Vodavi Starplus Sts Key Systems Programming Operation Manual

Programming the Voice Mail System C-5
Flash-Based Voice Mail
Programming Steps
1. Press FLASH and dial [24]. The following message displays:
2. Press the button corresponding to the desired slot location. (Buttons #1-14 indicate 
peripheral card slots 0-13.) Use either slot 7 or slot 13 for Voice Mail Interface Boards.
3. Enter a valid number for the type of card plugged into the current peripheral card slot.
[00] = None [13] = SL04 (represents SLIB w/ 4 ports)
[02] = DTIB [15] = LCI4 (represents LCOBC)...

C-6 Programming the Voice Mail System
Flash-Based Vo ice Mail
Programming Steps
If Recorded Announcement (RAN) devices are installed to operate with UCD, these tables 
must be programmed.
To program a Table for Flash-based Voice Mail:
1. Press FLASH and dial [62]. The following message displays:
The top left button in the flexible button field is lit for programming UCD RAN 
Announcement Table #1.
2. To change to another UCD RAN Announcement Table, press FLASH 62 and a flexible 
button 2-8 for Tables 2-8...

Programming the Voice Mail System C-7
Flash-Based Voice Mail
Programming Devices for Flash-based Voice Mail System
Flash-based Voice Mail programming is accomplished by using a touch-tone telephone and a 
personal computer. Ta b l e C - 1 shows the categories of programming that can be performed 
by each device.
Table C-1: Programming Device Comparison
Administration Telephone Computer
Class of Service

Date and Time


Debug

Free Sectors (message storage time remaining)

Invalid Digits

Mailbox...

C-8 Programming the Voice Mail System
Flash-Based Vo ice Mail
The following is the recommended sequence for programming the voice mail system to 
perform basic operations. Perform programming in the order shown in Ta b le  C - 2 starting at 
the top of the table and continuing to the bottom of the table. This table illustrates the flow 
of programming; detailed programming steps are contained in following sections titled 
“Programming System Functions Via Telephone” and “Programming System Functions Via...

Programming the Voice Mail System C-9
Flash-Based Voice Mail
Programming System Functions Via Telephone
To access the System Administrator Mailbox:
1. Dial into voice mail.
2. When the system answers, dial [

] + [#] followed by the System Administrator Mailbox 
number:
[#]+[0] = two-digit mailbox system
[#]+[00] = three-digit mailbox system
[#]+[000] = four-digit mailbox system
The system will announce: “Mailbox 15-00”, which is the System Administrator Mailbox 
number. This number does not conflict...

C-10 Programming the Voice Mail System
Flash-Based Vo ice Mail
Administrator Options
System Greetings
The programmed Day or Night greeting for each port, as programmed in the Number Plan 
screen, is the first announcement played to outside callers when they reach the system. 
Callers will either dial the system’s access number directly or they might be forwarded when 
the dialed extension is busy or unanswered.
You have the option to record up to nine programmable greetings to provide callers with...

Programming the Voice Mail System C-11
Flash-Based Voice Mail
Mailbox Administration
Mailbox administrative functions are normally accessed using the programming terminal 
along with the appropriate programming screens on the system. However, for your 
convenience, a number of functions can be performed using your System Administrator 
mailbox. These include:

Changing an unknown/forgotten mailbox access code to a new temporary access code.

Adding new mailboxes. You may need to use the Mailbox Setup...

C-12 Programming the Voice Mail System
Flash-Based Vo ice Mail
Adding a Mailbox
When you add a mailbox to the system, several default values are assigned: the extension 
number will be the same as the mailbox number, the password will be [0] + [0] + [0] + [0], the 
Class of Service will default to 1, and the Outcall function will be turned OFF. If you need to 
change these options from the default values, you will have to use the Programming 
Terminal.
To add a mailbox:
1. Access the System Administrator...

Programming the Voice Mail System C-13
Flash-Based Voice Mail
Recording a Mailbox Greeting
You can use the System Administrator’s Mailbox to record the mailbox greeting for any 
system mailbox, as well as for RAN mailboxes.
To record a mailbox greeting:
1. Access the System Administrator Mailbox as described on page C-9. The Administrator 
Options menu plays.
2. Press [2] to access mailbox administration.
3. After the prompt, enter the mailbox number for which you want to record a greeting.
4. After the...

C-14 Programming the Voice Mail System
Flash-Based Vo ice Mail
Auto Attendant Configuration
Using this option allows you to easily change the greeting a caller will hear on a given port 
between the programmed Day/Night greeting and the programmed Temporary greeting. 
This is useful when a Temporary greeting for something like a weather-related closing needs 
to be activated from a remote location.
To change the Auto Attendant Configuration:
1. Access the System Administrator Mailbox as described on page...