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Vodavi Starplus Triad S Description Manual

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Page 101

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The Attendant and Attendant(s) with DSS/DLS Features of the STARPLUSTriad-S’“f system are listed and
.$3described below in alphabetical order. An abbreviated feature table is provided in Table 4-l:Atiendant
Feature.s/Sojware Packages.
Attendant Features
Alternate Position
This feature allows Attendant stations to program a flexible button to place their station in an unavailable
mode. When the station is in unavailable mode, the next attendant station (second) receives incoming and 0
calls....

Page 102

 I
4-2ATTENDANTFEATURES
Attendant Featuresanswered. The LCD display then updates to show the second call that is ringing which sometimes does not
allow the station to view the current calls’ LCD information. This programmed timer keeps the current
calls’ information on the LCD for a programmable time period before showing any other calls ringing in at
the time.
Night Service Feature
The Night Service feature provides a means to put the system in night mode from any keyset or remove the
system from night...

Page 103

ATTENDANT FEATURESDSWDLS Features
Recall
A held CO call left unattended by a station recalls the attendant(s) after a programmable time period
elapses. A recalling CO line flashes at a distinctive rate and has an LCD display that identifies the originating
station of the unanswered call.
Special Ring Mode
This feature provides an additional ring mode that is manually invoked by the Attendant. This mode provides
a third ring list so that the system has a day ring mode, a night ring mode, and a special...

Page 104

 I
4-4ATTENDANTFEATURESDSSIDLS Features
Messages - Custom
This feature allows the first programmed attendant (system administrator) to enter up to ten custom
messages for use by station users of the system. Up to 24 characters may be entered as the custom message
(this represent 48 digits entered). A station user may store any of the available messages under a flexible
button assigned as a Message Access button. These messages may be specified and customized by the
customer on a system-wide basis....

Page 105

ATTENDANT FEATURESDSSIDLS FeaturesMAP 
#l has 12 CO Lines and the 32 Stations, 100-131. This provides a default layout of a
12x32 configuration.
I123
I
Figure 4-1: DSS Console Map #I
STARPLUS Triad-S Product Description ManualIssue 1 - December 1998 

Page 106

4-6ATTENDANTFEATURESDSSIDLS Features
FEATURESSTD PKG
ACD PKGADDITIONAL
EQUIPMENT
A
ATTENDANT ALTERNATE POSITION
ATTENDANT DISABLE OUTGOING ACCESS
ATTENDANT DISPLAY
ATTENDANT OVERFLOW
ATTENDANT OVERRIDEATTENDANT POSITION
ATTENDANT RECALL
ATTENDANT SPECIAL RING MODE
ATTENDANT with DSS/DLS FEATURES:
..
N..
N
..
N.
.
N
..
N.
.
N
..
N..
N
ATTENDANT SEARCH.
.
N
BUSY LAMP FIELD INDICATORS..NDIRECT STATION CALLING.
.
N
MAPPING OPTIONS..
NMESSAGES-CUSTOM.
.
N
RELEASE KEY.
.
NAUTOMATIC NIGHT MODE.
.
N!
INCOMING CO...

Page 107

Introduction
The STARPLUS Triad-SrAf system has a variety of features and flexible programming, allowing each
telephone user to program the telephone to meet their individual needs.
This section contains the operating instructions for the digital terminal and an illustration of the telephone
used in the Triad-S System and the telephone key descriptions and their functions. Visual and audible cues that
accompany the various steps in the operation of the features are also included.
A Station User’s Guide...

Page 108

DIGITAL STATION OPERATIONDigital Terminal Station Features
+DND (DO NOT DISTURB) button lets the user place their telephone into Do Not Disturb mode to
eliminate incoming outside line ringing, intercom calls, transfers and paging announcements. The
station in DND can use the telephone to make normal outgoing calls. On Attendant stations, this
button becomes the system Night Mode button. A flex button must be assigned to use this feature.
9LINE QUEUE button lets you queue onto an outside line when all...

Page 109

DIGITAL STATION OPERATIONDigital Terminal Station Features
Intercom Calls
Intercom calls can be tone ringing or voice announce. If voice announced, the receiving station receives three
tone bursts prior to the announcement. If a tone ringing call, the receiving station hears a tone ring every 2.4
seconds.
Figure 5-1: Starplus Executive Digital Terminal
S JARPLUS Triad-S Product Description Manual
Issue I- December 7998 

Page 110

DIGITAL STATION OPERATION
Digital Terminal Station Features100-13143+[c]438
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836+[XXX]839
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i;;;;:;?;842
843
848+[#;]862Triad-S TM Ext Numbers
Call Park Location O-7 (System)
Personal Park
Voice Mail’ Group Pilot Numbers O-7
Hunt Group Pilot Numbers O-7Modem via 
DISA Access or TransferForward...
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