regardless of their status and all job submissions will be prohibited for the duration of the overwrite. Tools > Security Settings > Image Overwrite Security > On Demand Overwrite
11 Setups Xerox Phaser 3635 User Guide191 Machine Tests Should you need to report any faults to the machine, the Xerox Welcome Center support may talk you through the following machine tests to verify the performance of the machine and user interface (UI) screen. Image Quality Test Patterns Use the scroll buttons to select one of the 19 available test patterns. Select the Fe a t u re button to test either 1 sided or 2 sided printing from the available trays. Select the Start Test button to begin the test. Tools > Device Settings > Tests & Resets > Image Quality Test Patterns User Interface Tests User Interface Button Test The UI Button Test verifies that all of the buttons on the panel are functioning properly. 1.Ensure that the selection audio tones are enabled - refer to Audio Tones in the Setups chapter on page 182. 2.Select Start Test to begin the test. 3.Press each button on the panel to the right of the touch screen. A short audio tone will be generated if the button is functioning properly. 4.Select End Test to end the test. The Test Pass/Fail screen displays. 5.Select the Passed button if all the buttons on the User Interface are functioning properly. Select the Fa i l e d button if any of the buttons on the UI are not functioning properly. Tools > Device Settings > Tests & Resets > User Interface Button Test To u c h A r e a Te s t The Touch Area Test verifies that all touch areas on the display are responding. 1.Select Start Test to begin the test. Then touch the display. If the display is functioning properly, the selectable area will toggle between white and black each time the area is touched. 2.Press 1 on the keypad to indicate the test was successful. Press 2 on the keypad to indicate the test was not successful.
11 Setups 192Xerox Phaser 3635 User Guide Audio Tone Test The Audio Tones Test verifies that the Audio Tone on the UI is functioning properly. 1.Select Start Test to begin the test. The Audio Tone will activate if it is functioning properly. 2.Select End Test to end the test. The Test Pass/Fail screen displays. 3.Select the Passed button if the audio tones have sounded correctly. Select the Fa i l e d button if any of the audio tones are not functioning properly. Display Pixel Test The Display Pixel Test verifies that each pixel on the display is functioning properly. 1.Select Start Test to begin the test. The display will turn white. 2.Press 2 on the keypad to toggle the display between white and black. If the display is not all the same color, then the test was not successful. 3.Press 1 on the keypad to conclude the test. 4.Select the Passed button if all the screen on the User Interface changed color from black to white, otherwise, select the Fa i l e d button. LED Indicator Test The LED Indicator test verifies that all of the lights on the control panel are functioning properly. 1.Select Start Test to begin the test. Each light will light for a short period of time if it is functioning properly. The lights will continue to cycle until the test is ended. 2.Select End Test to end the test. The Test Pass/Fail screen displays. 3.Select the Passed button if all the LEDs on the control panel are functioning properly. Select the Fa i l e d button if any of the LEDs on the control panel are not functioning properly. Video Memory Test The Video Memory Test verifies that the memory used by the video controller on the User Interface is functioning properly. 1.Select Start Test to begin the test. A message will be displayed indicating whether or not the test was completed successfully. Reset User Interface Rebooting / Restarting the User Interface will cause the Power On Self-Test cycle to begin. The User Interface will pause for several seconds before starting the Reboot process.
11 Setups Xerox Phaser 3635 User Guide193 Application Checksum Verification The User Interface Application Checksum Verification checks that the UI software is up-to-date and running correctly. Select Start Test to begin the test. A message will be displayed indicating that the test in progress. A second message will then be displayed indicating whether or not the test was completed successfully.
11 Setups 194Xerox Phaser 3635 User Guide Customer Support and Supplies Numbers Customer support and supplies numbers can be set to give users access to numbers and details vital to maintain the machine uptime. Tools > Device Settings > General > Xerox Customer Support This utility allows you to set the following numbers: Customer Support Telephone Number Supplies Telephone Number Customer Asset Tag Number Xerox Asset Tag Number. Select the [-] hyphen button if needed as part of the number.