Vodavi Starplus Triad S Description Manual

.  .  ‘.:
KEY STATION FEATURES2-25
Do Not Disturb (DND)
that is used to ring their station. The system provides 36 different ring patterns that the station users may
select from.
Do Not Disturb (DND)
Placing a keyset in DND eliminates incoming outside line ringing, intercom calls, transfers and paging
announcements. A ringing station may go into DND to silence ringing. The attendant can override a station in
DND. The station in DND can use the telephone to make normal outgoing calls. A station can be...

2-26KEY STATION FEATURES
Executive/Secretary PairingUse of this feature when the exec tive override warning tone is disabled
may be interpreted as a violation of 
federal or state laws.
A change in volume may occur on the CO line or intercom call after the
barge-in occurs.
Executive/Secretary Pairing
There are four sets of Executive/Secretary pairings available. When the Executive station is busy or in DND,
the Secretary station receives intercom calls and transfers. The Secretary station can signal the...

KEY STATION FEATURESFlash Rates (Programmable)2-27
Flash Rates (Programmable)
Fixed and flexible button flash rates can be programmed. There are programmable flash rates for 19
features/functions that can now be programmed to up to 15 different red flash rate options and 14 different
green flash rate options. These are set-up in admin programming.
All other flash rates in the system are fixed (defaulted) at the rates for the Triad-S system.
Flexible Button Assignment
The Triad-S system has the following...

2-28KEY STATION FEATURESFlexible Button Assignment
+Unassign (Locked-Out): Specific buttons may be designated as unused or locked out. When a
button is programmed as unused, the button may not be programmed by the station user using
flex button programming procedures.
Issue I- December 1998STARPLUS Triad-S Product Description Manual 

KEY STATION FEATURESFlexible Button Assignment2-29
100-131
43+tq
43844 
VI45 
P-d55 
PJI55 
PJI56 
WI
566
567
57o+[YY]
571
572+5 [UU]
573574
575+5 [UU]
576+5 [UU]
577+5 [UU]
578
579+5 [UU]
601603
604
621622
625
626
627
628
631632
633+[ZZ]
633+[00]634
635
639
641
‘l‘riact-S’t’31 Ext. Numbers
Call Park Location l-7 (System)
Personal Park
Voice Mail Group Pilot Numbers O-7
Hunt Group Pilot Numbers O-7
ACD* Group Pilot Numbers O-9
UCD Group Pilot Numbers O-7
ACD* Group Pilot Numbers 1 O-15ACD*/UCD...

2-30KEY STATION FEATURESForced Least Cost Routing (LCR)
Forced Least Cost Routing (LCR)
The Triad-S system may be programmed on a per station basis to force the use of LCR for outgoing
accessed. This allows the system administrator to maintain greater control over dialing patterns and the
lines used for placing outgoing CO calls.
Forward Override
This feature allows a user to reach a busy station that is busy forward, no answer forward or all call
forwarded. This allows the calling station to call to a...

KEY STATION FEATURES2-31Hearing Aid Compatible
Hearing Aid Compatible
All Digital Terminals and Single Line Telephones are hearing aid compatible in compliance with the FCC Part
68, Section 68.316. This allows using the telephone in conjunction with users wearing hearing aids.
Hold - Exclusive
When a line is placed on Exclusive Hold, no other station in the system can retrieve this call. Exclusive Hold
may be programmed and activated on the first or second depression of the Hold button, CO Lines while in...

 I  -‘.-..2-32KEY STATION FEATURES
Hunt Groups
DSS or Speed dial feature key. This feature can be overridden if the station user selects a CO line first when
going off-hook.
Hunt Groups
The system can be arranged for up to eight Hunt groups. Each Hunt group can contain up to eight stations
each. Each Hunt group is independently arranged to utilize either a pilot hunting technique or station
hunting technique.
Chaining
Hunt Groups can be chained or joined together forming larger Hunt Groups. This is...

KEY STATION FEATURESICLID/Caller ID Features2-33
Caller-Entered ICLID Digits
This feature is available with optional software. The Guaranteed Message announcement feature provides a
means to force incoming callers to an announcement before being placed into an ACD Queue or routed to an
agent, The outside callers are presented with the entire message before being routed to the ACD Group.
Agents in an ACD Group with a Guaranteed Message enabled receives incoming callers only after the caller
has heard the...

2-34KEY STATION FEATURESIdle Speaker Mode
If the calling number is available, the number is output in the SMDR record in the same location as the
dialed number is located in the outgoing calls.
If the calling name is present, an additional line is output in the SMDR record identifying the name. This
record immediately follows the normal SMDR record. The normal SMDR recordincludes an indicator
which identifies that a following record with name identification is present.
Unanswered calls is recorded in the...