Vodavi Minivoice Voicemail Processing System User Manual

Menu Option Screens 1-37
Figure 1-8: Five Possible Number Plans 

1-38 Menu Option Screens
Figure 1-9: CCR Menus Example
Figure 1-10: CCR Menu Tiering Example
Sales
RepairsTech SupportServices
CCR MENU 4
CCR MENU 5
CCR MENU 2
CCR MENU 1
CCR MENU 3
Out-of-State
Company XSalesIn-State
Other Department 

Menu Option Screens 1-39
Invalid Digits
This screen is used to instruct the MiniVoice to ignore certain digits that may 
be dialed. When these digits are encountered, they are ignored.
Figure 1-11: Invalid Digits Screen 

1-40 Menu Option Screens
Auto Attendant Configuration
This “Voice Lines” screen is used to control what a caller will hear when a 
given port answers. Each port may play a different greeting.
Figure 1-12: Auto Attendant Screen
Each column in Figure 1-12 represents a given port from 1 to 4. The fields in 
each column are explained below.
Field Description
OPRERATOR EXT This is the extension number of the Operator’s extension for this port. When a caller 
dials [0], this is the destination extension....

Menu Option Screens 1-41
Field Description
DAY MODE
GREETING NO. The greeting number (01-09) that plays when this port is accessed during the day 
hours, as defined in the Open & Close Schedule.
DAY MODE 
CCRThe number (01-05) identifying the CCR menu that answers during the day hours, 
as defined in the Open & Close Schedule.
NIGHT MODE
GREETING NO. The greeting number (01-09) that plays when this port is accessed during the night 
hours, as defined in the Open & Close Schedule.
NITE MODE 
CCRThe number...

1-42 Menu Option Screens
System Clock Adjustments
This screen is used to adjust the Real Time Clock settings of the MiniVoice. Use 
the arrow keys to navigate left and right, then make the desired changes.
Figure 1-13: Date & Time Screen
To enter a new date and time:
1. Enter a value of 1-7 to identify the day of the week.
1 = Sunday 5 = Thursday
2 = Monday 6 = Friday
3 = Tuesday 7 = Saturday
4 = Wednesday
2. Press the right arrow key or press the  key.
3. Enter a value of 1-12 to indicate the month.
4....

Menu Option Screens 1-43
7. Enter a value of 1-24 to set the hour field.
Use military 24-hour format to set the Time.
8. Press the right arrow key or press the  key.
9. Enter a value of 0-59 to set the minutes field.
Example -- To set the time to 6PM, enter 18:00. The voice mail system will 
automatically convert the military time to standard time notation when 
the changes are saved.
Any or all settings may be changed at the same time.
10. When you finish making changes, press the  key to save the new...

1-44 Menu Option Screens
Set System Password
This screen is used to change the system password. If you wish to change the 
voice mail system password from the default value of 0000, enter the new 
password here. (The password MUST be four digits.)
The new password takes effect next time you access programming menus.
Figure 1-14: Password Screen 

Menu Option Screens 1-45
Mailbox Assignment
This screen controls mailbox user options. There are a total of 64 mailboxes 
available in the MiniVoice. Each mailbox may be assigned any of the four 
available Classes of Service, and be allowed or denied the ability to make 
outcalls to a beeper. A description of the fields on the mailbox assignment 
screen are provided below.
Figure 1-15: Mailbox Assignment Screen
Field Description
MAILBOX
- NO
- EXTThis heading contain two fields:
†Mailbox index number...

1-46 Menu Option Screens
Field Description
EXT NO Number of the physical extension for this mailbox.
†This is the station that will be the destination of callers when transferred by the 
voice mail system.
†It is also the number used when activating or deactivating MWI indicators.
CLASS OF SERVICE Number of the assigned Class of Service as programmed in Class of Service screen.
DIAL OUT Controls whether a given mailbox is allowed to make outcalls to a beeper/pager
BEEPER NO Allows beeper outcalls.
†Only...