Vodavi Starplus Sts Key Systems Programming Operation Manual

Programming the Voice Mail System C-15
Flash-Based Voice Mail
Setting Operating Mode
Under normal conditions, the pre-programmed Auto Attendant screen controls the greeting 
that plays when the Flash-based Voice Mail answers a caller. This screen tells the Flash-based 
Voice Mail which greeting to play based upon the time of day, Day or Night, which is 
programmed in the Open & Close screen.
There may be a time when it is desirable to change the system from Day (Mode 1) to Night 
(Mode 2) at an...

C-16 Programming the Voice Mail System
Flash-Based Vo ice Mail
Selecting PBX Integration 
The Flash-based Voice Mail  uses a set of pre-programmed PBX Integration screens. These 
screens provide standard configurations for various PBX systems that might be used with the  
Flash-based Voice Mail .
The current PBX Integration may be changed from the System Administrator Mailbox. 
To change the PBX Integration: 1. Access the System Administrator Mailbox as described on  page C-9. The Administrator 
Options...

Programming the Voice Mail System C-17
Flash-Based Voice Mail
To re-record a System Prompt:
1. Access the System Administrator Mailbox as described on page C-9. The Administrator 
Options menu plays.
2. Press [7] to Record a Prompt.
3. After the prompt, enter the three-digit prompt number of the prompt that you want to 
re-record.
4. After the beep, record your new prompt, then press [#] when finished recording. You are 
then returned to the Administrator Options Menu.
5. When you finish Recording a...

C-18 Programming the Voice Mail System
Flash-Based Vo ice Mail
Change Open and Close Schedule
The Flash-based Voice Mail allows the system administrator to change the Opening and 
Closing Schedule via a DTMF telephone. This is useful for unscheduled closings or hour 
changes.
To change the Open & Close Schedule:
1. Access the System Administrator’s Mailbox as described on page C-9. The Administrator 
Options Menu plays.
2. Press [9] to change Open and Closing schedule. You are prompted to select the day...

Programming the Voice Mail System C-19
Flash-Based Voice Mail
If HyperTerminal is the communications package to be used, perform the following steps 
before programming:
1. Select Start > Programs > Accessories > Communications > HyperTerminal.
2. Setup a new connection using the following settings:
a. Select COM1 or COM2, as required by your PC, then press OK.
b. On the Comport Settings screen, set 9600, N 8 1, Flow Control to XON, XOFF.
c. Click OK.
d. Click on File > Properties, then select the...

C-20 Programming the Voice Mail System
Flash-Based Vo ice Mail
Menu Option Screens
Signing On
This is the screen first shown when the programming terminal is connected.
Figure C-1: Sign-On Screen
To enter the programming area, type in the correct password, then press .
The default factory password is 0000. It can be changed by selecting Option 8 on the 
Programming Menu.
The Flash-based Voice Mail displays the Programming Menu shown in Figure C-2. 

Programming the Voice Mail System C-21
Flash-Based Voice Mail
Programming Menus
The programming functions available are shown in Figure C-2. Each function shown in the 
Programming Menus screen is linked to another screen where its parameters can be set. Each 
screen is described on the following pages.
Figure C-2: Programming Menu Screen
1. To go to a specific screen, use the arrow keys to scroll down to your choice,
-or-
Type in the desired menu choice number.
2. Press the  key to go to that screen....

C-22 Programming the Voice Mail System
Flash-Based Vo ice Mail
The Day/Opening greeting plays from the time you specify in the Open field until the time 
specified in the Close field. The Night/Close greeting plays after the time specified in the 
Close field until the next specified time in the Open field. For example, in Figu re C-3 the Day 
greeting is played during weekdays from 9:00 a.m. through 5:00 p.m. The Night greeting is 
played from 5:00 p.m. through 9:00 a.m. Monday through Friday, and from...

Programming the Voice Mail System C-23
Flash-Based Voice Mail
System Numbering Plan
This menu screen is used to control how the Flash-based Voice Mail system processes digits 
entered by a caller.
Figure C-4: Number Plan Screen
Field Description
FIRST DIGIT 
PERMISSIONThis field tells the system whether a given digit is allowed to process additional digits.
For example:

If your extension numbers start with 1, this field will contain a Y and other fields to its right will be blank. 
When a caller dials a...

C-24 Programming the Voice Mail System
Flash-Based Vo ice Mail
The example in Figure C-5 shows that when the number 1 and additional digits of an 
extension are dialed, the call will be transferred to that extension. For example, if 108 is 
dialed, the call will transfer to extension 108. If the numbers 2, 3, or 5 are dialed, the caller will 
go directly to the corresponding extension or UCD/ACD group (101, 102, or 550). If number 4 
is dialed, greeting 1 will be played to the caller. If number 6 is...