Xerox Color 560 User Manual
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Maintenance
Xerox Color 550/560 Printer
User Guide 281
When to Order Supplies
The printer control panel displays a warning when a supply nears its rep\
lacement time. Verify that you have
replacements on hand. It is important to order supplies when the message\
s first appear to avoid interruptions in
printing. The touch screen displays an error message when the supply mus\
t be replaced.
CAUTION:
Use of non-Xerox supplies is not recommended. The Xerox...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-280.png "Page 281
Maintenance
Xerox Color 550/560 Printer
User Guide 281
When to Order Supplies
The printer control panel displays a warning when a supply nears its rep\
lacement time. Verify that you have
replacements on hand. It is important to order supplies when the message\
s first appear to avoid interruptions in
printing. The touch screen displays an error message when the supply mus\
t be replaced.
CAUTION:
Use of non-Xerox supplies is not recommended. The Xerox...")
Maintenance
Xerox Color 550/560 Printer
User Guide 281
When to Order Supplies
The printer control panel displays a warning when a supply nears its rep\
lacement time. Verify that you have
replacements on hand. It is important to order supplies when the message\
s first appear to avoid interruptions in
printing. The touch screen displays an error message when the supply mus\
t be replaced.
CAUTION:
Use of non-Xerox supplies is not recommended. The Xerox...
Page 282
Xerox Color 550/560 Printer User Guide 282 Maintenance Downloaded From ManualsPrinter.com Manuals
Page 283
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Xerox Color 550/560 PrinterUser Guide283
Troubleshooting
Control Panel Messages
The control panel touch screen provides information and troubleshooting \
help. When an error or warning condition
occurs, the touch screen displays a message. The touch screen may also d\
isplay an animated graphic showing the
location of the problem, such as the location of a paper jam.
Problems which prevent the full operation of the printer have associated\
fault codes. These codes will help...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-282.png "Page 283
Xerox Color 550/560 PrinterUser Guide283
Troubleshooting
Control Panel Messages
The control panel touch screen provides information and troubleshooting \
help. When an error or warning condition
occurs, the touch screen displays a message. The touch screen may also d\
isplay an animated graphic showing the
location of the problem, such as the location of a paper jam.
Problems which prevent the full operation of the printer have associated\
fault codes. These codes will help...")
Xerox Color 550/560 PrinterUser Guide283
Troubleshooting
Control Panel Messages
The control panel touch screen provides information and troubleshooting \
help. When an error or warning condition
occurs, the touch screen displays a message. The touch screen may also d\
isplay an animated graphic showing the
location of the problem, such as the location of a paper jam.
Problems which prevent the full operation of the printer have associated\
fault codes. These codes will help...
Page 284
![Page 284
Xerox Color 550/560 Printer
User Guide
284 Troubleshootin
g
General Troubleshooting
This section contains procedures to help you locate and resolve problems\
. Some problems can be resolved by simply
restarting the printer.
To restart the printer, see
Turning the Printer Off.
If the problem is not resolved by restarting the printer, see the table \
in this chapter that best describes the problem.
Probable Causes Solutions
The power switch is not correctly turned on. Turn off the printer using the...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-283.png "Page 284
Xerox Color 550/560 Printer
User Guide
284 Troubleshootin
g
General Troubleshooting
This section contains procedures to help you locate and resolve problems\
. Some problems can be resolved by simply
restarting the printer.
To restart the printer, see
Turning the Printer Off.
If the problem is not resolved by restarting the printer, see the table \
in this chapter that best describes the problem.
Probable Causes Solutions
The power switch is not correctly turned on. Turn off the printer using the...")
Xerox Color 550/560 Printer User Guide 284 Troubleshootin g General Troubleshooting This section contains procedures to help you locate and resolve problems\ . Some problems can be resolved by simply restarting the printer. To restart the printer, see Turning the Printer Off. If the problem is not resolved by restarting the printer, see the table \ in this chapter that best describes the problem. Probable Causes Solutions The power switch is not correctly turned on. Turn off the printer using the...
Page 285
Troubleshooting
Xerox Color 550/560 PrinterUser Guide285
Probable Causes
Solutions
The printer is set to a slower printing mode
(forexample, heavyweight stock). It takes more time to print with special media. Make sure
that the media type is set properly in the printer driver and at
the printer control panel.
The printer is in power saving mode. It takes time for printing to start in power saving mode.
The job is very complex. Wait. No action needed.
Printing Takes Too Long...
Page 286
Xerox Color 550/560 Printer User Guide 286 Troubleshootin g Probable Causes Solutions The tray is not installed correctly. Open and close the tray you are printing from. There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris. If you cannot remove it, contact your Xerox service representative. Printer Is Making Unusual Noises Probable Causes Solutions Media or settings are not correct. Make sure that you are using correct media. For details,...
Page 287
Troubleshooting
Xerox Color 550/560 PrinterUser Guide287
Probable Causes
Solutions
Scanner is not communicating. Turn off the printer using the power switch visible on the
control Panel. Wait two minutes, then turn the printer on.
Ensure that the main power switch behind the front cover of
the printer is in the On position.
Scanner Error
Downloaded From ManualsPrinter.com Manuals
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Xerox Color 550/560 Printer
User Guide
288 Troubleshootin
g
Clearing Paper Jams
To avoid damage, always remove misfed media gently, without tearing it. \
Try to remove the paper in the direction
that the paper would normally feed. Any piece of media left in the print\
er, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misf\
ed.
WARNING:
If you accidentally get toner on your clothes, lightly dust them off as \
best as you can. If some toner...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-287.png "Page 288
Xerox Color 550/560 Printer
User Guide
288 Troubleshootin
g
Clearing Paper Jams
To avoid damage, always remove misfed media gently, without tearing it. \
Try to remove the paper in the direction
that the paper would normally feed. Any piece of media left in the print\
er, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misf\
ed.
WARNING:
If you accidentally get toner on your clothes, lightly dust them off as \
best as you can. If some toner...")
Xerox Color 550/560 Printer User Guide 288 Troubleshootin g Clearing Paper Jams To avoid damage, always remove misfed media gently, without tearing it. \ Try to remove the paper in the direction that the paper would normally feed. Any piece of media left in the print\ er, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misf\ ed. WARNING: If you accidentally get toner on your clothes, lightly dust them off as \ best as you can. If some toner...
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Troubleshooting
Xerox Color 550/560 PrinterUser Guide289
Pull the tray out toward you until it stops.
1.
Remove the paper from the tray.
2.
If the paper is torn, remove the tray completely and check inside the pr\
inter for torn pieces of paper.
3.
Reload the tray with undamaged paper, then push the tray in until it sto\
ps.
4.
On the printer touch screen, touch Confirm.
5.
Clearing Paper Jams from Tray 1, Tray 2, Tray 3 or Tray 4
Downloaded From ManualsPrinter.com Manuals](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-288.png "Page 289
Troubleshooting
Xerox Color 550/560 PrinterUser Guide289
Pull the tray out toward you until it stops.
1.
Remove the paper from the tray.
2.
If the paper is torn, remove the tray completely and check inside the pr\
inter for torn pieces of paper.
3.
Reload the tray with undamaged paper, then push the tray in until it sto\
ps.
4.
On the printer touch screen, touch Confirm.
5.
Clearing Paper Jams from Tray 1, Tray 2, Tray 3 or Tray 4
Downloaded From ManualsPrinter.com Manuals")
Troubleshooting
Xerox Color 550/560 PrinterUser Guide289
Pull the tray out toward you until it stops.
1.
Remove the paper from the tray.
2.
If the paper is torn, remove the tray completely and check inside the pr\
inter for torn pieces of paper.
3.
Reload the tray with undamaged paper, then push the tray in until it sto\
ps.
4.
On the printer touch screen, touch Confirm.
5.
Clearing Paper Jams from Tray 1, Tray 2, Tray 3 or Tray 4
Downloaded From ManualsPrinter.com Manuals
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Xerox Color 550/560 Printer
User Guide
290 Troubleshootin
g
Remove the jammed paper from the tray. Make sure there are no sheets of \
paper in the paper feed entrance
area where the tray connects to the printer.
1.
If the paper is torn, check inside the printer for torn pieces of paper.\
2.
Reload the tray with undamaged paper. The leading edge of the paper shou\
ld lightly touch the paper feed
entrance.
3.
On the printer touch screen, touch Confirm.
4.
Clearing Paper Jams from Tray 5 (Bypass Tray)...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-289.png "Page 290
Xerox Color 550/560 Printer
User Guide
290 Troubleshootin
g
Remove the jammed paper from the tray. Make sure there are no sheets of \
paper in the paper feed entrance
area where the tray connects to the printer.
1.
If the paper is torn, check inside the printer for torn pieces of paper.\
2.
Reload the tray with undamaged paper. The leading edge of the paper shou\
ld lightly touch the paper feed
entrance.
3.
On the printer touch screen, touch Confirm.
4.
Clearing Paper Jams from Tray 5 (Bypass Tray)...")
Xerox Color 550/560 Printer User Guide 290 Troubleshootin g Remove the jammed paper from the tray. Make sure there are no sheets of \ paper in the paper feed entrance area where the tray connects to the printer. 1. If the paper is torn, check inside the printer for torn pieces of paper.\ 2. Reload the tray with undamaged paper. The leading edge of the paper shou\ ld lightly touch the paper feed entrance. 3. On the printer touch screen, touch Confirm. 4. Clearing Paper Jams from Tray 5 (Bypass Tray)...