Vodavi Starplus Sts Key Systems Programming Operation Manual

Programming the Voice Mail System C-35
Flash-Based Voice Mail
Field Description
MWI CODE ONCode the system sends when a mailbox has a new message.

This code tells the telephone system to activate the MWI indicator for that mailbox’s 
extension.

When entering the code, the colon character “:” represents the extension number.
Example -- If your MWI On code is W1 followed by the extension number, enter the 
following sequence: ,W1:,

It is recommended to always end the sequence with a comma (1-second...

C-36 Programming the Voice Mail System
Flash-Based Vo ice Mail
Field Description
LAST DIGIT
TIMEOUTWhen the system receives DTMF integration strings:

This is the period of time to wait after each digit to determine if more digits are coming.

As each digit is received, this timer is re-started.

Once this timer expires, the system assumes that all DTMF integration digits have been 
received.

The received string is then analyzed to determine how the call must be processed.
DIRECT VOICE 
MAIL ACCESSThis...

Programming the Voice Mail System C-37
Flash-Based Voice Mail
System Initialization
Enter [Y] to initialize the voice mail system and erase all messages. Enter [N] or press [Esc] to 
exit this option without initializing the voice mail system.
Messages Waiting Display
This screen displays how many new messages are waiting in the voice mail system and the 
mailboxes that own them.

If a line has multiple mailbox numbers, this indicates that the message has been copied 
to other mailboxes.

As mailbox...

C-38 Programming the Voice Mail System
Flash-Based Vo ice Mail
Figure C-18: Messages Waiting Screen
Debug Information Screen
This screen shows various trouble-shooting information fields. They will usually be used in 
conjunction with a Vodavi technician when trying to identify a problem that may be 
occurring.
This screen is accessible only when the Dealer Password is used to enter System 
Programming. Contact Technical Support for details. 

Programming the Voice Mail System C-39
Flash-Based Voice Mail
Voi ce  Pro m pt s
The following table provides a listing of the default voice prompts that the system contains.
Table C-3: Voice Prompts (Defaults)
Number Prompt
001 Hello, please enter the extension number of the person you are trying to reach. To reach an Operator, press 0.
002 Enter your mailbox number
003 I am sorry, there is no such mailbox number
004 Enter your password
005 Invalid password
006 Mailbox menu…To review your messages,...

C-40 Programming the Voice Mail System
Flash-Based Vo ice Mail
043 Thirteen
044 Fourteen
045 Fifteen
046 Sixteen
047 Seventeen
048 Eighteen
049 Nineteen
050 Twenty
051 Thirty
052 Forty
053 Fifty
054 Sixty
055 Seventy
056 Eighty
057 Ninety
058 1999
059 Two thousand
060 Message from
061 Mailbox
062 Message sent
063 an outside party
064 Sunday
065 Monday
066 Tuesday
067 Wednesday
068 Thursday
069 Friday
070 Saturday
071 January
072 February
073 March
074 April
075 May
076 June
077 July
078 August
079...

Programming the Voice Mail System C-41
Flash-Based Voice Mail
088 This message is too short, please record a longer message
089 Outcall notification is active
090 Outcall notification is deactivated
091 If you have a mailbox on this system, press #
092 Message delivered
093 Message saved
094 Message deleted
095 To send your message now, press #, to cancel, press *
096 * if there are no other recipients or enter next recipient’s mailbox number now
097 I am sorry you are experiencing difficulties
098 First...

C-42 Programming the Voice Mail System
Flash-Based Vo ice Mail
133 - Greeting 5 = System Greeting 05
134 - (Initially empty) = System Greeting 06
135 - (Initially empty) = System Greeting 07
136 - (Initially empty) = System Greeting 08
137 - (Initially empty) = System Greeting 09
138 - (Open prompt)
139 - (Open prompt)
140 - (Open prompt)
141 - (Open prompt)
142 - (Open prompt)
143 - (Open prompt)
144 Select port number
145 Port number . . .
146 . . . Is set to . . .
147 Normal greeting
148 Temporary...

Programming the Voice Mail System C-43
Flash-Based Voice Mail
178 The beeper number is
179 Insert the beeper number
180 Deleted
181 The opening time for
182 The closing time for
183 Time is not set
184 Select day of week - 1 for Sunday through 7 for Saturday
185 Select opening or closing time - 2 for close and 6 for open
186 Day greeting
187 Night greeting
188 Greeting
189 Is selected for
190 All ports
191 No ports
192 Select day, night, or temporary greeting - 3 for day, 6 for night, or 8 for temporary...

C-44User Operations
Flash-Based Vo ice Mail
User Operations
This section explains how to operate the Flash-based Voice Mail features.
How to Use the Voice Mail System

 The system is programmed to respond when any of the 12 telephone keys are pressed. If 
no key is pressed in response to a prompt, the system assumes the caller is confused.

The system repeats the caller’s options. If there is still no response, the system 
automatically transfers an external caller to an attendant, or politely...