Xerox Color 560 User Manual
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Page 291
![Page 291
Troubleshooting
Xerox Color 550/560 PrinterUser Guide291
Open the Document Feeder Top Cover until it comes to a stop.
1.
Open the Left Cover until it comes to a stop.
2.
Clearing Paper Jams in Document Feeder
If the document is not caught in the document feeder, pull out the docum\
ent.
3.
Close the Top Cover until it clicks into place.
4.
If the document cannot be found, raise the Document Feeder slowly.
6.
Gently return the Document Feeder Tray to its original position.
7. Close...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-290.png "Page 291
Troubleshooting
Xerox Color 550/560 PrinterUser Guide291
Open the Document Feeder Top Cover until it comes to a stop.
1.
Open the Left Cover until it comes to a stop.
2.
Clearing Paper Jams in Document Feeder
If the document is not caught in the document feeder, pull out the docum\
ent.
3.
Close the Top Cover until it clicks into place.
4.
If the document cannot be found, raise the Document Feeder slowly.
6.
Gently return the Document Feeder Tray to its original position.
7. Close...")
Troubleshooting
Xerox Color 550/560 PrinterUser Guide291
Open the Document Feeder Top Cover until it comes to a stop.
1.
Open the Left Cover until it comes to a stop.
2.
Clearing Paper Jams in Document Feeder
If the document is not caught in the document feeder, pull out the docum\
ent.
3.
Close the Top Cover until it clicks into place.
4.
If the document cannot be found, raise the Document Feeder slowly.
6.
Gently return the Document Feeder Tray to its original position.
7. Close...
Page 292
![Page 292
Xerox Color 550/560 Printer
User Guide
292 Troubleshootin
g
Open Tray 6 and remove any jammed paper.
1.
If paper is torn, check for any torn pieces of paper inside the machine.\
2.
Clearing Paper Jams in the High Capacity Feeder
Gently close Tray 6.
3.
Gently move Tray 6 to the left until it stops.
4.
Open the Tray 6 Top Cover and remove any jammed paper.
5.
Close the Tray 6 Top Cover and gently move Tray 6 to its original positi\
on.
6.
Downloaded From ManualsPrinter.com Manuals](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-291.png "Page 292
Xerox Color 550/560 Printer
User Guide
292 Troubleshootin
g
Open Tray 6 and remove any jammed paper.
1.
If paper is torn, check for any torn pieces of paper inside the machine.\
2.
Clearing Paper Jams in the High Capacity Feeder
Gently close Tray 6.
3.
Gently move Tray 6 to the left until it stops.
4.
Open the Tray 6 Top Cover and remove any jammed paper.
5.
Close the Tray 6 Top Cover and gently move Tray 6 to its original positi\
on.
6.
Downloaded From ManualsPrinter.com Manuals")
Xerox Color 550/560 Printer User Guide 292 Troubleshootin g Open Tray 6 and remove any jammed paper. 1. If paper is torn, check for any torn pieces of paper inside the machine.\ 2. Clearing Paper Jams in the High Capacity Feeder Gently close Tray 6. 3. Gently move Tray 6 to the left until it stops. 4. Open the Tray 6 Top Cover and remove any jammed paper. 5. Close the Tray 6 Top Cover and gently move Tray 6 to its original positi\ on. 6. Downloaded From ManualsPrinter.com Manuals
Page 293
![Page 293
Troubleshooting
Xerox Color 550/560 PrinterUser Guide293
Open the tray where the paper jam occurred.
1.
Remove the visible jammed paper.
2.
Clearing Paper Jams in the Oversized High Capacity Feeder
If paper is torn, check for any torn pieces of paper inside the machine.\
3.
Gently close the tray.
4.
Downloaded From ManualsPrinter.com Manuals](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-292.png "Page 293
Troubleshooting
Xerox Color 550/560 PrinterUser Guide293
Open the tray where the paper jam occurred.
1.
Remove the visible jammed paper.
2.
Clearing Paper Jams in the Oversized High Capacity Feeder
If paper is torn, check for any torn pieces of paper inside the machine.\
3.
Gently close the tray.
4.
Downloaded From ManualsPrinter.com Manuals")
Troubleshooting
Xerox Color 550/560 PrinterUser Guide293
Open the tray where the paper jam occurred.
1.
Remove the visible jammed paper.
2.
Clearing Paper Jams in the Oversized High Capacity Feeder
If paper is torn, check for any torn pieces of paper inside the machine.\
3.
Gently close the tray.
4.
Downloaded From ManualsPrinter.com Manuals
Page 294
![Page 294
Xerox Color 550/560 Printer
User Guide
294 Troubleshootin
g
Open the Bottom Right Cover and tear off the Lead Edge from any jammed s\
heet. Also, clear any jammed
sheets from the Bypass (Tray 5) feeder. Then, open the Front Cover.
1.
Turn Handle 2 to the right until it is in the horizontal position, then \
pull out the Transfer Module.
2.
Clearing Paper Jams in the Fuser
Remove the visible jammed paper.
3.
If paper is torn, check for any torn pieces of paper inside the machine.\
4.
Move Handle 2a to...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-293.png "Page 294
Xerox Color 550/560 Printer
User Guide
294 Troubleshootin
g
Open the Bottom Right Cover and tear off the Lead Edge from any jammed s\
heet. Also, clear any jammed
sheets from the Bypass (Tray 5) feeder. Then, open the Front Cover.
1.
Turn Handle 2 to the right until it is in the horizontal position, then \
pull out the Transfer Module.
2.
Clearing Paper Jams in the Fuser
Remove the visible jammed paper.
3.
If paper is torn, check for any torn pieces of paper inside the machine.\
4.
Move Handle 2a to...")
Xerox Color 550/560 Printer User Guide 294 Troubleshootin g Open the Bottom Right Cover and tear off the Lead Edge from any jammed s\ heet. Also, clear any jammed sheets from the Bypass (Tray 5) feeder. Then, open the Front Cover. 1. Turn Handle 2 to the right until it is in the horizontal position, then \ pull out the Transfer Module. 2. Clearing Paper Jams in the Fuser Remove the visible jammed paper. 3. If paper is torn, check for any torn pieces of paper inside the machine.\ 4. Move Handle 2a to...
Page 295
Troubleshooting
Xerox Color 550/560 PrinterUser Guide295
Clearing Paper Jams in the Professional Finisher
Paper Jams under the Top Cover
Press the
Cover button.
1.
Downloaded From ManualsPrinter.com Manuals
Page 296
Xerox Color 550/560 Printer User Guide 296 Troubleshootin g Open the cover and remove the jammed paper. 2. Close the cover. 3. Note: If the paper is torn, remove all torn pieces from the printer. Remove and reload all paper in the tray. 4. Downloaded From ManualsPrinter.com Manuals
Page 297
![Page 297
Troubleshooting
Xerox Color 550/560 PrinterUser Guide297
Remove the visible jammed paper.
1.
If paper is torn, check for any torn pieces of paper inside the machine.\
2.
Clearing Paper Jams in the Ouput Tray
Downloaded From ManualsPrinter.com Manuals](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-296.png "Page 297
Troubleshooting
Xerox Color 550/560 PrinterUser Guide297
Remove the visible jammed paper.
1.
If paper is torn, check for any torn pieces of paper inside the machine.\
2.
Clearing Paper Jams in the Ouput Tray
Downloaded From ManualsPrinter.com Manuals")
Troubleshooting
Xerox Color 550/560 PrinterUser Guide297
Remove the visible jammed paper.
1.
If paper is torn, check for any torn pieces of paper inside the machine.\
2.
Clearing Paper Jams in the Ouput Tray
Downloaded From ManualsPrinter.com Manuals
Page 298
![Page 298
Xerox Color 550/560 Printer
User Guide
298 Troubleshootin
g
If a finisher is installed, open the front door of the finisher and then\
open the Bottom Right Cover by pressing
the down arrow button.
1.
If the Output Catch Tray is installed, open the Bottom Right Cover while\
pressing the down arrow button.
2.
Clearing Paper Jams in the Inverter
Pull the jammed sheet straight down towards floor.
3.
Close the Bottom Right Cover.
4.
If a finisher is installed, close the front door of the finisher.
5....](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-297.png "Page 298
Xerox Color 550/560 Printer
User Guide
298 Troubleshootin
g
If a finisher is installed, open the front door of the finisher and then\
open the Bottom Right Cover by pressing
the down arrow button.
1.
If the Output Catch Tray is installed, open the Bottom Right Cover while\
pressing the down arrow button.
2.
Clearing Paper Jams in the Inverter
Pull the jammed sheet straight down towards floor.
3.
Close the Bottom Right Cover.
4.
If a finisher is installed, close the front door of the finisher.
5....")
Xerox Color 550/560 Printer User Guide 298 Troubleshootin g If a finisher is installed, open the front door of the finisher and then\ open the Bottom Right Cover by pressing the down arrow button. 1. If the Output Catch Tray is installed, open the Bottom Right Cover while\ pressing the down arrow button. 2. Clearing Paper Jams in the Inverter Pull the jammed sheet straight down towards floor. 3. Close the Bottom Right Cover. 4. If a finisher is installed, close the front door of the finisher. 5....
Page 299
![Page 299
Troubleshooting
Xerox Color 550/560 PrinterUser Guide299
Clearing Hole Punch Jams
Open the finisher front door.
1.
If jams occur in the Hole Punch area of the Finisher, remove the paper j\
am, then remove and empty the hole
punch waste container.
2.
Insert the container all the way into the finisher.
3.
Close the finisher front door.
4.
Downloaded From ManualsPrinter.com Manuals](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-298.png "Page 299
Troubleshooting
Xerox Color 550/560 PrinterUser Guide299
Clearing Hole Punch Jams
Open the finisher front door.
1.
If jams occur in the Hole Punch area of the Finisher, remove the paper j\
am, then remove and empty the hole
punch waste container.
2.
Insert the container all the way into the finisher.
3.
Close the finisher front door.
4.
Downloaded From ManualsPrinter.com Manuals")
Troubleshooting
Xerox Color 550/560 PrinterUser Guide299
Clearing Hole Punch Jams
Open the finisher front door.
1.
If jams occur in the Hole Punch area of the Finisher, remove the paper j\
am, then remove and empty the hole
punch waste container.
2.
Insert the container all the way into the finisher.
3.
Close the finisher front door.
4.
Downloaded From ManualsPrinter.com Manuals
Page 300
![Page 300
Xerox Color 550/560 Printer
User Guide
300 Troubleshootin
g
Troubleshooting Paper Jams
The printer is designed to function with minimal paper jams using Xerox \
supported media types only. Other media
types may cause more frequent paper jams. If supported media is jamming \
frequently in one area, that area may
need to be cleaned or repaired.
The Printer Pulls Multiple Sheets Together
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper past fill line.
The...](http://img.usermanuals.tech/thumb/82/37966/w300_Xerox_Color_560-299.png "Page 300
Xerox Color 550/560 Printer
User Guide
300 Troubleshootin
g
Troubleshooting Paper Jams
The printer is designed to function with minimal paper jams using Xerox \
supported media types only. Other media
types may cause more frequent paper jams. If supported media is jamming \
frequently in one area, that area may
need to be cleaned or repaired.
The Printer Pulls Multiple Sheets Together
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper past fill line.
The...")
Xerox Color 550/560 Printer User Guide 300 Troubleshootin g Troubleshooting Paper Jams The printer is designed to function with minimal paper jams using Xerox \ supported media types only. Other media types may cause more frequent paper jams. If supported media is jamming \ frequently in one area, that area may need to be cleaned or repaired. The Printer Pulls Multiple Sheets Together Probable Causes Solutions The paper tray is too full. Remove some of the paper. Do not load paper past fill line. The...